Janelle James Boutique

Wow! Service was great! Really helpful employees, found the perfect dress and it was on sale! Great prices for quality items!

I was really excited to finally visit this boutique, unfortunately the customer service was not on par which resulted in no sale. She was not inviting at all. I was ready to buy several dresses and was looking forward to trying some on, but she never once asked if I needed and room or acknowledged me. I had two dresses that I wanted to try on and as soon as I walked up to the counter she greeted two new customers that walked in, that was it. I put them back and walked out.
The dresses are adorable don’t get me wrong. I just frown upon bad customer service.

We’ve never gone wrong shopping for dresses here. Special occasions or everyday casual dresses, we always find something at reasonable prices.
I appreciate the spacious floor and room between displays. The clothing isn’t crammed into tight spaces but hung so it’s easy to find sizes and styles.
The service is always on point and friendly. Even when they’re busy, they remain calm, focused and friendly. They make multi-​tasking look easy.
Also, there’s ample seating for the person not trying on dresses. The dressing rooms have plenty of space, too. If you do strike out, which is unlikely, Francesca’s is just across the way, but that’s a much more crowded shopping experience with a good place to stand if you’re waiting for someone in the dressing room.

BACKGROUND — Ladies, I think you can relate to this feeling when your friends ask you where you got a certain item that you are wearing from and you reply with «oh, this really cute boutique around my place, down the street!» — Ahh the exclusivity! Ahh the envy that ensues from the friends who discover it was an AFFORDABLE boutique as well…
PROS — Clothing here is affordable (think Nordstrom BP prices) and they always have a sale rack with extra percentage off on some days (you just gotta follow them on Facebook to know ahead of time).
Personally, I bought a velvet snake-​print silk dress that was under $ 40 that I can wear to the office with tights or a night out with my girls. It came with a bright orange waist belt that I thought added a nice touch. It was of good quality and comfortable to wear.
CONS — This is the type of boutique where whatever you touch, pick up or even merely LOOK at, a salesperson ALWAYS has to loudly comment. «Wow, that gold belt would go so well with your current outfit.» «Those earrings would look fantastic on you.» «That dress will match your beautiful skin tone.» «That piece you just looked at would go GREAT with these shirts, let me go get them for you.» Dude, chill. (Or should I say dudettes?) I shouldn’t feel like I’m looking at cars on 82^nd. I’m the type of shopper who will come ask you for assistance when I need it. I need my space to paw through the racks and hate to be constantly in the spotlight due to your cheerful but overly annoying comments across the store. Oh, and I see your 40% off sign outside the store before I walk in, inside the store after I walk in and also on the very rack that is being discounted (that I’m currently browsing in)…taking turns to tell me multiple times that it is indeed 40% off makes the both of us look slow and retarded.
POINTERS — I only shop here when I see the owner working through the window (an older lady with short hair and glasses) because she is the only one who respects my space. The young girls they hire should take a hint.

My favorite store at Bridgeport…
If you either need a dress for a special event, or just some cute clothes for the season, Janelle James is definitely the place to go! Staff is very friendly and helpful in finding outfits, and they also give tips for accessorizing!
Good balance of trendy and classic pieces, and everything is affordable!
Just opened a store at Pioneer Place, too, and they have the same stuff in both stores, so that you don’t have to worry about missing out on anything. They use social media to let their customers know whats coming in, as well.