My last pizzas from this location were lukewarm at best. I called the store as soon as the driver left to complain that I waited just shy of an hour for two large pizzas that were cold. The manager said he would credit my account $ 15. So when I called to order tonight, the man on the phone said I had a $ 5 credit. I explained that it was supposed to be $ 15. He did adjust it. However, when my husband picked up the order, he thought they looked a little dark, but didnt say anything because he had already waited for them to find one of my pizzas that were, «misplaced.» We paid an extra $ 2 per pizza for extra cheese, which was NOT given. Our pizzas were not only overdone, but they were dry and the thin crust was lukewarm(apparently, It was the«missing» pizza). I am DONE ordering from this Pizza Hut. They will NO longer get my business. My husband thinks they did this in badness because I complained before. I would hate to think they would behave like that. I only wish I had seen the other poor review before spending my money.