When we moved to the area 2 years ago we tried every pizza place around and no other place was as good as Vita Bella. My husband is a pizza snob and only likes there pizza. We have only had one bad experience where our pizza was incorrect and we didn’t find out until arriving back home, but they delivered another pizza right away. We always do pickup.
Mark C.
Évaluation du lieu : 2 Schaumburg, IL
Service is very poor. Every single time I order I give an extra 10 minutes and when I go in they always say it should be another 7 min. My wife used to work at a pizza place and it takes 7 min to cook a pie. So they didnt even start making my food until I get there. Happens all the time. Food is decent
Larry B.
Évaluation du lieu : 2 Naperville, IL
I have considered this one of the best values of the local Italian restaurants we frequent. However, on our last visit we noted that they have added three large screen TVs on the walls. This really kills any old-world ambience or atmosphere. Not a prudent move. The food was good, as always. Service was slow due to being short that day. We will be back, but take down theTVs!!!
Jeremy H.
Évaluation du lieu : 4 Joliet, IL
Pizza and food are both delicous. Fast and timely delivery. Employees are polite and courteous.
Sal C.
Évaluation du lieu : 5 Plainfield, IL
What can I say? They have the best pizza in this area, hands down. They have great service too. They got slammed with orders and my pizza took two hours. The manager gave me 10 dollars off of my next order and they upheld that promise. There pizza is consistant too. That is hard to find this day and age. They are more expensive, but you get what you pay for. Great pizza. I do not understand how anyone could give this place a bad review.
T T.
Évaluation du lieu : 5 Naperville, IL
Great Pizza, Love the beef!
Mark B.
Évaluation du lieu : 2 Plainfield, IL
I like the food. Especially their take on breadsticks. But I’ll have to stop getting delivery pizza from here. This is the second time I’ve received a delivery where it seems as if it was stowed vertically. In other words all the cheese and toppings slid off the pizza making for a highly unappetizing presentation and a mess to serve and eat. The last time we got a sloppy looks pizza they were trying to make up for having burnt a pick-up order. This place may be trying to address complaints and improve but when it results in pizza like the picture I attached today, it’s just not worth my time to get it fixed — shouldn’t be poorly handled in the first place.
Melissa R.
Évaluation du lieu : 3 Plainfield, IL
This was our favorite pizza since moving to plainfield. So much so we’d drive 20 min to pick it up. However the customer service and management at the south location is quite disappointing! After ordering a pizza and it being wrong, I called to inform the manager. The mistake was not a big deal but the response I received will preventing me from EVER bringing his location business! Customer service 101: even the most unreasonable customer is right; never insinuate that they are lying! Really it’s a $ 25 pizza, mistakes happen not a big deal… but to treat a loyal customer that has never complained, and was being polite the way he treated me was uncalled for. From now on vita bella north only for our family!
Monica B.
Évaluation du lieu : 4 Chicago, IL
I don’t get all the bad reviews of this place. They have the best white pizza I have Ever had. The thin crust is cracker crispy and delicious! Don’t believe all the bad reviews, this pizza is good. They only thing I don’t care for is the deep dish here. I leave that up to Lou Malnati’s
Dawn M.
Évaluation du lieu : 1 Romeoville, IL
A year ago we would have given this pizza a 5 Star review, however, they have added so much spice to their sausage we no longer buy Vita Bella pizza. Maybe they should consider giving the customer a choice of spicy or mild sausage on their pizza.
Grisel B.
Évaluation du lieu : 2 Plainfield, IL
Love the breadsticks. Pizza is ok. I know pizza is supposed to be greasy but this one is way too greasy. The sauce has good flavor.
Pradeep Dave S.
Évaluation du lieu : 5 Naperville, IL
We ordered catering, came right on time, set up the food in professional manner and food was excellent.
Janet G.
Évaluation du lieu : 1 Plainfield, IL
Do not eat in this disgusting place. We order pasta this past week and what a horrible surprise, we have found a big booger in the pasta sauce. We examined it for about an hour and we came to that conclusion, for texture, shape and the greenish color, writing this comment now makes me feel nauseated.
Pierre D.
Évaluation du lieu : 3 Glen Ellyn, IL
This place has me torn. Sometimes it’s on point while other times it’s kind of a disappointment. Example 1.) Margaritta Pizza, pretty much came with 0 basil, let alone«fresh basil as advertised.» The oil was also pretty old… Possibly a rookie pizza maker mistake as I don’t think this is a «common’ pizza made here… So avoid the Marg, do get a calzone! They come with the sauce on the outside so keep that as a FYI, if you want the sauce inside you must request it that way. Delivery time has always been prompt and when you order a pick up, the pizzas are ready in the time frame they promised generally. I wish this place would get a bit more consistent but if you live in South Plainfield this is a A-OK pizza place to check out.
Lisa B.
Évaluation du lieu : 2 Plainfield, IL
Way overpriced for what you get. Food is ok. Quality of food has diminished over the years.
Richard G.
Évaluation du lieu : 5 Plainfield, IL
We have been living in the area for about 10 years now and have tried many of the local pizza places. When we want consistent quality, flavor, and service, we always will turn to Vita Bella. For pickup or delivery, our orders are always within the time they say. Pickup is usually ready in about 20 minutes, and delivery in about 30 – 40 minutes. On a rare occasion, they may tell you delivery will be longer but it does not happen often. We tend to stick with specific items and most of the time have ordered a double dough pizza. The sauce has a good combination of sweet and spice and the ingredients are all fresh. We have also ordered pasta and appetizers many times with similar results. There prices are on par with the local competition and they offer regular coupons in local papers and with every order. They also allow you to save box tabs and receive a 50% off once you have 12 of them. So if you want a good pizza at a fair price, you can’t go wrong with Vita Bella.
Neo A.
Évaluation du lieu : 4 Chicago, IL
I suggest the thin crust… very good! I’ve had their chicken sandwiches also… very good. Their inferno wings are perfectly HOT… not for the weak tho! lol… my only knock on Vita is they are indeed a bit expensive…
Joe M.
Évaluation du lieu : 3 Plainfield, IL
Vita Bella has many more offerings than your traditional carry out. But the pizza is just OK. We tried them a few times. I love that they offer Ricotta cheese as a topping and the many styles of crust. They do a good and huge calzone and have several options for pasta which about what you’d expect for carry out pasta. Overall this is just a middle of the road pizza place but is too expensive for me to not go to Giordano’s.
Tim T.
Évaluation du lieu : 1 Shorewood, IL
Posted a review about Fat Rickys which reminded me about this place. The food is halfway decent but there customer service is horseshi-!! Their arrogant little manager who is either italian or mexican, I cant remember has been rash and terse with me on several occasions. In this day and age customer service should be número uno! I always add at least 20 min to whatever pickup time they quote since they are never accurate. I usually wait further upon arrival as well. Never get im sorry or offer of anything worthy. Hey my time is worth money 2. Skip this place unless you got time to burn or want to feel like your at Ed Debevics for pizza. Overpriced!
Alison V.
Évaluation du lieu : 4 Minooka, IL
I really REALLY like the white pizza here. I would eat it more often, but it’s $ 20 for a large. I am outside of their advertising area, since I never get any coupons in my local Valupack mailer. They need to start up an email club so they can alert customers of promos and send out coupons.