Starbucks

Today I went to this starbucks to get my usual cup of
coffee. Unfortunately, I never even had a chance to order it because the baristas ignored me twice and took orders from 2 other customers. In each instance, the employees were finishing up with the previous orders and went to the counter ready to take orders after they finished. I wasn’t greeted like the other customers that just arrived and cut me, while I was standing right in front of the register waiting. One of the employees named Ryan was the last straw for me. She was finishing up talking to a delivery person and then just went and took the next ladies order who was waiting behind me. I am very upset because this was in the span of 5 mins. I arrived at 2:50 and left at 2:55. Please work on your customer service.

I’m really needing a mocha frappuccino right now. With extra chocolate… Oh yeah! Are you up for it babe? Always, any time.

The service here is great, the staff are very friendly and it is now the Starbucks I visit regularly

Sometimes my mom and I come in here a little later in the evening (An hour or an hour and a half before closing) and boy the atmosphere could not be more frigid. The last time we went in, there were about 5 people sitting at tables and it was an hour before close. We were met by irritated, even a little hostile looks from both of the girls working and it could not have been more clear that we were not welcome.
Despite the fact that there were now seven people, my mom and I included, sitting and drinking coffee, the staff continued to clean like we weren’t there. They started putting up chairs all around everyone, in total silence. They were not at all friendly. Can you say uncomfortable?
I have worked the food business before, I understand how eager you can be to close down and how frustrating it is when you just want to go home but some asshat comes in five minutes before you are closing and makes you stay. This was not the case. Someone needs to relearn those girls on customer service.

The best Starbucks morning crew you could ask for. The food and drink are essentially the same as every Starbucks, thus what really matters is the service and attention to detail. What you get at this outlet is a friendly, organized group committed to learning your name, using it, and learning your drink — or drinks if if you mix it up a bit. They put a human face on a large multi-​national and make corporate coffee feel personal. The location is close to the Providence Portland Medical Center, thus many regulars to contend with. Don’t let that stop you. Soon the Providence Guest House will be across the street — a great match for families visiting hospitalized relatives.