Public Storage

Helpful, Accommodating, Affordable, Easy, Clean, CONVENIENT, plenty of dollies and a courteous and great staff. Thanks Randi and everyone else for taking care of my stuff for the last few months!

Great location, good managers, clean facilities.

Came to clear out my unit, didn’t have gate code so needed to get it from the manager, however the manager was no where to be found, front office was locked and no sign posted of when they would be back. After waiting 40 minutes she shows up. I get the code, go in, and clear out my unit. Head back to the office to return my lock and end my unit lease and what do you know, manger is gone again… Door locked to the office, no sign saying when she’ll be back… Waited a half hour and finally just put my lock through the mail slot and left.
If your going to have posted office hours, A. Actually be there during your office hours or B. Leave a sign saying when you’ll be back.

As many have noted, Randi and the other staffers are terrific – really nice people who aim to be helpful. We came to rent a very small unit, and ended with a much larger unit for the same price. (It has a non-​standard configuration, but still holds much more than the unit we expected.) Prices are lower than many other places in the area.
One star off for the other thing that many have noted – that there are only a few carts available, and that you need to find the office staff in order to get a cart. And in our seven visits so far, staff has been out of the office three times. It’s important to call ahead to make sure there will be someone to lend you a cart when you arrive. For renters with an interior unit who don’t have their own truck and moving cart, a cart is absolutely essential to move anything larger than fits in one’s arms. I have to wonder if the staff and the company know how inconvenient it is not to be able to get a cart, either because they’re all in use or because staff is out showing a unit or cleaning an area. When you can’t get a cart, your trip is wasted.

We have rented here several times, and each time, it is convenient and easy, while at the same time being professional, clean and safe. Randi is always so helpful and so nice to us and we are always genuinely happy to see her. This time, we also met Christopher, who was also a super person. This place is just awesome in every way and we recommend them!

They provided a storage unit which was great; however, they only have two dollys for the entire facility and they managed to lose them while there. I had my unit down an elevator and down two hallways. This made moving anything in virtually impossible. When I asked the attendant for help finding an alternative she told me I could call other locations but made no effort to help.

Alyssa and Randi made our day! Not only did they get us set up with exactly what we needed to fit our needs but they made us laugh AND told us where to get a wonderful lunch!

Only two carts in the entire place for moving. When we asked the manager she said that they were lucky to have those two. Seriously, two carts for hundreds if not thousands of storage units. The manager suggested that we wait for the people to be done. We had already searched the grounds for twenty minutes. Very inefficient. The cost of doing business should include making sure that the customers have the moving supplies that they need.

This place is probably as good as it can get in terms of storage facilities, based on reviews of other places I’ve read!
I’ve been storing the entire contents of my apartment here for about 6 months. They have indoor, climate-​controlled facilities, which is great for ensuring your things don’t get moldy in the damp Portland weather. The office manager is great and incredibly helpful, and the facility is always very clean.
A code is required to get in the building after-​hours, and at all times to get in and out of the gate, and up and down the elevators.
I’ve been out of the country, so the online payment option has been really convenient.

Abby from Milwaukie Public Storage is the best ever. She was extremely attentive, taking the time to understand what my storage needs were and canvas every available possibility until I found the perfect unit at the perfect price. I highly recommend her!

This Public Storage was exactly what I needed. It was conveniently located to my apartment, it was clean and safe, access was terrific, and the three employees I worked with, Ian, Jim and Randi, were all helpful and responsive. Working with them was a pleasure and I would not hesitate to use them again myself or recommend them to others.