The follow up from Gutter Cleaning Pro’s in regards to my complaint was off the charts excellent! They told me they unfortunately had to let the technician go due to other comments just like mine. And they are doing everything in their power to make their customers happy after their experiences. Due to this follow up and the great office support from the start, I definitely recommend Gutter Cleaning Pro’s and will use them next time I need to have my gutters cleaned.
Richie K.
Évaluation du lieu : 5 Durham, NC
Hiring contractors is one of my least favorite things to do. I get it. Most of you are small operations with a limited headcount handling jobs, scheduling, accounting, and customer service. Nothing pisses me off more, however, than when I schedule an appointment and the contractor doesn’t show. For cripes sakes, I’m practically throwing my money at you. Just show up! This time around, I made a conscious effort to avoid the no show headache and decided to use Home Advisor. Wouldn’t you know it? Another no show. So, yesterday morning, I fired up my trusty Unilocal app and tried again. There weren’t a huge number of listings for gutter cleaning services but I saw two positive reviews for Gutter Cleaning Pros and decided to give them a shot. Scheduling was quick and easy. Less than 24 hours later, I have clean gutters with no mess to clean up afterwards. No fuss, no muss. Thanks for making degunking my gutters a little bit easier, Gutter Cleaning Pros!
Dan O.
Évaluation du lieu : 5 Cary, NC
My family recently had this company out to clean our gutters and take a look at an issue we were having with water running behind our gutter on our screened porch. William cleaned the gutters and inspected the porch gutter. He discovered that water had been leaking under the shingles due to improper roof construction. For a reasonable price he replaced a section of rotted roof and shingle. Later that week it rained and I noticed that there was still an issue with water leakage. I called them and William came out that day to inspect. He made some additional repairs(about an hour of work). The next morning it was raining again. I inspected and found that water was still leaking. About 10 minutes later William CALLEDME and asked how the repair was doing and if he could come take a look. He spent the next 8 hours making major repairs and correcting major defects caused by the contractors who originally built the house. All of this was done at no additional charge. I am pretty sure he took a loss on our house, but he was determined to get it right and do a good job for us. That is rare quality in a repair technician/contractor these days. So I highly recommend Gutter Cleaning Pros and hope that you all will use them in the future.
Ali B.
Évaluation du lieu : 5 Raleigh, NC
I initially found Gutter Cleaning Pros on Angie’s List. They were highly reviewed. Shortly after purchasing a new home, I used them to clean out our gutters when we noticed overflowing. They noticed some damage on the roof while they were up there cleaning things out, took photos of everything they found, and provided an estimate for fixing the problems(which was actually quite affordable compared to other roofing contractors). We scheduled to have them come out again and perform the work. William came out and was incredibly nice and professional! He finished the work quickly despite findings some shoddy work that a previous contractor had done that resulted in termites and water damage to the exterior of the home. He explained everything clearly and luckily it was fairly new damage and was easily fixed which he offered to do free of charge. This is absolutely a great company to work with who looks to build relationships with its customers and do what it takes to get the job done right. I would absolutely recommend them to anyone who needs gutters cleaned or some roofing maintenance done. A+++