Pearle Vision

Donna & her mother in law (I forget her name) are so nice & funny! Donna was really patient & understand when my eye doctor at home was so slow with faxing over my prescription! After about 2 weeks we just took the prescription from my current glasses and my new glasses were ready the next day!
Dr Cleary was cool for the most part, except she didn’t seem too pleased when I got called in to work & needed to move up my appointment. But people have bad days. No biggie. I’m glad she was able to squeeze me in to suggest new contacts. I have allergies and my eyes are almost always dry, so finding contacts had not been easy so far.
Her receptionist, on the other hand, seems to always have some sort of attitude. Not a fan.

Worst place ever! They incorrectly overcharged me then incorrectly charged the insurance company and then had the gall to send me a bill in the mail. After requesting payment they stated they made a note in my file so this should not happen again… so they admit to their mistake but still expect me to pay more money. No thank you. I’ll be looking for a better eye doctor

Too expensive, and Eeeh customer service.
Had 4 eye doctors, this is worst experience.

Dr. Cleary is a good doctor, a very good one! She is patient, explains everything to you, and looks at all the possibilities and leaves nothing to chance. She is what a good and compassionate doctor should be. We all know that is rare nowadays. So if you want someone who will take care of you genuinely, she is just the person for that.

Excellent. The owner, can tell you what color frames and shape look best on you for your skin coloring and face shape. Her staff is knowledgeable and helpful. I got my glasses the same day!

This review is mostly for Dr. Kathleen Cleary. She is AWESOME. I went to her initially like 10 years ago. Since my insurance changed, I had to find another doctor. Throughout those years, I’ve had about 3 – 4 different eye doctors. I literally called every other year to see if she took my new insurance, no luck. 10 years later, I am back! She even remembered me! I regret not dropping my new insurance sooner because I trust Dr. Cleary and she knows how to treat her patients. I’m actually moving out of state but will be back really often. If my insurance isn’t limited, I would def come back to her every year just to get my eyes checked out.

This is, hands down, THE best place to go to on the South Shore for glasses. We order all of our family glasses here and every time I go in, they remember us and bend over backwards.
I have worked with Donna, Dorothy, and two other women whose names escape me. They all give excellent advice on what looks best. The customer service is always fabulous. They are all very accommodating.
You can have complete confidence that your glasses will be filled accurately, they will happily honor the one year warranty, and that you will look great.
Love this place, love these people!!!

After my horrible experience at Cambridge Eye Doctors in Quincy (my review is here on Unilocal), I decided to try Pearle Vision on Southern Artery. At first I was not impressed — as another reviewer here states, the selection is by no means large. I did manage to find a couple frames I thought were OK and Bridget (the store manager) came by and offered to help.
With Bridget’s help I was able to find three frames (one each for computer work, distance and distance sunglasses) that were very nice. She spent a LOT of time with me. I am pretty picky and she was extremely patient and informative. She was by far the most thorough eyeglass specialist I have ever dealt with. She didn’t just write up my order — she spent time telling me why this particular pair did/​did not work for me, recommended others for me to try on, etc. She also worked out the math so I was able to take advantage of an Amazon Local Deal without having to go through the purchase process with
. She also filled out my insurance paperwork so I could get reimbursed for $ 200 through my vision plan at work.
I have worn all the new glasses and I have gotten compliments on each pair. My only complaint is that Bridget talked me into getting bifocals with the sunglasses. She was adamant about how it would come in handy but I’m still a little skeptical. Also, the line for the bifocal part is very noticeable in the sunglasses and I think it looks weird there but maybe I’ll get used to it. She did tell me that if I hated it, they would replace it at no charge to me.
Other than that, I am extremely satisfied with my shopping experience at Pearle Vision and especially with Bridget’s help. I would definitely recommend stopping there for glasses.

We are more and more pleased every time we return to this store. Dorothy, Sean, Donna and Rita are all amazing and knowledgable to the point were we remember their names and they remember ours. We get our prescription glasses and sunglasses here. I was not even aware at one point that my insurance covered my glasses and they went out of there way to find out. They saved me $ 275.00. We will not go anywhere else. Professional and courteous beyond what is required. You can tell they all love what they do.

I visited Pearl Vision today and spent 10 minutes or so looking at the men’s selection of glasses. The men’s selection was very limited, I wasn’t impressed at all. The place was busy granted but no one said hi or asked me if I needed help, so I split.

This Pearl Vision is great! Well in my opinion that is. I really love the doctor that is offiliated with this store. She did a lot to answer my questions and keep me well informed (I’m new to the world of glasses).
The selection is very good and if I find something online or a different color then what I see in the store, they always order it for me.
The employees are also so friendly and helpful. They always help to work with my insurance and get me the best price. Who knew failing eyesight could be so expensive…

Very helpful staff. Young lady at desk got right up to help as we came in the door. She found the right frames for us and saved us time.