This is the only place I’ll get my nails done! I don’t go in as a walk in because come on, in any establishment, if you just walk in you should expect to wait. It’s common knowledge. And just because you wait, since you didn’t make an appointment, doesn’t make the business a bad one. In this case, it actually means they have a lot of customers and their work is good!(My opinion) So definitely make an appointment, I usually call the day of or the day before I want to go in. I think the longest I’ve waited with an appointment was around 15−20minutes. Which isn’t a problem for me, things happen. I’ve been to several other nail salons where I’ve waited an hour and they did a bad job. I’ve been coming here for about 3 or 4 years now and Anyone you sit with will do a great job, french tip, airbrush, gel, they’ve all done great. For those who have complained about a bad nail job, make sure you communicate with the person doing your nails. If you don’t like a color, a shape, anything, say something! There’s no way I’m paying for a bad job. So I’m gonna make sure I voice my opinion. Simple building lay out, no fancy chairs but don’t let that fool you. All in all, great place to go!(: