Worst customer experience I’ve ever received and the reason was because management«wasn’t there» I ordered at 10:10 on a Friday, at 11:40 I call to see where my food was and was told they were closed and don’t have the«management» to let people know it couldn’t happen. I HADTOCALLTOBETOLDTHIS. I get using third party things like grub hub can have some flaws, but again, I had to call to find all of this out when my number is given with the order. After reading the negative reviews and not ones made by their friends, I probably would’ve never ordered from here.
Micaela D.
Évaluation du lieu : 4 Phoenix, AZ
This is now one of my favorite places to eat. I had the good original pepperoni pizza and a mild wings. The pizza is quick and easy, the wings were perfectly soft and easy to chew, and their menu is easily readable. However the only concern I had was that the staff didn’t seem very helpful or friendly. Otherwise the service was fast and I will definitely be coming back for another round of pizza!
K S.
Évaluation du lieu : 5 Cerritos, CA
Off the hook!!! Fried Zucchinis great, chicken pesto great, cheese pizza the next day cold… Awesome Might need to make a trip out to AZ just for the pizza.
Amanda S.
Évaluation du lieu : 5 Phoenix, AZ
I was so excited when this location opened because I had to drive all the way to the east valley! I wish they had a closer location to north Phoenix! Pizza is always good regardless of dining in or taking out but I’ve never had delivery since I’m outside the delivery area! Wings are great!
P j.
Évaluation du lieu : 2 Scottsdale, AZ
New York Pizza its not!!!, the crust is of the same low quality factory, chemical additive filled crap that the chains use. When you add mono and di-glycerides and who knows what else,(Subway rubber) to the dough, so it squirts nicely out of the machine, you have NO chance of having nice textured bread or pizza crust. Real pizza crust should only be made with pure water, unbleached flour, yeast, olive oil, and salt. NEWYORK Style authentic pizza should have a crispy chewy crust with a nice artisan bread texture. Graziano’s and NYPD and many of the artisan places do replicate the NY style well. The only reason i didnt give this place one star is they used more and better sauce and cheese than the skimpy chains.
Harris H.
Évaluation du lieu : 1 Scottsdale, AZ
Worst pizza and service I have ever had at this dive. 25minute wait for 2 pieces of the worst and coldest pizza I have ever had. PIZZA was dry and old and I could not tell where the pizza ended and the cardboard started. Stay away!!!
Michelle S.
Évaluation du lieu : 5 Phoenix, AZ
Come here quite often with my dad. Unbeatable Italian subs! I get them every time. Cannolis(traditional) are great too. Service is mostly good, but sometimes they are forgetful.
Jewel C.
Évaluation du lieu : 4 Peoria, AZ
I love their pizza. They are reasonably priced and large size slices. I come from west size of valley to eat here.
Dwayne O.
Évaluation du lieu : 4 Scottsdale, AZ
Came back here to retry the pizza with the manager giving credit for a large one item. We ended up getting a medium meat lovers and an order of wings. Meat Lovers Pizza was very good and cooked perfectly and the wings were as good as before. It was a Wednesday Night and not to crowded so it was an overall nice evening of dining in the restaurant. Will probably be back.
Melissa B.
Évaluation du lieu : 5 Scottsdale, AZ
Polite and courteous employees even on a busy Friday evening. I liked the atmosphere on the inside and outside. They have some games for kiddos to play outside. The seating on the inside is spacious and comfortable. The pizza and pasta with salad were very good. The service was relatively quick for a Friday evening so that was very impressive.
Good Eats S.
Évaluation du lieu : 2 Cave Creek, AZ
Ambiance: yuck. Food: yuck. Only gave Two stars because there was some effort at customer service.
Art B.
