TS Cleaners

I’ve been using TS Cleaners since August 2015 (so 4ish months) and I love them. I’m biased since it is by my work and on the way to my gym so it is really easy for me to stop in here.
The prices are decent and they do a solid job.

Alternation seekers beware! Red ribbon as a strap extender added to my orange lace dress? I think not. I went in and asked for a dress that I previously had the straps taken in to be let out again. You could see the previous folded extra material underneath where the dress meets at the shoulder and there was slight room for it to be taken out again. The woman and I chatted about what I wanted and said it’d cost $ 20. Okay, sure, I’m no sewing pro so $ 20 doesn’t seem bad. In addition, I wanted it dry cleaned and had another dress and blazer to be dry cleaned, she printed a ticket that totaled $ 51.95. Seems a bit pricey but I am new to the area so I’m unfamiliar local prices.
Fast forward to today. I pick up my dry cleaning and pull out the dress to examine. I look at the straps and there’s red ribbon where the two pieces of my orange dress’s straps meet. Um, pardon me, where in the conversation did I say I wanted red ribbon to extend the straps? For one, it looked terrible and two, this isn’t Project Runway where the tailor can take it upon herself to do as she pleases. I’m livid. The guy said the woman would be in at 10:30 and to come back. No apologies from the business yet… and definitely not how I was hoping to start my Monday.
I return during my lunch break and they’re in the process of fixing my dress — removing the visible red ribbon. They try to explain what happened, but it’s still not clear to me why they would take it upon themselves to alter my dress in a way that had not been discussed.
I go to pick up my dress and dry cleaning after work. 3^rd time is a charm, right? They have removed all ribbon and supposedly let out the straps (I’ve tried on the dress now that I’m home and don’t notice a difference from when I initially took it in). The woman is ringing me up and offers a $ 1.95 discount. I tell her in all honesty, the customer services hasn’t been stellar whatsoever as they haven’t taken ownership in their mistake nor have they apologized and a $ 2 discount isn’t really all that great. I give her the honest truth that as a first time customer I won’t be returning for said reasons and that I’m wondering why I still have to pay full price (-$ 2) for an alteration they completely screwed up on. She then apologizes and offers a $ 5. Okay, sure, glad to know my complaining skills got me $ 3 more off.
To top it off, both dress zippers don’t run as smoothly now… dry clean issue possibly? Don’t know, don’t care as I won’t be back.
Based on the reviews, most of their customers seem to be quite happy with their experience and I’m glad they have a loyal customer base. Although, few seem to use their alteration services. Honestly, if you’re getting shirts dry cleaned there probably isn’t much risk but I highly caution choosing this place to do any of your alterations.
Closing note: For perspective, yes, my dress is all material thing that is replaceable but also if you’re paying for a service, I think a reasonable expectation is for the service to be completed as instructed/​discussed.

Just moved to Portland and this shop is right around the corner from my new place. I took some work coats in to get hemmed and they came back clean and pressed too! Very quick, great service, and reasonable prices! I’ll be going here for alterations from now on.

In my experience the assessments are realistic, the prices are fair, and the results exceed my expectations. Highly recommended.

Quite possibly the best dry cleaning in all of Portland. Cannot recommend more highly. Excellent!

Fast, reliable service. We’ve had numerous articles cleaned here on a regular basis and never any problems. Forgot a goose down comforter here for over a month & they just chuckled and handed it over when we went back to retrieve it. Great service, always friendly. Would definitely recommend for folks living or working close by.

I’ve always thought of «Dry Clean Only» as more of a kind suggestion then an actual direction. Walking into TS Cleaners was eye opening. I saw a number of things hanging I would’ve tossed in the washer without the bat of an eye. Wow… a whole new world of clothing care.
I came in to have my wedding dress cleaned. List that under things they don’t tell you about getting married — you turn into a sweaty mess. I hadn’t thought much about it until I arrived for the drop off. When I opened the dress bag I felt my chest tense up and a lump gather in my throat. I suddenly became very fearful and strangely emotional about something potentially happening to my dress. With hesitation I passed the dress off and was told to come back a week later.
There was a bit of a language barrier at times with logistics but it all worked out. You know what doesn’t have a barrier? Kindness, and they were so friendly and happy for the business. Specifically, an older lady who seemed like she’d been in the dry cleaning biz long before I was even a twinkle in my mothers eye. She was very chatty and friendly and ultimately made me calm down about leaving my dress.
My dress came back nice and fresh. The more delicate part of my dress was a little messed up but nothing earth shattering. My husbands jacket looked great. In retrospect I might have called around a bit to see who could handle something as fragile as my dress. With normal «Dry Clean Only» things I’m sure they would nail it.
For those of you who head the tags warnings of «Dry Clean Only». This is a solid choice.

