This place can be really hit and miss. I’ve been in about 3 times this year and the first two were quite good, but the final one was very different. Both of the first two times I went in for some inexpensive kids shoes. Given that kids outgrow the shoes or destroy them through rough play, I dont see why people buy multi-hundred dollar shoes every 5 months. These two times were quite successfully concluded and I bought a total of 4 or 5 pairs. The last time I went in just recently, I felt like I was prying the employee away from whatever she was hoping to do, maybe play on her phone. PUTITDOWNANDDOYOURJOB! sheesh.