Wendy’s

I’ve been going for years to this Wendy’s and I have to tell you that I really like the food here. I agree about the cold fries, so I always ask for hot fresh fries. The only employee I ever had trouble with is an older lady who has worked for the company almost 20 years! Yes, she always acts like you’re annoying her, but that’s about it. If you have a complaint, they always fix it. Customer service is bad, but food is pretty good.

This wendy’s is one of the worst i have ever visited. every time we ask for sauce with our meal they roll their eyes! how hard is it to reach over and give us sauce? I would love to talk to these employees and the manager there because apparently these employees never learned manners. If you don’t like people get out of the fast food business. terrible. next time they roll their eyes I will open my sauce and throw it in their faces. IDIOTS

Crappy and disgusting.
Food is always cold, tables are always dirty. Workers are lazy and just care about taking selfies with their cell phones.

I see that other reviewers have not had a great experience at this location, but this is my go to stop for an inexpensive snack or a quick dinner while either coming from on going to Montréal. The line moves quickly and the employees are friendly and my food has always been on par with other Wendy’s locations.
I would like to point out a pro tip that I learned about during my most recent visit to this location, which is that they accept most competitors coupons for BOGO, buy X, get a free Y, and similar other deals. As long as they can match up what the competitor’s deal is with something on their menu, you’re in. Wendy’s has all but killed their dollar menu (most everything is now $ 1.29 and up), so taking advantage of a BOGO sandwich or free fries is a great way to get these prices back into deal zone territory.
Oh yes, and fellow mayonnaise maligners, be aware that Wendy’s loves to slosh that awful tangy goo on many of their sandwiches, so make sure you order yours uncontaminated.

This place is disgusting. Overall the whole building just looks nasty, so do the employees. Nobody cares here. Not worth the time when there are a couple other burger places down the street.

We found rotten apple in a kid’s meal. Went to tell the employee. Got no response except a blank stare back at us. Not even an apology. The other package of apple slices taste funny.

This place is notorious for treating their employees like garbage. Nothing is a bigger turn off in a business than seeing the management treat their help so poorly.
Don’t reprimand employees for minor mistakes loudly infront of customers and coworkers. Do it in private in a calm constructive manner. Morale here is low. They’re always hiring because people are constantly quitting.
As far as the building itself goes. How you choose to maintain appearances says a lot. Broken tiles and trim pieces held on with duct tape says you don’t care.
Food is ok. Meat is often dried out and old. Fries not always fresh. Times are always slow it seems. They also run out of things a lot.
Update: it has also been brought to public attention recently that a woman with a service dog was refused service here and told to leave. Yes, that is against the law. And the franchise owner, who lives in Connecticut and was not there at the time, says he is sure that is not how it happened. How can he say that if he was hundreds of miles away?

No matter what I order, or when — I always seem to get cold fries! I try to not order them but on occasion I’ll sneak one of the kids and yuck! I hear all sandwiches are made fresh but they too are at best, room temperature.
It’s still better than McDonalds but they really need to step up they’re game if they’re going to be 1 of the 2 late night fast food joints around. Especially with five guys across the street now.

Just off I-​87 in Plattsburgh, NY, this Wendy’s has an added bonus — a large, flat screen TV in the middle of the dining area! Stopping for a quick lunch of Wendy’s gluten free chili, I was able to enjoy a few minutes of the 2012 US Open Golf Championship.
The restroom is clean, but there is only one toilet, so you have to be patient and wait, especially during the lunch rush.