iPro Service

My iPhone SE dropped, because I am stupid. I am lucky enough to have found Jurgen at iPro Service, and not only did he replace my iPhone SE screen the same day but it was brand new! Much cheaper than Apple, and I felt respected and cared about.
I will be recommending iPro to my friends and family. Good experience.

My phone went swimming Friday. Full submersion in a toilet bowl. Ish happens. 45 minutes and some bunny hangs, and the iPhone Gods (iPro Service) fixed it! Yay for good friends && their office/​house pets!

Awesomeness customer service and support. Fast and top quality. I highly recommend using them. Go team!

Jürgen helped me in literally hours! The front screen on my phone cracked, literally in a matter of hours my phone was fixed, screen replaced, paid 140 bucks, and BAM. Good as new I would FOR SURE suggest this route if anything is wrong with your iPhone. Quick, convenient, inexpensive,

I have used iPro’s services just before making a trip to India this fall. I found them to very professional, reliable & responsive in a timely manner. I highly recommend them for anyone looking to buy iphones or repair them. These guys know what they’re doing & have really good work ethic. Two thumbs up!

SCAM ALERT! iPro Services charged me $ 99 to unlock my phone, promising it would take 2 – 3 weeks. This is seven months ago, and my phone is not unlocked. They haven’t once proactively contacted me with an update, and when I last checked they told me my file is closed. When I told them I would give them bad reviews for their fraudulent behavior, they threatened to sue me.

I have a white iPhone 6 that I cracked and repaired once before I moved away to college from California and then a second time shortly I moved into my dorms. The first time I got my phone repaired was at a mall kiosk so when I cracked it the second time a mall kiosk was the first thing I thought of. I went to Washington Square Mall and found one who quoted me $ 110, but the place had bad reviews and so I proceeded to look for more places and found this one.
Unfortunately I wasn’t able to catch the name of the gentleman that fixed my phone for me, but he repaired my screen for $ 129 and even somewhat fixed the bend that it slightly had from falling on impact along with my cracked screen. The quote is rather pricey for any «broke college student,» but it was better than a cheaper price, bad service, and bad product quality. This place uses real Apple products and the guy is very knowledgable about the repairs. He also told me that the place I went to before did a horrible job of repairing my phone since there were missing screws around the screen and the screen color was an off-​white versus a clear glass screen that he had replaced it with. When I checked my phone after repair, there was a small dust-​like particle near my front camera that couldn’t be seen when you open the camera, but it was clearly there when you look. I took it back to the guy and he fixed it/​cleaned it without any hassle.
I highly recommend using this service for iPhone repairs :)

JP unlocked my phone for me, and when I ran into a problem, he was excellent with customer service, emails and invitation to come to the office to make sure my problem was solved. I highly recommend this business.

Note: I am not usually one to complain. This is the first negative review I have EVER written, but I feel obligated to warn others. No one deserves to go through such a terrible, stressful, frustrating AND expensive ordeal. Seriously.
I am considering complaining to the better business bureau. I took my iPhone, with a cracked screen in, because of the great Unilocal reviews, and proximity to my work. He said he would have it ready, in an hour. Since I had to go back to work (only 2 blocks away, literally) I gave him my card, with my contact info and he said he would call me shortly to tell me it was ready.
2 hours latter, i hadn’t heard anything so I stopped by on my lunch break. He said the frame was bent and required more work than anticipated and explained that the power button was damaged and out of place, disturbing the placement of screen, so it would also need to be replaced (another $ 50). I was frustrated but REALLY needed my phone working ASAP so I agreed to the charge, if I could pick it up that day.
When I returned 5 hours later, at the time I was promised my working phone, he was gone and the door locked. No call. No note. No explanation. I called him, honestly 20 times, over the next several DAYS! Not hours, days. Not once did I get any response whatsoever. I stopped by several times at the building he has his cubicle in, and explained I was becoming seriously concerned. This phone contains mountains of personal info plus I was leaving the state on business and really needed it!
There was no explanation, the receptionist said she was shocked, but admitted he had not come in, as he usually does, in days.
At this point i was worried the guy was injured or sick or something had caused him to be unable to contact me.
NOPE! He just doesn’t care. At all. When I came in yet again — this is 5 and a half days after i was quoted an hour, he acted like nothing happened and held my phone hostage for $ 170. I was infuriated but needed to catch my plane in a couple hours, so I felt trapped and paid it.
As if that wasn’t bad enough… Flash forward a few months and the screen is popping right out of the frame. I have had it in a case, and have not dropped or damaged it. When I asked him, no begged him, to do the right thing and fix it. After the insane amount I paid him just a few months prior and all I went through — he basically just told me that I must of caused the problem, he has no responsibility, and I need to buy a new phone.

Love them. Kept in touch with me all day and was super accommodating with my ever changing schedule. Professional and doesn’t hurt that he’s super cute too!

