Wingstop

This is the worst wing stop ever as far as customer service goes. I tried to call to place an order so that it would be ready when I got there. The phone rang and rang and rang but no answer so I just went over there to order. They only took cash bc all card readers were out of service so they had to turn a lot of customers away. Thank goodness I had cash! So I ordered and was told it would be a 15 – 18 min wait! No I waited 30 min to get my food! Rediculous!!!

If I could give them 0 stars I would. I called in an order for the wing combo (6 wings, fries, and a drink) they said it would be ready in 18 min, when I showed up I payed at the counter and took a seat to wait for my order. Sat there waited for awhile. They usually call your name out when your food is ready, not once did I hear my name and trust me I was paying attention I was hungry, 4 customers got they’re food before me. It wasn’t til I went up to the counter to ask for my food, that they have it to me. It had been sitting there this whole time! My fries and wings were cold. The 3 ladies that were there weren’t even busy, one was on her phone the whole time, maybe if they put that damn cell phone down and focus on Custer service they would get better reviews.

Amazing service & even better grub! This is definitely a go-​to place for me! Try it out– you won’t be disappointed!

Twenty minute wait for the wings then they arrive cold??? Was the last ten minutes to let them cool off? The I wanted to add a ranch to the order they told me I would have to stand in line again. Why would I stand in line for twenty minutes? Them my wings would be ice warm. The service sucks the people are rude. This is Phoenix plenty of places to get wings avoid this one.

This place is almost always a disaster. The online ordering does NOT work — ever. Literally, I’ve tried it three times, and I always show up and have to place my order at the front. The wings are tiny, but they do taste good and they are definitely cooked to order, which is a plus. Overall, they are not doing anything worth writing home about.

I don’t know … We came in around 9pm. The staff wasn’t into it at all. So I know there wasn’t any love put into the food. We ordered 50 wings … Asked for 10 of them to be bone-​in and they completely ignored that demand and reversed the other 40 as bone-​in and the specific 10 lemon pepper boneless. I’d come back if they cared more. Too many I don’t care attitudes here

Love me some bonless or bone in hot with them damn sugar frys and cheese for dipping, can’t forget a Bacardi mojito on the side!
Not my favorite location but meh, it’ll do!

Called in my order about 10 minutes ahead of arrival, and they stared my order right away. Got there, paid, and waited about 5 – 8 minutes for FRESH wings. Drove home and it was still nice and hot. The night staff was friendly and the food was Great! Defiantly will be back.

If you’ve been to 1 Wingstop then you’ve been to them all. That’s the good thing about chain restaurants, they are fairly consistent. This particular hub is usually pretty busy because of the mall crowd so if you’re doing take out, call or order ahead of time. Haven’t had any bad experiences with food nor service.

The good thing about chain restaurants? They’re all pretty consistent.
Was craving Wingstop’s Garlic Parmesan wings and their awesome house fries. Ordered an order of the Garlic Parmesan and Lemon Pepper wings to share along with fries. They also had a Unilocal Check-​In offer for 5 boneless bites which was cool.
The wings tasted the same as any other location, crispy and flavorful. Fries were filling and plentiful. Typical to wait at least 15 minutes or so for them to cook the chicken, but not bad.
Interesting set of people that come in here however, so be wary of that.

Horrible. Horrific. horrid.
Three words that describes my most recent visit to this establishment. Calling is a restaurant would give it way more credit than it deserves.
Over priced. over cooked.
We called to complain and were told that even if we brought the wings back all we’d get is the wings replaced with more wings.
Yeah, as if I’d waste more gas just to get more awful «food».
Refusing to refund a customer for wretched, burned up, tiny wings is ridiculous.
SO. SAVE YOUR MONEY AND GO ELSEWHERE.

I hate coming to this location because they never get my order correct, after the third time of screwing my order up I contacted management and was offered — 5 free wings with my next order… the wings are great but pass on this location or at the very least make sure you check your complete order before heading home and being disappointed like I was.

