Friendly’s

The worst restaurant I’ve ever been to food is repulsive, waitress makes you Wait forever to order terrible manager and so dirty you would not want your mind thinking about how employees treat your food.
Terrible Terrible

This place sucks! The servers are rude, the food is bland and lukewarm, and and all of this for fine dining prices. $ 15 for a lukewarm burger, soggy fries and a watery milkshake? No thanks! I recently decided to give this place a try after 4 years when I had a bad experience here (sat for 20 minutes in a booth with no drink and no one attempting to wait on me) I ordered to go thinking that I would get my food faster than dining in… boy was I WRONG! I got to the restaurant to pick up my food and was told by not one, not two, not even three but FOUR different people that «someone» would be with me soon. Here’s a little Business 101 Friendly’s (and I use the term loosely) staff… NEVER KEEP SOMEONE WHO IS TRYING TO GIVE YOU MONEY WAITING. Waste of time and money and I will never go here again. If you want a great burger do Hobie’s or Five Guys if you have the the time, Applebee’s is close as well and is WAAAAAAAY better. Stay away from Friendly’s or as my friends and I call it Not so Friendly’s — where happiness goes to die.

We ate here a few years ago and it was crowded but the food was pretty decent. Recently went again. Interior looks like it has been upgraded but sadly the food & service have declined. Only about 10 customers at lunchtime. Waitstaff was pleasant but service was slow. Soup, hot sandwiches, & hot tea only lukewarm. Slow to get the check, never stopped to ask if the food was ok or if we needed anything else. We won’t be going there again. Not very friendly after all.

Go to a cheap place, you’ll get a cheap result. Plus you get to dine with all the white trash this town has to offer.
Avoid this place.

Friendly’s is my favorite restaurant. The Reece’s Pieces Sundae is a miracle of the modern world.

If it wasn’t for their ice cream business, I am sure they would have closed their doors long ago. Food isn’t great tasting, bathrooms are filthy. Their ice cream is good though :)

I visit Plattsburgh all the time and never thought of Friendly’s until I heard about their new menu items featuring a «bottomless shrimp» entrée. For 11.99 $ you can choose between all-​you-​can-​eat breaded or buffalo sauce style shrimp. You’re given about 10 pieces at first, served with fries and coleslaw and every other order has 5 shrimp. However, I was able to order 2 rounds pretty quickly and never felt judged. Our server was quick to check up on us, you can just tell them to keep it coming. They were delicious!
Ended my meal with a 3 scoop sundae composed of birthday cake flavored ice cream and vanilla pound cake bits with fudge, Absolutely decadent!
It’s a pretty sad looking restaurant and it was mostly empty on a Friday afternoon BUT I figured it’s worth mentioning that most Friendly’s locations will get a makeover by the end of 2016 according to a newsletter I got from the company .
This will be much needed as the tired décor is starting to reflect the clientele. They have free sundaes and discounts for seniors, so it’s no surprise there are a lot of elderly here. Don’t let that turn you off, it’s very family friendly and even if you’re just coming for ice cream (they have a huge menu with SO many options!!) or one of their simple super melt sandwiches, you’ll find something you like.
Other than aesthetics, 2 things I dislike about this place: the tap water is disgusting– I heard other patrons complaining too. And I was not informed of the deal of the day. They have a new «Fiver» menu, a 5 $ item every day of the week that’s printed on a separate menu insert and we were never presented such promotion. Only on my way out, I saw the insert laying around.
I am curious to try more from their menu. Btw you get 25% off your bill for signing up to their BFF club online and every week or so you get new coupons by email.
Free wifi is a plus.

This place is filthy! The place needs a good sudsy all the way around. They were also out of Reece’s Pieces for the RP Sundae…

I am not impressed. The table was dirty. The food was o.k. The waitress put the water glass in front of me and then realized the glass was chipped on one side so she took it back and gave me a plastic one. The waitress was nice. The food is expensive for what it is. I visited this restaurant with my husband a few years back and was brought a glass with black fuzz all around the rim and I sent it back and then they brought me the same glass. I didn’t eat and we left. This place is o.k. but I wouldn’t go out of my way to eat here.

My only complaint is that I can no longer get a Friend-​Z with my meal. It used to be you could, but for an an extra fee. Now you can’t at all.
This is probably a corporate thing, but please bring this back!
Chicken strips are always a win. They’re very accommodating to picky eaters as well.
Birthday cake Friend-​Zs are the best.
Staff is always very pleasant.

I haven’t been to friendlys in a while. I’m not to enthused with the menu change, selection stinks. 9 for a patty melt? I can go down the road and get a great burger for ½ the price!
I used to like their menu, very disappointing now…

Service was slow. The restaurant area was filthy. The bathrooms were dirty and the food was not as good as other friendly locations I have been to. I came here for a nostalgic experience and I left extremely sad. I know it’s a just a Friendly’s but I expected at least for the food to be good.

We’ve been here over an hour and all we have is our drinks. Terrible service, no organization. They aren’t even writing the table numbers on the checks all on one big check! Unbelievable! Is this their 1^st day? Run away don’t come in here!!!

We just stopped for ice cream, which was very delicious, so yeey!