Évaluation du lieu : 3 Scottsdale, AZ
It seems this Venezia pizzeria is still trying to find its place in the world. This, the fifth location for the promising Arizona pizza chain, already seems tired. Employee of the month? No photo posted. Seems odd given that friendly employees are this spot’s greatest strength in my view. Low energy management? Hard to say. The décor of this newly constructed space is mostly industrial(ceiling, chairs), but the tables and booths don’t seem to match the style. No matter really, but again an oddity for a newly designed space. We passed on the pizza by the slice this Saturday afternoon. A bargain at $ 2.50 for a huge cheese slice, but the slices looked pretty tired(a theme), so we passed. Not enough traffic for fresh slices late on a Saturday afternoon I suppose. The fresh one item pizza we ordered was promptly served. Solid. Not award winning gourmet pizza solid, but enjoyable. A touch soggy in the center. The Greek salad we ordered was solid as well, but not as good as one we had at seasoned competitor Streets of New York Pizza just a week earlier. There is a dog friendly patio, a plus. Unfortunately it’s located on the south side of the building, rendering it unusable during the day in the summer months. Also no table umbrellas in sight, so you’re not really even given the option of risking an outside table during the day. Perhaps they break out the umbrellas at other times of the day or year? Tired decision making if that’s the case. Corn hole out front, shaded much of the day which is nice, but there is no real seating for dining there. Plastic utensils and paper plates. Pepsi branded soda machines with flavor choices. Pricing, especially if you utilize available coupons, is very reasonable. A 24 inch two person pizza challenge also exists for those inclined to win a t-shirt and get their photo on the wall. In sum, Venezia’s was never intended to be a fine Italian dining establishment. It simply serves the neighborhood. There is a lot to like, but the vibe is that of a place that has been open for decades, not months. The youthful City of Tempe, Venezia’s home turf, naturally brings an energy to a restaurant. There’s no such built in advantage on North Tatum, however, and Venezia needs to find a way to transfer a little of the Tempe vibe to Tatum. The foundation exists. We like Venezia’s well enough to visit again to see how they do.
Robert H.
Évaluation du lieu : 5 Rancho Santa Margarita, CA
Best wings in town! This place sets the bar high for pizza and calzones. Honey BBQ wings are amazing! Great daily specials as well
Babette L.
Évaluation du lieu : 1 Phoenix, AZ
We went here on the high praises of my 2 friends as they have frequented the Tempe location and have raved about the food, they were just there(Tempe) 2 weeks ago and as usual, loved it! We went here(Tatum Blvd.) since it is about 10 minutes from our homes on the 4th of July around 6pm. NOT busy so figured we’d get great service and have no issues — WRONG!!! Placed our orders… Caprese Salad, 2 slices of Cheese Pizza and a Pepperoni Calzone. We poured our drinks, sat down and within 2 minutes, the Caprese Salad arrived. We all sat and said, so I guess we don’t ALL get to eat together since nothing else was delivered to our table??? Clearly this WASNOT an appetizer when 3 people order 3 things, not like we were going to be sharing our orders!!! Note, I know you order at the counter then seat yourself but really, who goes to a place like this to eat-in and wants all the meals to randomly arrive at different times??? Strike 1… Next out, the calzone, in less than 5 minutes. Now, anyone who has ever cooked a calzone will tell you, it takes longer than 5 minutes to cook a calzone. So now 2 out of 3 of us had our meals. If anything, the 2 slices of Cheese Pizza should have arrived well before the calzone. We all sat for about another 3 minutes waiting and hoping the slices would soon follow but nothing… … … Strike 2… … One of our party approached the front counter where another patron was struggling with his order with the employee who was clearly having issues getting it straight. He inquired about the last item on our order and got the deer in the headlights look and the response of oops, guess we forgot about the pizza slices. Strike 3 … … … In about 3 more minutes, it arrived, NOW we could all 3 being our meals. The Caprese Salad was good. Hard to screw this up. The cheese in my opinion was not very tasty and fell short. No pepper or spices so bland all around. The other person who ordered the 2 cheese pizza slices picked one up and it fell over. The dough was limp and lifeless. He took and bite and said, wow this is nothing like the pizza in Tempe, fell way short of the high anticipation he had. He managed to slowly chew down 1 slice and offered the 2nd for us to have, we both declined. Strike 4 … … … … Last but not least, the 5 minutes or less Calzone. Cut into it on one end and it was dough, nothing but dough. Then attempted to cut more off(with plastic fork and knife — really??? Get some stainless steel utensils in here for Gods Sake — this is Italian food, you shouldn’t eat Italian food with plastic picnic utensils). After repeatedly sawing through the dough, finally I could cut off a piece. Took a bite and well, my response was the same as my other table guest about the taste of his pizza, it fell short, waaaaaaay short! I opened up the calzone to see pepperoni, mozzarella cheese but visually and taste wise, no ricotta or parmesean cheese — NONE!!! There were no spices, no oregano, no garlic, nothing. Strike 5 … … … … … I chewed through about 3 pieces and could not figure out why the darn thing was so difficult to saw through. I opened up the top and looked and the inside and guess what — the dough on top was RAW, gooey, uncooked and raw… Based on the time it took to be delivered to the table after the order was placed, I wish I had opened this up first. Strike 6 … … … … … … My guest took the plate up to the front, showed it to one of the girls and said we don’t want our money back but you need to get this fixed. She gasped when he showed her to raw dough. We never saw an adult or responsible looking person in the place so I am sure our issue will not be shared with anyone of authority or management by the employees working that night. Needless to say, our high hopes vanished and we will not ever be back to the Tatum location … ever!!! Last and final STRIKEANDYOUROUT … … … … … … …
Esteban B.