I had my iPhone 5c for a little over 2 years and nothing was wrong but a couple scratches here and there, unfortunately within the hour I took off my case my phone landed flat on its screen and cracked everywhere to the point that glass was falling out. I found iPro on Unilocal and they replaced the whole front of my phone for a flat rate of $ 99 the best part was he did it in literally five minutes! Defiantly recommend them for your repair services!

I highly recommend using this service for all your Iphone unlocking needs. I placed my order on May 6 to unlock an Iphone 6 on the AT&T network and the unlock was completed on May 10. Initially on May 7, they contacted me to request for my complete cell phone number and the last 4 of my SSN on the AT&T contract. I was hesitant and did not provide the SSN# but Ipro Service was still able to unlock without it. I was expecting a delay but impressive that they unlocked it so quickly. I would use them again for future unlocks.
They were very responsive and kept me updated all the time. I heard about them on Cydia for their unlocking services and I attest to their ability to get it done in a very timely manner. The $ 59 cost was well worth since it was much less than paying AT&T a higher amount to get the Iphone 6 out of contract.

Great service! They were so accommodating and helpful, not to mention absolute pros at what they do, it truly made my day. I will be turning to them for all of my phone repair needs, no question!

this place is a SCAM — Got my screen fixed here. I thought it would have been quick and ended up taking 45 minutes — he was about 20 minutes late — better than buying a new phone. About a month and a half in with my new screen it started acting up. I booked another appointment (well within the 90 day warranty) to have him look at it. He was late again by 20 minutes. Another 30 minutes go by and he is trying to convince me that my phone had been taken apart and tampered with (think spy) so he cannot hold up the warranty but he could fix it super quick for another 100 $.
me «well is there a bug in my phone?» … him «that’s what I’m asking you»
I’ll totally get it fixed again… just somewhere else
no regard for time, money or his own warranty

Only took 5 minutes to fix my screen and now the phone Is like brand new because he replaced the camera and everything.

Excellent service! J. P was great and super accommodating. This was my second visit to ipro and I know they’ll be my «go to» when my phone needs maintenance. Thank you for fixing my screen!

I took my boyfriend’s iphone in for repair for him while he was at work. It had 5 lines going down the screen and couldn’t swipe to the right, thus you couldn’t type anything on it. We had watched a few youtube videos on how to fix it yourself, but we didn’t have the tools to do so, so I brought it in.
FYI anyone looking for this place: The ‘repair shop’ is in an office building and you have to set up by appointment in advance.
Texting for the problem and setting up the appointment was very fast; however, the man who runs this shop was 20 minutes late for the appointment, and I was quoted $ 10 less than I was charged for a new screen when I didn’t expect that it would require this much service b/​c all the videos online just said the contacts had to be cleaned out and then the screen put back, good as new.
While this shop IS in the pearl, and I know that owning an iPhone comes with a position of social status in the tech world, I don’t want to go into a business somewhere and be judged for not having one, or that exudes eliteness for its services. As I was asking the man questions about why this happened, he said it was because of the case being heavy and not rubber sided ones, and he points at MY phone (an HTC with a rubber sided case) and says a case doesn’t have to be «cheap looking» like that. Then I questioned why it wasn’t a simple cleaning out the contacts fix like the videos online described, and he said it was damaged and needed replacement and I could go to a «ghetto repair shop» and they would probably just put it back together using old parts, but it needed a new screen from what he saw of it b/​c something was damaged. I’m not sure if it was or wasn’t fixable, but the initial fee for diagnosing the phone was already around $ 50 so I wasn’t just going to bring it somewhere else at this point.
Bottom line: It got fixed, within an hour despite the man being 20 minutes late, for a fee that was higher than I expected, but the phone DOES work now with a beautiful new screen. Two stars because of the service and the judgements!

I love this place! They always do a great job repairing my failures! I dropped my phone face down in on the side walk, this thing was shattered beyond believe, I took it in expecting them to tell me to call insurance because it was a goner! But they fixed my iPhone screen, cheaper then it would have costed me to use my insurance! For this I am grateful! Thank you again!

Love this place! Quick service and repaired the button on my phone. Not only did Jürgen fix the problem, but he made my phone look better than it did to begin with!

My iPhone works perfectly and it took him 30 minutes from the time I walked in the door! For $ 100 you can’t ask for more.
This is the best iPhone repair shop around. I searched Unilocal and talk to the other ones, they seem like nice people-​but this is a legitimate business that does all the work according to Apple specs. When they are done fixing your screen Apple will not even know that they have done it.

Jurgen is very keen&efficient with what he does, he knows all the iPhones like the back of his hand and really has customer’s best interest in mind. He has been there for me few times just at a convenience of a phone call and appointments made within a day! Very reliable and respectable! :)

These guys were great fixing my cracked iPhone 5 screen. It seems like the replacement works better than the original. Price was also very reasonable. I’ll be back if I need any phone repair!

Depending on the type of unlock you need, the service might not be the most timely, but in our experience they do a solid of communicating and ultimately getting the job done.

Went and had a new screen and battery put in. Very nice, professional, and fast.
My phones repairs were done in about an hour. Reasonably priced and cheaper than having apple fix it. I would recommend them to anyone who has a broken iphone :))