Carolina Tanning Spa

I use to tan there when it was Planet Beach and then stayed with then when they changed to Carolina Tanning Spa. When I was transferred out of state for my job I spoke to a female employee who gave me a form cancelling my membership. This was 2 months before I even moved. Suddenly in January I get a call and email from Shea stating I owed them money… and they couldn’t charge my card. I had just got a new debit card because my bank account had been hacked and had to close the account. Regardless… I had cancelled my account 3 months prior and paid the final month the day I cancelled!!! Low and behold the bimbo who took the paperwork lost it and I was told by Shea that they done do paperwork cancellation!!! Most business’s require a written noticed. Shea told me to email him and he would now submit my 30 day notice, I paid again over the phone thinking everything was good to go. Fast forward a few months and I start getting harassed by Jim the «owner» or «manager» who claims owe them $ 262 freaking dollars. I told him absolutely not and he had some fake lawyer call me and threaten me. I ended up paying to shut them up. Needless to say I will never do business with them again and would encourage people to ever enter a monthly contract with them despite the lower prices attached.

I drive all the way from Wake Forest to use the Versa Spa. I use clear level 3 and I get really dark. They usually sell packages and that’s what I buy. It has been great for me since it’s hard for me to find time to get there but very much worth the drive.

If I could give them 0 stars I would. I do not have a membership with them yet I received a collections notice for $ 645. I tried them out once when using a living social voucher for 5 visits and decided not to subscribe… but somehow they are trying to collect more money. I never signed a contract and the last name on the collection notice does not match???

I used to come to this location very frequently but I seem to always have a bad experience. If you want any color from the Versa machine, you have to pay extra to get the highest level of color. Forget medium because you will not have a tan at all the next day. One instance the machine sprayed nothing and when I asked the attendant, I was told to come back another time because it could not be fixed. When I wrote the manager on other occasions, his responses are always the same and there is no customer service. Don’t waste your time or money or energy here and go to Sun Tan City.

I used to be a tan addict so I know my tanning salons. Carolina Tanning Spa has become my favorite tanning place in Raleigh, NC. I only stop in before a vacation, usually for a few weeks, so I’m not a «regular» but was always treated well here.
I was really excited to see this place open up in Brier Creek and tried them shortly after they opened (late to review!)
Here is what I want in a tanning salon:
Convenience
Availability
Cleanliness
Nice Staff
Strong bulbs
Carolina Tanning Spa delivered on all fronts. I went for about a month before heading on a vacation to Mexico. I got the color I wanted and was very pleased with my whole experience. The staff was friendly and availability was great. The place was always super clean. Their prices were fair by tanning standards and you can absolutely just purchase what you want without doing a month to month agreement. I paid for 1 month and 1 month only with no problem.

Super clean salon with very new beds. The manager is very accommodating, and I can’t think of a bad thing to be to say about the place. They are much more affordable than the local competition with better staff — definitely worth considering if your not locked in to another place.

Absolutely HORRIBLE. Beware… They are a rip off! Most of their business is done on starting an account with a automatic draft from a checking account. When you want to cancel, they will continue to charge your account even though you have requested a cancellation. It is also very unsanitary and dirty. If you want a quality salon Sun Tan City is the way to go! I use to go to them but Carolina Tanning Sap was closer, however Sun tan city is well worth the drive!