Évaluation du lieu : 2 Phoenix, AZ
Well, I gave them a second try. 12:00 on a weekday and they were practically empty. Uh-oh. I had a slice of pepperoni and an Italian Beef. When I ordered it «wet», I got this weird look. It took them about 15 minutes to put this together. The pizza was dry and tasteless. A New Yorker buddy insists that good New York pizza should have grease running out of the corner when you fold the slice. This one was dry. Oh, I said that :-) Crusty too. a couple slices of pepperoni stuck to the dry sauce. The Italian Beef was so-so. Completely dry, but there was a little cup of jus to dip it in. Covered in giardineira, it was hot, but small for the price. I cannot imagine anyone serving Italian Beef and not knowing how it is served.
Stephanie S.
Évaluation du lieu : 3 Phoenix, AZ
I am thrilled they are in the neighborhood and have had delivery once. Wish I could order slices for delivery because we wanted to try sandwiches and entrees but had one person who wanted pizza. I expected so much more based on the hype and I will give it another try. Plusses: delivery guy was friendly and made sure the order was correct. He was really happy to be of service. Love that attitude. They got all the sides we asked for like extra ranch and marinara. Often that is overlooked at other places. There were many choices off the menu including desserts and appetizers. The pizza was pretty ordinary and I was not expecting that. I was really hoping for some authentic NY pizza and not some corporate fast food. The salad was fine but nothing special-just lettuce and a few items including box croutons. My son got the sausage sandwich and really liked it. He said he would definitely order it again. My hope is to try it again and update my review to reflect the changes.
Mark R.
Évaluation du lieu : 3 Phoenix, AZ
Pretty excited to see another NY Pizza place that can deliver to my house. I’d seen them in Tempe and was hankering for some pie. Especially after drinking a few cold ones on a Friday night. Ordered a 16″ Supreme and had it delivered to the house. This is one of my standards in reviewing pizza. You get your meat and veggies at the same time and they are all piled up on a nice big slice. Phoned in our order with great ease. They were very friendly and helpful and let me use my most excellent coupon. Coupons are a great way to get you in the zone and expedite trying out a new place. Pizza arrived within the time frame that they suggested. It may have even arrived a little bit earlier than what we were expecting. Nice! The pizza definitely looked better than it tasted. The veggies were sliced very thin and it almost seemed like they could have been prepped for sandwich toppings. The meat toppings were also very thin and did not really pop out and say howdy. Overall the food did not have much flavor and the sauce was pretty bland as well. We both could not figure out what it was missing. I’m sure it is a basic ingredient in most kitchens? I know they are new and just opened recently. Give them a try and see what you think. Not the best pizza ever and probably not the worst either. DINGDONG! 2.75STARS
Caitlyn C.
Évaluation du lieu : 2 Phoenix, AZ
Not so great. Order delivery last night, love the online ordering system– super easy. We ordered hot bbq wings, loved that you could pick all drums or wings. We got all drums and the sauce was decent but the wings were over cooked, dry and weirdly crispy. Not a fan of them and we have pretty much the whole box left. We also order the pizza bianco which sounded tasty but had way, way, way too much ricotta cheese, it had a whole layer of it an overwhelmed the entire pizza. Because of the ricotta overload the pizza had a very mushy texture and the rest of the cheese that was sitting on the ricotta just slide off. Worst white pizza I had in a long time. On a whim we order the meatball starters, very generic and not very good. The sauce tastes like it came out of a jar and won’t order again. One plus was it was delivered very quickly and the guy was super nice, but I do not believe we will order from them again. If we do it will definitely be something else then what we got last night.
Toby R.
Évaluation du lieu : 5 Tempe, AZ
Way to go Venezia’s! I really like this new location — tons of roomy sitting areas, fun outdoor space and easy access from Tatum. I got the Margherita pizza and it was bomb! Great ingredients, well cooked throughout, timely and gracious service. The slices are a perfect meal size for lunch. I also had an order of their BBQ Hot wings, boneless, and they were wonderful as well. I usually love very spicy wings, and these were right on point, just hot enough. I really enjoy food from here, but also the environment Venezia’s provides. It’s fun, has quality food and I highly recommend it.
Larry B.
Évaluation du lieu : 4 Scottsdale, AZ
They have a special which is 2 huge slices and a drink for $ 6.95. I also think you can sub the soda for a beer if you want might be a few bucks extra(not sure). I tried this place the other night, and I was pretty impressed. In my opinion this is the classic NYC utility slice. It’s a neighborhood place you come to eat and have a few beers, or bring the kids here after a soccer game. Welcome to the neighborhood! I think they’ll definitely be here a while.