Koby Pest Control

I called Koby’s to deal with an ant problem at my rental house. They were responsive and the ants are gone. I called them a second time to deal with bats that had made their home in the attic. They put up a cone so the bats could fly out, but not back in. The bats are gone, they screened off the openings so I won’t have this problem again. I am happy, my tenants are happy. The did exactly what I asked and in a timely manor.

It’s been a while, but I thought a follow up was necessary.
The weekend Koby Pest Control left the trap, a squirrel was caught (duh.) One squirrel in one trap, while the others lived happily in our attic. We called to tell let them know about the caught squirrel, but no one at the office answered (likely because it was the weekend. Which made little sense to me — what were we supposed to do with the squirrel?) We left a message.
Then we were left with a squirrel in a box that we were apparently just supposed to let sit in there until the weekend was over. We’re not lousy people, so we felt bad and finally let the squirrel loose on Monday, since no one had gotten back to us.
They eventually did get back to us that same day, but we had already set the squirrel free (in a field a few miles away) so we told them to just pick up the traps and be done with it. He was very quick to arrive this time. I was asked if any squirrels were caught and I said explained that we did and that we called and eventually had to let it go since no one got back to us. I was then told «You should have called us — I would have come to pick it up.» I responded with, again «I DID call, and left a message. No one picked up or called us back.»
I got a mild apology, the traps were loaded, and everyone went on their merry way.
We later found out that the property manager was told that the guy who picked up the traps set the squirrel free and now the company wanted to be paid for their service. We told the property manager that this was NOT true and that WE had set the squirrel free after no response. The traps and method did absolutely nothing, and the squirrels are still running rampant in the attic to this day (there are more, now.)
Not happy to hear that, after everything, the property manager was lied to (or at the very least, the correct information was not properly relayed and the company expected to be paid for doing absolutely nothing.)
Future customers beware. I hope Koby Pest Control has learned their lesson.

The stars are for the lovely lady who took my call. A few weeks ago I called to get an estimate for dealing with rodents in an old closed up cabin on my rural property in El Dorado County. The woman I was speaking to turned to ask the owner, who had apparently come into the room and I heard the owner flat out say «we’re not doing it we’re not doing rodents right now. Too many and we’re booked-​up.» She was pretty terse about it. She didn’t even offer to schedule me out a few weeks which I said I was willing to do. The other review said to ‘support local businesses’… well, I tried.

This is a business who deserves your business. I won a free spray treatment at a school fundraiser, they ended up honoring my discount coupon for additional services as well as coming back 3 times to make sure the bugs were wiped out! This is truly honorable. Many times I see Koby’s name on the doner list for charities. That is why I would call Koby if I need pest services. We need to support community minded companies.