Chick-fil-A

First visit to this location on a weekday Jul 2015. Very busy. Drive-​tru traffic was causing backup out onto Coit Road. Best bet on busy day is to drive around traffic and park. Go in and order meal. Much faster than drive-​thru. Waitstaff was working very hard and getting orders out. Always impressed with their service. And the food is good as well. UPDATE June 2016. Return visit to get free sandwich when using the Chick-​fil-​A app on mobile phone. Good lunch and very cheap. Lots of hungry customers in drive-​thru line Sat lunch hour, cars were backed up out onto Coit Road. Suggest go inside and get take-​out would be faster than drive-​thru. Bumped rating up to 5 stars. Consistently prompt and courteous service and food A-​OK.

Stop here for teacher appreciation only to find out that they won’t honor the free chicken sandwich because it ended at 8. Hmmmm at 8 I was still teaching adult ESL class and I don’t recall reading that or hearing that. In fact, when I called earlier to confirm I asked if they were doing that all day and they said yes. So on top of waiting in a long line because the ordering window was closed, I find out that specials here only run until 8. I guess I will order nugget platters and gallons of lemonade for my school at another establishment.

Most polite service I’ve ever had at a fast food restaurant. Hats off to the Management and staff!

Love this location. The food is always hot and fresh. For breakfast I always order fried and they always accommodate no questions asked. Everyone at this location is very personable and kind and i have yet to have a bad experience with the food or the customer service. Even when the drive thru is wrapped around the building, they keep you moving quick.

Ever since I started a job nearby, I’ve been going to this Chick-​fil-​A almost every week, sometimes multiple times a week! Their service is always quick and extremely friendly! I like that I can pick up breakfast in the morning and also get a salad for lunch later in the day.

Amazing food!!! Clean and upgraded bathrooms;unlike whataburger. Everything is up to date, and their service is top notch. One time I went there and one of the employees came up to me and asked me for a refill. Whenever you say thank you, they always say with a good attitude, my pleasure.

First time trying CFA. Very delicious. I love fries so much. Spicy chicken tastes spicy and sweet.

I won’t return to this place again. A month or 2 ago I was eating there with a friend and a customer started choking. No one did a darn thing so I did the Heimlich 15 – 20 times until I could clear her esophagus. Clearly she had not just a piece stuck but a strictured esophagus. My arms were vomited on several times as was my food and they NEVER offered to replace it as I was cleaning up myself and my table after the incident. Then when I finally asked to have my food replaced they had the nerve to ask me how much I had eaten! Really?! I just kept your store out of the paper from having a customer die and not only do you not offer to replace my food, you make me tell you how much my kids ate! Super classy! I used to love this place but where in the world was the customer service???

Stopped by for a breakfast sandwich. Went thru the drive up lane. 4 vehicles ahead of me, I ordered quickly, paid my order & received my sausage breakfast burrito very quick hardly any waiting at all with 4 vehicles ahead of me. Very impressed. The Sausage Breakfast Burrito Was Delicious & Plenty Of sausage, Did not have to look for it, there was plenty from end to end. Cooked just right. Parking lot was clean & alot a spaces to park. Didn’t go inside. Would stop back again.

Love CFA. Now although you might think oh every CFA is the same… no, no they are not. Customer Service here is wonderful! It is also very clean.

I don’t feel the need to write a review. Generally Chic-​fil-​A has good food, got their waffle fries (large size was $ 2 tax included), wonderful as usual. Came for coffee, my friends (who are hardcore coffee drinkers) recommended only getting their iced coffee because the hot coffee without the milk is very acidic. And they were right the iced coffee was good :) besides same good service! I went inside which virtually had no one, but the drive through was busy.

Love Chick.Fil.A but I can’t tell you how many times I’ve came back to have them correct my to go order (way too many). They’re friendly, but they always seem unorganized. I hear them communicating with the kitchen «so which one is this one? Is this the correct one?». Where is the manager? They always just tell me they’re sorry and replace it — «oh, I’m sorry let me take your name down for the next time». I want my correct chcikfila order the day I order it not the next time! Next time I’ll be asking for a free meal replacement!

so do not like this place. The drive through line is always ridiculous. but if you really love it this much then go for it. Its all you. Just not my style.

The food tastes good and the place is clean. The playground is well kept. The staff are very helpful, especially if you have kids.

Well managed (but I’ve never been in a Chick Fil A that wasn’t) and excellent food. I love Chick Fil A in general, but this store just exudes a happy welcoming vibe. And it’s close to my house which is good or bad, depending on how you look at it.
Tip: The drive thru line can get outrageously long. Save yourself frustration, park and go in to order. You’ll be in and out in a flash.

*******For panda express on coit ****Terrible service !!! Expect long wait at drive through. They are sooo slow. If you get thr food at reasonable time, it will be cold or burnt (grilled chicken dish) I have been told too many times that my order will take about 6 minutes and I should pull over and wait, to keep the drive through moving. Kid you not, 35 min later I walk into the store frustrated only to find that my food is no where close to being ready!
I’ve given them too many chances. It’s a shame coz I love Panda Express and this one is so close to my house .
So whenever I want panda I head out to the mall food court in Frisco… They are 100 percent better.

I wouldn’t normally give a fast food place 5 stars but this location is really great. Clean, friendly and fresh. Have never had a subpar order from here. Breakfast, lunch and dinner times are always excellent. But why oh why do I always crave CFA on Sundays!!!

A good Chic-​Fil A. Service is above average, accurate, the drive thru is fast and the staff is friendly.
My son loves their playground in front of building.
We eat here regularly, I highly suggest this over other Chic-​Fil A’s in the area.

As good as you’ve come to expect from a Chick-​Fil-​A!!!

5 stars for best location of the worlds greatest fast food chain. I have been to Chick Fil A in literally 5 different states. Once my brother and I road tripped to North Carolina, ONLY eating at Chick Fil A on the way there. It was quite epic.
Of all the restaurants I have been to of this chain, this location BY FAR is the best one I have ever dined at. The kids working here (I know im not old, but these are all highschoolers) are very pleasant and helpful. Always smiling, always quick to get you what you need. The restaurant like other CFA’s is ALWAYS very clean and well maintained. During the weekends it tends to get packed but its a very family friendly environment and the service is always very quick. I have never had a complaint about cold food no matter how packed or busy it gets, or even if I am just there to pick up a free spicy chicken sandwich.
You know whats the absolute best feeling in the world? Ordering nuggets and having the employee ask you what dipping sauce you need, then going so far as to recommending one, which ends up being a new delicious sauce that you have never heard of. And you discover this new Chick Fil A sauce that is so good and weird looking, its like finding, taming, and riding a unicorn. Seriously, that sauce is so delicious they only had one name fitting for it… the best fast food restaurant ever.
I have been to so many different locations in Plano, but I will stand by this one. The worlds GREATEST Chick Fil A.