McFarlane’s Bark

Worst customer service ever. One week they are nice and pleasant, the next they are short and bi-​polar. Employees are also VERY slow! I know… I know… It gets busy and blah… blah…blah, but these people are slow and rude. If it weren’t for the company I work for, I wouldn’t use these people at all. I dread going to dump here every week… Will never EVER recommend. So many other better options! Blah…

This is a family run business with a few locations. Their products are excellent and you can either have it delivered or pick it up yourself. They also take yard debris in, for a price. Yes, it is a smelly, dirty place if you go in, but what do you expect? I have always had great customer service there, so I am surprised at the other review with poor customer service. That reviewer should have asked for one of the family members as they seem to take great pride in the business.

Do not use McFarland Bark if you want to deal with a reputable company. I called for bark delivery. and I was told I was the only delivery scheduled for that day at the time I ordered the bark. When I was called with my delivery time at 8:25am, the day of the supposed delivery, I was told between 1−3pm. That was not the case. When I called after 3pm to see when my delivery would arrive, I was told another half hour or so. BTW: I live 10 minutes away from McFarland Bark. Unacceptable when a person is spending hundreds of dollars, had a work crew waiting for the delivery and to top it off, rude customer service. I was appalled.

McFarlane is a commercial yard debris recycler, composter, soil and mulch supplier. My landscaper knew them so we went to get a yard or two dumped in the truck. They change locations based on the most cost effective land they can find. Oregon and Washington.
Yes big purchases will stress your truck suspension. Most pickup beds are 1-​sub2 cubic yards, depending on weight. They accept yard debris for a price with a $ 10 minimum by volume or weight, then compost it and sell it. So landscapers love them, drop off and pick up. Saves petrol.
Not consumer customer service oriented — pull over here and we’ll dump in your truck. Drive here, not there, dump here. If you are looking for the yard debris and compost equivalent of Nordstroms, forget it. Go to Portland Nursery, whom I love and recommend! Real world. Haven’t used their delivery.
Industrial bark, compost, soil supplier known for excellent prices for one cubic yard on up.

Do you know what a 30 foot high mound of dirt mixed with shit smells like? Well nether did I, until I visited McFarlane’s on Memorial Day for a yard of 3 way mix. Now I can tell you that it is thoroughly unpleasant.
This is not the kind of consumer experience where I particularly care about service, and frankly, neither do they. After all, these guys shovel shit, dirt, and bark. If you want any of those things in mass quantity, you’re in luck. If not, just ignore the smell and keep on truckin’.