Veloshop

I came into the shop last week because I hit a nail and got a flat tire near the end of a ride close to 630pm. Being new to the city, I don’t have a familiar shop I frequent, so a quick Google search found me Velo which is the only one still opened at this hour.
Joe helped me out big time and was able to fix the flat on the spot, at the expense of staying a few minutes past his closing time. Very gracious. He even gave a free quick adjustment to the brake as I felt it was too loose. I managed to ride home safely but discovered that the brake is now rubbing against something intermittently.
Took it back a week later and Joe was nice enough to fit me in even though I’d not remembered to make an appointment prior. The brake problem was a weird one and Joe was honest enough to admit that he’d tried everything but was only able to reduce the problem, not fixing it completely. He accepted no payment for his time even though it probably had nothing to do with the original flat problem. Much appreciated. After riding the bike home, I thought he has actually done a great job. I don’t feel the brake problem anymore.
Thought I’d write a review to express a customer’s appreciation for a hard working, honest, friendly shop who has gone out of their way to help.

A great shop! I’ve been in a few times for help with various bike issues and the service and easy vibe are the best. They know what they’re doing, they have quality stuff, and the right tool for the job. I don’t understand the whole intimidation thing… super friendly in laid back genuine way, not in a «It sure is bright and glitsy in this mega-​store and I’ll smile at you and pretend I want to be your friend because I have to, but I can’t wait to get the hell out of here when my shift is over in an hour» sorta way.
Five stars.

I’m a little biased. I spend a lot of time at the Veloshop, but its hard to fid another shop as humble and cozy, especially not Downtown, where the mechanics are willing to chat and discuss bikes, troubleshoot problems, and give price quotes to anyone without trying to sell any extras.
The Veloshop is the place to go for all things Cyclocross. but their knowledge of bike repair, service, and parts spans all types of cycling, from commuter and hybrid, mountain bikes, and $ 5k racing bikes.
They are primarily a service shop, so when you’re looking for a place to browse, there’s little to see at the Veloshop. Their service is impeccable and they’re always honest. The kind of attention they give can’t be matched by a larger shop.

veloshop is my favorite cycle shop to support.
the service is top notch and very enthusiastic.
pro racers on staff and a great location.
highest recommendations

I had my first bike versus car accident yesterday!
«Welcome to Portland!» my friends say.
«Thanks. Do I get my street cred now?» I reply.
Anyway, bicycle and person only minimally damaged, I wanted to get my bike fixed pretty quickly, so I can start riding again. I called around to different bike shops in town (to get an idea of pricing). I came to Veloshop for the following reasons:
1. They had the lowest prices.
2. The guy I talked to stayed on the phone with me the longest, and gave me the most thorough price quotes as well as advice on insurance claims.
3. I think that Portland bike repairmen are only marginally more intimidating than Portland baristas. But the guys at Veloshop did not use big bicycle words I could not understand.
4. I’ll have my bike back in time for the weekend.
I couldn’t comment on the accessory selection, since I didn’t buy anything. There wasn’t much browsing going on though, since the shop is pretty small. All in all, if you need a repair, don’t be too intimidated to stop in.

Cheaper than most downtown shops – ran me about $ 14 for a spoke replacement, as opposed to $ 26 at the bike gallery. Also, if you know a fair amount already about bikes, I’ve found this place to be better than more upper-​middle-​class biker shops. This is because veloshop people will talk to you about your repair and do exactly what you ask – not take your bike behind a veil, do a $ 200 tune-​up, and bring it back out without much input on your part.
They have a nice selection of quality parts; they don’t sell you junk, and they know their way around a complex repair.
Nonetheless, this is definitely a pretty intimidating and chilly shop. The employees are all willing to help you out, but almost none of them seem all that friendly or interested.

I can’t remember why I was so opposed to Veloshop in the first place. I had the impression that Molly, the shop owner, was a pompous dick head, however, I could not recall a specific encounter where he was anything else but pleasant. I’ve been back to pick up little odds and ends (such as locks, lube, and tubes) and have had a bit of a turn around. For some reason this affable, smiley, helpful guy can come off as intimidating and arrogant. Maybe the reason for this is becuase he engages in conversation with you like you have a solid knowledge of bicycles, and then you feel like a complete idiot when you have no clue what he is talking about. You know, the more I think about it the more I appreciate him. I mean, that is refreshing compared to the condescending bullshit I have been through with City Bikes. So I guess it’s not him. It’s me. Whatever… Don’t be intimidated. Veloshop is worth the stop if you are downtown and need a little bike lovin.

Veloshop is the independent bike shop services many (most?) of the messenger crowd who linger downtown. On first impression, Veloshop is cripplingly intimidating; not only is this place obviously meant for knowledgeable bike aficionados, the shops small size keeps nave browsing to a minimum. That said, shop owner Molly is super friendly and helpful. Veloshop also sponsors lots of local racers, too.