I’ve been coming to this location for years now, mostly ordering to pick up, but occasionally eating in. Every time I call to pick up, the order is ready within ten minutes and it’s FRESH. I’ve never had to wait longer than ten, and today is no different, though I’m dining at a table before my eye appointment. I always always always order Lemon Pepper boneless wings– I love variety as much as the next guy if not more, but I CANNOT branch away because these are so damn tasty. Dip them in honey mustard.
The dining room is clean but divey enough for my tastes, and is certainly a welcome respite from the… um, pleasure of Spectrum Christown Mall. That’s uncalled for, I’m sorry.
Anyway, ridiculously tasty, fresh, inexpensive chicken and beer. I got no complaints.

Went here with a couple friends on Tuesday evening. I had 5 of each Teriyaki and Hawaiian. One friend had 10 louisiana rub and the other had 15 barbecue. The friend with the Louisiana said he never had wingstop before and he liked them. the friend with the bbq always gets them and loves them. i like them as well but i wanted teriyaki. which was okay but not really that great and the hawaiian ones were good tho.

Food and service sucked !!!
So to begin with the cashier was very quiet and hard to understand. To add on, she kept picking up the phone and interrupting my order as I was ordering. She managed to get my order. My friend orders and is interrupted as well. To make it even more annoying the cashier gave her the wrong change and was 10.00 off. To top it off, it wasn’t even a busy day.
Takes about 20 minutes to get our food, chicken is dropping in oil not crispy and out fries were soggy and bland.
I would never go back, might as well set my money on fire

Slooooooooowwwwww. I tried ordering online so the food would be ready when I got there, or shortly thereafter. WRONG! I actually waited an additional 40 minutes after I arrived.
I love Wing Stop, but this location needs improvement in a very bad way. I will have to find another location for my fix.

Ok ive passed this place is a whole bunch of times but have never went inside, tonight I was ready to get my mouth set on fire so if I went all out I started with the blazing wings, the mango habanero, asian zing, and topped it off with desert heat
If your not into really hot spicy food do not even attempt to do what i just did. I started with the hottest 1^st and I took a bite into the blazing wing it was perfect it made my baby lips tingle and set my mouth on fire what I was able to take it like a man. And proceeded to eat about 4 more back to back w no problem, since my mouth was on fire I washed it down w some blue moon beer. Perfect combo, I moved onto the mango habanero and was no problem I really like this one as a fav, next was asian zing little mild for me but flavorfull and desert heat was perfect to end everything, I all the wings and it left me wanting more so I ended up ordering another ten more different type of wings I will say that I will be back to satisfy my spicy mouth hunger but I know my butthole will hate me in the morning

Never been here before although I’ve known of it for years. Today my biz partner and I will try the Blazin Wings which are supposed to be hotter than the devil with chlamydia. We will see. I will report soon.
Ok I’m back. The Blazin wings were good but not hot enough for me. The mango habanero was delicious. Desert heat a close 2^nd. I have came, I have conquered. Respect my gangsta.

Who said that KFC is the only chicken in town that is finger licking good? I have to say that is not true. The finger sized chicken wings either bone in or bone out are the best finger popping chicken I have ever had. The freshly made never frozen chicken takes a while to cook but is worth the wait. I believe there are 12 different flavors to choose as a wing sauce or seasoning. My favorite is the Lemon Pepper. Taste like home cooked fried chicken with some good olé seasoning. The fries freshly cut from real potatoes are a great partner in crime to the mouth. These tasty skins are packed with seasoning in every bite.
The Resturant offers meal deals or individual food items for sale. You can purchase party platters for big football days when friends and family come.
This location has its liquor license so you can purchase ice cold bottles beer besides soda.
The Resturant has late hours and a big screen TV. Place to take the kiddos too. Plenty of food fun here…

Normally good wings and plenty of different sauces to choose from. A wing order will usually take 10 — 15 minutes. So if a worker says that «it will be 5 mins,» you can be sure that they are pulling old wings from under the lamp to serve. (usually during slow times)
A wing that has been sitting under the lamp for 15+ mins will be dehydrated. And unless you like dry and crunchy wings, you’ll have to remind them to cook it fresh.