Hudson Management Company

You know, I have had my problems with some of the Hudson Management team, but I just wanted them to know that Brent is doing a great job. I hope they try and keep him on the Alameda location as long as possible. I would have given them 4 stars, but the first woman that managed us was so horrible that I just can’t do it. Brent good.

I’ve been a member of a few HOAs and always enjoyed positive customer service experiences with the point of contact. With Hudson, I’ve found our HOA’s point of contact to be informative but not helpful or timely. His focus has appeared to limit his time on any question or issue. I can expect the shortest answer (almost always includes curtness). At the end of the conversation, the consistent feeling communicated is: I’ve wasted his time, I could handled the issue (including termites being discovered after closing/​before moving in), and that if I want a certain item it will require Herculean effort on my part to complete it. I would happily pay the nearly $ 300 a month for HOA fees if I felt they were on my team. Sadly, they are not. I don’t even think they realize we’re their customer and they should behave in that fashion.

We hired Hudson to manage our HOA and two buildings about 4 years ago. Part of their promise to us 4 years ago was to help us with contractors and to manage our maintenance issues. We had reserved for $ 160,000.00 per building for roof replacement. The roof came in at a whopping $ 300,000.00. We received no assistance or information from Hudson as to why our entire reserve fund was wiped out accept to lay the blame on the past boards who represent many years of differing boards. Our monthly HOA fees have almost doubled in the four years Hudson Management has managed our HOA. Recently in spite of warnings that it was against the house rules a large commercial truck was allowed by Hudson Staff to park in the back lot where private spaces are available for rent. The truck totaled our automatic gate and a new one will have to be fabricated at a cost of I assume over $ 10,000.00

I’ve been dealing with my father’s townhouse in Concord due to some rotten wood on the awning of the entrance of the house. The roofing tiles are now exposed! Three months ago they said they would go around and evaluate the townhouses and then get a bid. Haven’t heard anything since then. We’re going into the 4^th month. Have written multiple emails and have not received a response. Poor customer service!

Horrible «management» company! Steer well clear of Hudson «Management». Awful, incompetent and completely destroys any sense of community Homeowners ever dreamed of building. As others have noted, Hudson Management is only great at extracting as much money as possible, and under any guise, from the HOA via the Hudson-​picked and typically malleable and easily manipulated clique of homeowners they ingratiate themselves with. They collude to keep those homeowners on the Association Board in return for these perpetual Board members keeping them on as the Association Manager of choice. That’s the only way Hudson Management has managed to stay in business this long.
By the time Hudson Management is done with your HomeOwner’s Association, it’ll be such a miserable place to live. Hudson «Management» destroys any community that makes the mistake of hiring them. And they’ve perfected the art of sinking their claws in so deep — usually courtesy of the stooges they keep on the HOA board via their rigged «elections» — and making it almost impossible to get rid of them.

A disaster in customer service, totally ignorant of rules and regulations and experts at washing their hands at every turn, while they ask for more money from you.
I live in Round Hill Estates North, Alamo, and need to build a large deck adjacent to my pool. The house is on a hill. I called Hudson, they said «bring some plans, show deck structure, I need 7 copies… meeting is in a month»… no CC&Rs, no guidelines whatsoever.
My architect provided some conceptual drawings, application was declined, that’s when we found out about the CC&Rs, and the board meeting happens every TWO months… I started communicating directly with the design consultants, needed to organize a couple of meeting in my house, directly contacting the HOA members.
At one point, Bob Lewis calls me asking for a check of $ 2,000, on top of the $ 1,000 I had already paid, because «the consultants needed more time to review».
I managed to do all the design reviews, basically needed to micro manage the communication between my design team and the HOA design team. Hudson erased themselves from the picture… and then they gave me a conditional approval, with conditions that had been fulfilled during the design sessions between both my team and the HOA’s…
I LOST THREE MONTHS DUE TO HUDSON’S MISMANAGEMENT. THE COUNTY APPROVAL WAS ISSUED IN THREE HOURS.
Not only they misguide, they lie constantly, and when you ask a question, they say «that’s not my decision». The don’t add value, they SUBTRACT value from every single interaction, making communication confusing, they contradict with the instructions from HOA members, and ask for money… that, they do well.
I will request my HOA to fire such dysfunctional and corrupt organization.

Hudson perpetrates and promotes ILLEGAL harassment of its residents in violation of Federal Law. The US Dept. of Housing and Urban Development prohibit housing discrimination based on family status (and other statuses as well). Hudson aids residents who do not welcome families and lodge FALSE complaints against families. Hudson does not investigate these but actually aids these few residents in harassing families. I was cited the CC&Rs by a Hudson employee – and the CC&Rs were FALSE! She thought she could lie and intimidate me thinking I wouldn’t look up the actual code! I’ve written letters, sent emails, explaining this harassment but it not only continues but escalates. Everything the other reviewers have written is true. Hudson allies with a few residents and helps only them. They do not follow real estate law nor do they employ honest staff– they keep employees on staff who knowingly lie to residents about their real estate rights. I’ve sought legal protection from this harassment.
Those who are unable to do so can easily go to the US HUD website for assistance with housing complaints:
Stay away from this disreputable company!

I have only had two months of experience with HMC, so I will not comment on the entire range of services they provide. However, I felt I should share some feedback about one specific issue. HMC is not good at mediating issues among residents. We have a wonderful community in our building, but one or two anonymous residents have written honestly baseless, false, or inaccurate complaints. Nevertheless, HMC requires all complaints to be formally addressed and the paperwork to be processed. I don’t think anonymous complaints, especially when no research or proof is provided, should be permitted. It allows toxic harassment to play out on multiple residents of good will. It will drive away the good neighbors and retain the wrong community. I am going to read around on Unilocal to see if there are other options for our building.

It’s disheartening to see that the only reviews showing are the most negative ones, while twice as many positive ones have been filtered. It’s worth scrolling down to the bottom of the page to find them.
I’ve been in my HOA for 12 years. We had a different management company at the beginning and had a terrible time with them. After about 4 years or so, we found Hudson. I was on the board at the time and active in going to meetings afterward so I saw first hand there were ups and downs and inconsistencies until Bob Lewis took over as our Hudson rep.
He’s done a fine job and helped keep things on an even keel.
I must point out to one of the reviewers here that the HOA BOARD gives directions to the management company, which advises and carries out the board’s wishes. If your monthly assessment is $ 500, that’s not Hudson’s fault.
If you don’t like how the board is doing things, get active. Go to meetings. Speak up. And run for the board yourself to get your voice heard. Talk to neighbors so maybe a few of you can run together and try to change things.
Hudson doesn’t deserve the blame for things the HOA decides to do.
We’ve been given good advice and perspective about what’s done in other HOAs in the area so we can avoid doing things that would be wrong for our homeowners.
As a rule, I hate homeowner association-​controlled communities but when you inherit a house, what can you do? I’ll never willingly buy into an HOA again though. I like communities where people can have houses that don’t all look alike, where you can put up the siding you like, where you don’t get nasty letters for painting your door the wrong color or not asking before you replace a garage door.
But a management company has nothing to do with deciding any of that — it’s all the board members and homeowners.

Easily the worst HOA I have ever been in. They charge you arm and a leg (more than $ 500!) per month for an extremely poor service and lack of amenities. I have had water come in my garage from outside and I have been calling and trying to get it fixed but their staff just keeps delaying. Take my word for it — STAY AWAY FROM THIS HOA even if your life depended on it. I am living in a property managed by them and I just wish I had known before I bought it. I would never have bought it then.