Wells Fargo Bank

Without exception, Wells Fargo has always provided me and my family with the most friendly and welcoming customer service. This location was no exception! Phillip helped us with our needs and was patient with our son who was being a bit rambunctious. He seemed to truly want to help us in any way he could. We really appreciate it!

I had an okay experience here… not really comparable to the other locations that i have done banking with. the tellers made my transactions more complicated than i feel they needed to be. also all of the tempered glass in the place gives it a weird feel ill probably stick to my Vancouver locations from now on.

I have never gone into banks so much till now. I was nervous and scared to go alone to talk to a banker about opening up a savings account or anything actually. I thought I would be treated like a kid who asked stupid questions or treated like a kid who needed an adult so I would understand.
However, everyone at this bank was very nice and the banker (Mike) helped me with all the questions & concerns I had. He was VERY nice and treated me as another equal individual. I was VERY pleased with the service I received. I would say I feel pretty good going to Mike about anything. I hope I can still receive great service down the road with Wells Fargo.
Thank you all and you will be seeing me again: D

After moving to SE far away from my original Wells Fargo on W. Burnside I was nervous about what my new banking experience would be like. Happy to say, they are awesome. Silly me for being shocked. And because I have the commercials stuck in my head I would like to proclaim that «I love my bank».

The NICEST tellers work here!
As I was withdrawing cash, my teller told me that she noticed I have my bank account connected to Paypal, and asked if I was interested in having a separate account for online purchases just in case any fraud occurred. I hadn’t really thought of that because I always thought Paypal was pretty trustworthy. But you don’t want to take any chances…
She took me over to Jesse Nguyen and told him everything she told me, and to please take care of me. Jesse was super nice and friendly and set up another account free of charge, answered all my questions and explained everything in detail, walked through all the steps online, and told me to call him if I ever accidentally got charged any kind of fees (and not to freak out, haha) and he would make sure to reverse it.
Great customer service. They weren’t pushy at all, but just presented options for me and allowed me to decide for myself. A friend mentioned that they probably get commission, but since I got a new account for free (and no fees later either!) and for safety reasons, isn’t it a win-​win situation for both of us? I like to make money… I don’t mind helping other people make money as long as it doesn’t cost me anything unreasonable. ;)