Worst customer service ever. What liers they are. Bring in an item to be pawned and they say hey if you keep it in the same package we wont do the test again and just loan you the same amount if you need it later on. But when you bring it back again they cut open the package just to test it again. So what is their fuckin policy. They say one thing and turn around and change it. I was about to buy something here, I wanted to test it out myself to see if it worked. What they told me is sorry we do not have the equipment for you to test it out to make sure it works. Buy it as is. I am like really what service is that. The lady just threw her nose up and said if you dont like it you can take your business else where. Which I did, I went to Game Stop in the South Hill mall and they let me test out the gaming system to make sure it worked. I was amazed. I am never ever returning to this store again. They do not know how to treat customers at all. They need to have a class on that.