I stayed here for a wedding last weekend and was very unsatisfied with this hotel. Our AC in our room was inadequate to cool it and we were very uncomfortable on our stay. We were sweating the whole time and could not sleep well. I have never been in a hotel with as bad of a cooling system as this. When I tried to bring this issue up with management, I was ignored and have been trying to rectify the issue since. The management staff has been very uncooperative and unprofessional. I would recommend staying across the street at Holiday Inn.
Bianca B.
Évaluation du lieu : 1 Philadelphia, PA
My boyfriend and I stayed here for a wedding since there were not many hotels in the area. The sheets were stained and the place reeked of smoke. We ran out of towels and soap because they did not clean our room. When we asked the front desk for more they questioned why we needed towels and soap. They were very unwilling to give them to us. It was an unpleasant stay.
Seth R.
Évaluation du lieu : 1 Newton, MA
Quality Inn? More like Low Quality Inn. I tend not to write negatively about brands, but I need to warn other travelers about this spot. The only reason I chose this hotel was because it was the most affordable in the Foxwoods area. I paid more than $ 100 for a night, which I consider a fair deal in comparison to other hotel chains. Little did I know, I’d made a big mistake. The rate for this Quality Inn should be half that! Not a good value at all. Upon approaching the hotel, all the room windows and even the front entrance windows were caked with some cloudy substance. To visualize this, think what spilled milk on a glass table might look like. Come on, you guys can’t even make the front entrance look welcoming? Enter the lobby and you’ll smell the stench of smoke right away. I booked a non-smoking room, but everything smelled of smoke anyway. Pillows, sheets, you name it. Sleeping was a struggle. The bathroom was actually pretty darn clean, but the toilet had trouble flushing down toilet paper — a true test of patience. I avoided using the toilet as much as possible. In the morning I awoke to the sounds of you-know-what on the other side of the obviously thin wall. I think it was a sign that it was time to leave. I didn’t even bother checking out the breakfast since I just wanted to get the heck outta there.