Emergi Clean

I am a business owner of a waterproofing company that has used Emergi-​Clean Inc. several times for Mold Remediation and Restoration Service in basements… They are extremely professional and very knowledgeable. I will continue recommending them to all my clients with issues. Keep up the good work!

Ok so I left a very negative review about this company when my review should have only been concerning the gentlemen I had been speaking to I was wrong I should not have said the things I did and to the young couple that did my apartment and to Emergi Clean as a company itself I sincerely apologize ! But please understand while I have no problem admitting yes I was wrong to have posted the initial review as I did I also have to explain why at the time I was very upset with the gentlemen I had been speaking to concerning a number of items that had not been returned to me I Tried repeatedly to Explain to him That I Was Not accusing Anyone of Stealing my belongings! On the contrary I was Only trying to ask if anyone else had mentioned receiving the wrong items when their things were returned to them? Or perhaps maybe they had been miss marked or not marked by mistake so they did not know who to return them to But right from the beginning of our conversation He was treating the situation as if I was accusing this couple of stealing them! He never returned any of my calls or if he had and I will give him the benefit of the doubt Why was it He Never left a voice mail? And to say he does not leave voice mail is unheard of especially considering Why I had asked him repeatedly to please look into the matter and get back to me ! All I can say is the way this gentlemen handled this whole thing was wrong ! And again I can’t apologize enough to Emergi Clean for such an awful review it was never about the young couple or the company to begin with but if this gentlemen had not blown the whole thing out of proportion by assuming He Knew Exactly what I was saying instead of listening and hearing what I was trying to tell him I would have never have gotten so upset as to even think of leaving a review at all! The couple were polite professional and were very helpful answering my questions when they were here! Emergi Clean I am terrible sorry if my review of your company caused you Any loss of business that was never my intention I was upset at the way I was treated and talked to by this gentlemen it should have never have happened And if anyone that reads my first review I hope my second is also read and realize my problem Was Never with Emergi Clean ! My problem was with the unprofessional way a representative of the company handled a simple request by a customer for assistance! Again I was wrong and I apologize to everyone and anyone for the way I spoke of this company !