Mike’s Cycle of Placerville

Just left the lot after dropping off my ninja for some recall work. Staff was very friendly and I left confident that my ride was in good hands. I will post an updated review after I get my bike back but I’m sure it will be positive.

Neg: Expensive, limited stock, poor gear selection…$ 45 to mount and balance a tire off the bike… no thanks, almost twice the local competition price. They cannot compete with online parts or tires… unlike many other shops I frequent.
Pos: polite, friendly, good customer service and easy location. They seem to know their prices are out of line with other area shops. Must have a lot of family and friends…

This Bussiness is Dishonest. Nothing Good Comes to People who take Money from Customers and don’t Perform Work Paid For. Then they lose Paper Work saying Computer some how Erased my Work invoice… Do not got to this Bussiness…

I had an appointment to get a flat changed on my Kawasaki. They advised it would likely be most of the day, IF I got in early. Due to a very bad tow provider, I was almost two hours late. Again, they told me it would take hours. I made myself comfortable with some magazines. In less than an hour the work was done! The price was good and the time better than promised. I will be back.

They have easy and fast service. Went in for a part for my 70 and came out with it five min later. They are always helpful and quick. Good place in Placerville for parts.

These guys are always amazing! Family environment with staff that know everything there is to know about motorcycles and anything off road. Always a fun visit.

Mike’s is an old school dealership where they treat you like family. In today’s age of the corporate mentality where the customer never meets the owners at a big box store, it is nice to be able to talk to people who have to survive as a result of their own labors. They have been selling and servicing motorcycles for something like 40+ years, so they have pretty well figured out what they can and can’t do within their five to six day work week. They have a great patience for customers with older models, so try them for your vintage bike needs. They sold me some parts for my old bikes at a great price. Take some young people to their store to have a look at the cool vintage bikes on display. If they tell you that something probably won’t work on your own bike, you should take advantage of their knowledge. They have probably seen the same issue many times before, over their long history!

I love this place! My husband will send me in for something, and I am completely at a loss for knowledge on parts. These people are always so helpful and go the extra mile to help me and never make me feel dumb about this stuff. I would refer them to anyone who needs help with their bikes!

I have had my bike s serviced by Mikes Cycles for year and bought a bike there for my son. They always have treated me and my family fantastic awesome! Very friendly and knowledgeable I would recommend them to anyone!

Been shopping here for years. Always great service, very helpful, if they don’t have something I need they will gladly order it. Good prices, love this place :)

i wrote a review and it got filtered not sure why its 100% a truthful statement.
to date i have 8hrs on a brand new bike that has blown up 4 times and these guys after the first time it blew up told me they want nothing to do with it and deal with the manfacture my self. thats some type of cust service. its a wonder that this place is still in business with this kind of support.
if this review gets filtered or removed i will know that Unilocal is just as fake as they come and will post it all over the web and anywhere else i can
thanks
mike

I wish I could like this place, it would be the perfect place to buy stuff; but evertime I go in there I feel like the staff is blowing me off like they’re too cool for school.
«„„News Flash““»“
You work in a motorcycle shop that bearly stays above water.
If you worked on customer service you may get more customers, look at your Unilocal blog… your not making any friends.
Change your tude and I will bump up my ratings.

I called before a long trip trying to get a tire and chain. They said I had to bring the bike in. It is a stock 2001 CBR929RR. I should have been able to buy the parts then bring the bike in when they were available. I went on the trip. The chain is messed up, needs new sprockets, the tires are now bald. Not much else in this area, though, so I’m stuck. But, they can’t even give me an appointment when I call, they’ve got to call back.
I think they don’t like women. If I was a guy, I probably would have been catered to. I was going to buy my tires online. They said they would charge $ 160 to mount tires if I brought them in myself and then I would have to dispose of tires myself. That’s just crap.
This area is really poor and you’d think you could get a good deal on service. Costs just as much, or more, than in San Francisco Bay Area, where I used to live.
Just helped a friend remove front wheel on road trip that ate up my tires — it’s not rocket science!

Note to the owner: Have some friends give you some feedback on the service.