Bazzano’s Pizza

We order from this place regularly and there was an incident where the order was wrong so we sent the food back and asked for the correct order. They sent the food back and they got it wrong again. We asked for a refund and was yelled at by an employee. We were refused from speaking to the manager twice from two separate employees. We will never order from this place again

Pizza was lousy! Burnt and harder than a rock! My husband and I have been buying pizza from here for about 3 years. Lately they have been terrible. No paper down on box, pizza sticks to it. They always screw up the order. We always take-out.All done, already found another place for pizza.

Horrible from the start. Read the reviews, went anyway. Waitresses were lame. One grumbled «I don’t know anything about that» when asked about a coupon. Another made loud inappropriate comments to an elderly patron at another table.
Food was bad. Worst pizza I have ever eaten. Toppings and cheese slid off the crust. Calzone tasted like burnt dirt. Everyone in family had stomach pain that night.
More flies than customers the night we ate there.
Service: Bad
Food: Bad
Ambience: Bad
Flies: Eat for free

I love this pizza and I usually am not much of a pizza lover. I always get Hawaiian :). The crust is super doughy and the pizza isn’t really that greasy.

Just another mediocre pizza place in Plattsburgh.
I’ve always had great experiences with the staff here, but the product itself leaves much to be desired. It definitely does the trick if you’re in the mood for pizza, but it won’t be a mind blowing experience.
They have a parking lot which definitely helps their cause. They also have a decent sized dining area. You will also get less of the drunk crowd compared to Bono downtown. These are all pluses that work in their favor.
Product though? Eh… Does the job.

Okay. So.
when I lived in Plattsburgh I worked there. Let me just say people that aren’t from the area, that don’t know about it, are the ONLY ones that are rating it highly (note all the people from California and other far away states in these reviews rate it highly… exponentially lower ratings from locals).
Bad for several reasons:
Quality:
Cut corners in every single direction and place possible in the pizza process, including the cheese for the pizza which is now a cheaper cheese not a quality one.
Staff/​Owner:
Owner is infamously scrupulous with his workers. Also known for cutting corners (see «Quality»).
Hygiene/​Cleanliness:
Not clean in the kitchen, mess everywhere, don’t even have a dishwasher, so if someone’s feeling aggravated with their work (which workers who make no money usually are) their aptitude to do a great job scrubbing everything is not very high.
In summary:
Every time I come home I would love to hear that it’s closed because people finally stopped supporting them.
FOR GOOD PIZZA, look up and head to:
1) Pizza Palace (Tom Miller Road)
2) New York Pizza (down near the Mill i.e. Georgia Pacific) that does a fantastic job, is a guy from downstate who knows what he’s doing.
3) Pasquale’s (Peru, about 15 minute drive out)

It wasn’t the puddle of vegetable water in the center of the pan that was sogging our pizza.
It wasn’t the amount of flies annoyingly buzzing about the tables.
It was, however, waiting to use the restroom and witnessing an employee hurriedly exit with the toilet bowl water still swirling from the flush.
«Let’s go back to Bazzano’s anyway!» said no hygienic person ever.

So Bono’s is busy, and you have a hankering for pizza.
Bazzano’s is a wonderful and hometown friendly pizza place, with much better seating and delivery than Bonos.
It’s also much more peaceful and family friendly than Bono’s, which can get overrun with college kids (not that that’s a bad thing, but some people may want to avoid that.
They also have more eating options if you are hankering for more than a slice or a calzone. As well as some specials (drink and a slice, etc.) which is an incentive for me.
Another major plus is the staff. They are actually friendly and helpful (you’re not going to get that at Bonos), and they will wait on you… imagine that!
Even if you’re heading from DT, its not too far of a walk, and there is even an interesting if not sketchy pawn shop across the street to explore.

Staff isn’t always friendly and dine in service is lacking. I usually order delivery though which always arrives quickly and still hot. Pizza is good but not great. I have had better but I have also had a lot worse. They deliver late on weekends so that is another big plus. Salads are also always fresh and portion size is excellent!

They charge New York City prices for pizza that doesn’t come close to anything you’d expect for what you pay. The services is terrible. One night I ordered as pizza (in-​house) they started serving people who were behind me online within 30 minutes of when I ordered. I asked «when is my pizza going to be ready?» they said «you didn’t order as pizza». I re-​ordered and this happend again at least three times. I waited about two hours before I got a pizza. They compensated me for my wait with a free pizza, but still no one should have to go through that. The crust is to thick. (If you like thick crust than this might be for you) The crust also taste to flowery. The sauce is to sweet and doesn’t resemble anything I know to be pizza sauce. The cheese is cheese nothing special about it. The one good thing I can say about this pizzeria is that they serve cheese bread which is actually pretty good. Other than that if you know and love pizza I would avoid this place.

I go to Bazzanos probably 4 or 5 times a week for a slice of pizza. If I’m feeling daring, I’ll order something else off of their huge menu. Everything is good, but my favorite is the chicken wings (50 for $ 20! woo!), chicken wing pizza (with extra hot sauce), and the BBQ chicken pizza, though there are many other good things to choose from.
The staff is always friendly even though they always seem busy. The only thing that could make it better is a crosswalk across Catherine St so I don’t have to dodge traffic everytime I go there!