1-877-DUMP-PRO

Concord: Lewis/​Andre team is the best! Totally professional and very respectful. Not only did they haul away a huge amount of debris from my garage, they ‘struggled’ to remove an entertainment center from one of the upstairs rooms in the house! It was a difficult task, but they didn’t give up! I totally appreciate the excellent work of the Lewis /​Andre team! They were great!

I just had the most amazing customer service from this company. They met me at my old house and helped me get rid of the last of the stuff I could not get to. They brought a few things to my new home and took some garbage from here. I had to short sale my house so what could have been an emotional day, was actually very pleasant and it is a HUGE relief. I can not express how nice these people were. Polite, helpful, professional and reasonable for what they did. It just such a rarity these days to have people who want to go above and beyond. They even dug up a plant I wanted to bring to my house. I could not wait to take the time to let others know about them. I called and hung up and the owner called me back-​I am SO glad he did. Thank you so much! I will call again if I need you :)

I requested for pick it and haul away tons of junk. My window was from 10 – 12. I didn’t hear anything so I called at 12:30pm, and the hauler explained they were running late and wouldn’t come till later. He did apologize for no call. Once they did come they did a terrific job. However they couldn’t fit it all in there trailer. The trailer is really large, but I had a lot to haul away. So, he agreed to come back the next day at 2pm. By 3pm no show or call. I had to call them to make sure they were coming back for the rest. They said yes, at 4 – 4:30. They finally showed up at 7:30pm and didn’t finish till 9pm.
Bottom line:
Nice Guys
Great workers
lack of communication
Not punctual
Price is average, not cheap if you full the whole trailer as I did twice…

Michael and the team are really great. They hauled away a huge amount of debris from my house and it was very difficult, but they pushed through. Furthermore, they stayed beyond dark to finish the job they committed to, and honored the quote.
I’ve had 60 workers on my yard in 6 months and most won’t be getting any more of my money. This team will. Great guys and hard workers.

AVOID, DO NOT DO BUSINESS WITH THIS COMPANY! They charged me an extra $ 250 without warning or any sort of documentation for ‘overfilling’ the dumpster. This after I had received approval from the driver who picked up the trailer and even helped him inflate the flat tire in my driveway (note it is not a ‘dumpster’, it is a barely road-​legal trailer with doors that take serious effort to close properly). I provided photos and requested the charges be reversed, they said they’d provide proof of the overweight load and get back to me (no way I put 9 tons in that POS trailer, as they claimed). 2 weeks later, multiple phone-​calls and emails, no proof and no refund. I called my credit card company, contested the charge, they investigated, agreed and refunded me for the overcharge (not the original fee, which I paid and never contested).
THEN, a few weeks go by, and I note on my credit card bill ANOTHER CHARGE! This time for $ 375! Whoa. Called my credit card company, and this time the Better Business Bureau, and per their advice I’ve opened a police inquiry for credit card fraud.
Seriously, bad idea guys.

Dump Pro made moving so much easier and affordable. Trying to downsize forced us to get rid of lots of extras. Michael was a delight to work with and a no hassle process that really helped us through the stress of moving, etc. thanks Mike!!!

1877DumpPro does some shady business. I was a customer of theirs for 1 hour. I made a reservation for them to drop of a debris bin to my rental property. An hour later I called back to cancelled their service, found a company with a cheaper quote. Therefore I called back and talk to Michael and told him to cancel the service.
Now several months later I disputed a charge against 1877 Dump Pro, because I received a charge for their service in the amount of $ 425. I was shock. I did not even hire them for their service cause why I called back and cancel. I even got the letter from 1877 Dump Pro from executive director Michael saying he drop of a debris bin, and it got filled up and they hauled it away with debris in it. I am frustrated how can that be, cause I hired a different company to removed the debris and I was there to watch them take it away. Yet Michael said he has a debris bin filled, he said hogwash that I wanted to commit fraud. R u kidding me ?! I don’t need to fraud your business, if I know I used u, and you did pick up my debris I would be happy to pay it. But you did not, cause I cancelled your service, and you rushed me off the phone saying it will be done. The letter that was sent to me from my credit card company that Michael submitted to them was very insulting to me, saying that I am a liar.
I have never been in this situation with any business, this is totally shady business, and I want to let people know that there are better more honest debris removal companies you can use. I would tell others to stay away from 1877 Dump Pro.
ps. if I can I would love to give this shady business 0 star … but Unilocal isn’t allowed me to … So you do have the 1 star !!!

A couple of companies came by and quoted based on the house and what they thought they could charge, and when I said no they just kept lowering their price literally as I walked back inside.
This company came out the next day at agreed time and did the job for a lower price than anyone else quoted down to. They were super efficient and courteous. Would use them again.

You cannot believe how easy it was to have our yard cleared of junk and debris! These guys were better than fantastic. They came on time, and scurried around our entire yard, picking up and cleaning the areas where they removed unwanted «stuff». They piled it all into their nice big trailer… then off they went. Our yard looks super now, and all we had to do was tell them what to do. They were courteous and friendly to boot!
I had previously looked around to rent a dumpster, but after finding the Dump Pro, I don’t think I’ll ever get a regular dumpster again. I understand that if you want, they will leave a trailer at your property for you to fill on your own… and then come to pick it up when you’re done, but the way we did it today was so much better for us. THANK YOU, Michael, for the best Saturday morning in a long time! :-)

When the annual free City of Oakland hauling doesn’t cut it, I call Dump Pro. I often don’t have the time, tools, or wherewithal to bring everything to the curb and package it just the way the city likes it. If I don’t have the wherewithal for that, you can imagine how much wherewithal I have left for bringing stuff to the waste transfer station myself. (Hint: none) The Dump Pro prices are so reasonable that it’s worth my time and money not to do it myself.
Michael is professional, attentive, and kind. He responds to phone calls and e-​mails quickly. He doesn’t mind when I say I have no idea how much trash I need hauled away. Seriously, ⁵⁄₆ of a load may as well be 155 cubic cats to me. When I first started using his services, he came to do an estimate. However, after that, he just came over with his crew, took the trash, and gave me the price. He kept good records of how much of a load I produced in the past, so he was able to give me a price and time range. Also, the prices are listed on the website so there’s no sneakiness.
Not only did his crew take everything away, they were able to extricate some large pieces that I couldn’t pull out myself. Michael’s sharp eyes even found some junk that I had forgotten to ask him to take, which was a relief. (It’s that feeling you have when you find that extra sock on the way back from the washing machine and you have time to throw it in instead of having to save it for the next wash – BUT BETTER.) When Michael’s crew was finished, they swept everything up and left it clean!
Michael is like a backwards Santa Claus that takes everything bad away. That, in some ways, is better than getting a Christmas present because, seriously, do you really need any more crap sitting around your house? No, you don’t. Call him and enjoy Backwards Christmas year round!
I’m really enamored with his ability to fit that truck into our driveway. He should get an extra star just for that.