I experienced some really unpleasant jerking-​around on price at TS Cleaners. For the same shirt they had laundered for me at the standard shirt price (under 2 dollars) they charged me about 6 dollars the second time, claiming that they «had to» do it by hand. When I asked for an explanation as to why it was two bucks the first time but six bucks the second time, I just got dirty looks from the staff/​owners. They don’t do a bad job — just socked it to me on price, and din’t even remotely offer to make it good, no price correction, not even an apology. So I’d only give them two stars because of the service.

First-​time customer here. Took some business-​casual slacks to TS for hemming. VERY small space for changing (actually, it’s their sewing machine desk with a ratty curtain pulled around it.) While wearing the pants and pointing at them, I said «how much will it cost to hem these?» I was told it would be $ 9. I came back 5 days later to pick them up, and I was charged $ 13. When I asked why it wasn’t $ 9 like I had been quoted, the woman said «jeans and casual pants are $ 9. These are nice pants. Nice pants are $ 13.» Can someone please explain how exactly the «niceness» level of my pants increased 44% over the 5 days they were at TS Cleaners???

Great prices. Their alterations are dead-​on every time. Great service. The last time I went in, I dropped off about 20 shirts (I was leaving for several weeks and needed them the next day, which is a pretty tall order for most cleaners). TS was more than happy to get it done stat, and they had my alteration done the next day as well.
ALSO… this is the only dry cleaner I’ve ever been to that’s never sent my clothes home with someone else!

Reasonably priced and quick on the turn around. Took the time to get a good measurement before making alterations. Will be going back soon with more.

I trust everything from Prada to Old Navy with these cleaners. I have gotten out numerous stains in delicate fabrics. The tailoring is also exceptional. I have had waistbands in my jeans altered as well as hemming. I have moved to a different neighborhood and still continue to drive across town to use this company. Highly recommended.

I had some weird stains on my snow white sweat shirt. I called around a few places and this place gave me the most reasonable prices. It was done on time and the stain came out.
I’m satisfied with the service.

I’m a brand new client. I brought in a pea coat with a stain on it, a dress with a stain, a silk dress and a top…$ 37. I had to check my dress for snags in the fabric, however, and have them repaired.
The woman working there was very friendly, and she seemed to have great rapport with another client who was bringing ski clothes in.
There is street parking and a small lot. Parking on the street fills up fast as St. Honore is across the street.

I have enjoyed excellent service every time I come here (which is at least twice a month).
I’ve had items laundered, dry-​cleaned, and mended here. I find the pricing reasonable and they have a very quick turn around. The items are usually done before I even remember to pick them up.

I guess I’m a little harsh on dry cleaners. I have not had any experience with their alterations, but I have been there twice, and I feel that they failed my compressive/​consumerism tests. They were friendly and all, and the price was alright, bur I dropped off 6 shirts, got quoted $ 12 and came back three days later to be charged $ 20 because they wanted to hand press two of the shirts. …now, when I dropped them off, I was pretty explicate, and perfectly clear, «launder and machine press please…» They hand pressed two of the six shirts, which was odd, because of the two that they hand-​pressed, there was a third that was identical of the same size and designer. «…IS THERE NO REASON TO YOUR MADNESS!?!» If you want to hand-​press my shirts, cool, call me and ask. Don’t make it a surprise when I pick up my clothes, that you almost doubled my original quote.
Abe’s on Broadway won’t hand press my shirts unless I ask him to.

Dress shirt and pants cleaned + 1 pair of pants hemmed with original hem: $ 25. Three days.
Need I say more?

I didn’t get the nickname «babylegs» for nothin – pants off the rack never fit me! T.S. Cleaners has saved my short leggged/​long panted life. I am always nervous about bringing my pants to a dry cleaner to be hemmed, but T.S. helped to cast all of my worries aside. I have had 15+ pairs of pants (no, I’m not quite a shopaholic, I’ve just been disguising my over-​length pants with super tall heels for a long time) and they have all come out beautifully. I have had both new hems created, and kept the originals, and they all look great. Best of all, alterations are done in a matter of 2 – 3 days.
T.S. is also a great place for dry cleaning. I have had nothing but great results with my clothing. I even entrusted them with my most precious shirt, and they gently removed a nasty marinara stain, restoring it to good-​as-​new status.

After switching about a year ago, TS Cleaners has been excellent. I tend to be a bit fussy (some hand-​pressed, some not, some boxed, some not, etc.), but everything is always as requested and the staff is always very friendly. I’ve had great luck with a few alterations as well.

T.S. Cleaners is a pleasant neighborhood business offering dry cleaning, laundry and alterations. This is a small, family-​owned business, and they take great pride in pleasing their customers.
If you are new to the neighborhood or simply looking to find a new dry cleaning provider, you will be extremely pleased with the quality, quick turnaround, and reasonable prices they offer.