Macy’s

Yesterday was my first visit to this Macy’s. I’m not sure that I’ve ever really spent time in a Macy’s at all really though. I’m not much for department stores, but this Macy’s gave me a good experience. I entered the store with a mission to find some nice business casual clothing and was happily surprised when a girl handed me a 25% coupon. Store wide sale was going on!
I wandered around all the women’s sections. The departments within the women’s section are organized fairly well and the displays are appealing. Their clearance and sale items don’t really seem to have much of a semblance in terms of being all together or even arranged accurately in the sizing. This made the process of sorting through regular and sale items a bit tedious.
When I asked a sales associate, Tanya, for assistance, she was very compassionate and helpful. I appreciated her feedback in identifying pricing as well as helping me find some shirts. Though I did not end up purchasing any shirts, it was nice that she could understand the look I was going for and direct me to an area that might have those kinds of items.
Sadly, the jeans I bought ended up not fitting as well as I’d like. However, I didn’t realize that until I sat down in my home office desk today. Thankfully, I could change quickly so that they were in a condition appropriate for returning this afternoon. I was allowed to return the jeans to the men’s department easily. Because part of my purchase (as in like $ 6…) was with a gift card, they could only return half to my debit card and the rest had to go to a gift card. Not too pleased about it because I don’t usually shop at Macy’s, but it is what it is.
The prices in Macy’s are generally a little on the pricey side, in my opinion, but I’m impressed with the customer service and that they seem to have plenty of sales going on regularly.

I’m a big fan of Macy’s and it is my go to for a lot of designer items as I can usually get them at a pretty good discount when on sale, but the location at Crabtree is seriously lacking in customer service.
My latest visit led me to the shoe department. I knew I wanted the new Michael Kors flats and so I went right to them. The shoe salesman saw me a few times while helping another lady and did not come over. I get that, but then I took a couple of samples and walked around with them wanting to try on my size. After walking around with the samples in my hand, making eye contact several times, AFTER he had finished with his customer, he continued to just straighten the shoes near his counter. I finally walked over to the counter and he walked to the back.
I placed the sample shoes on the counter, promptly walked out of Macy’s, into the mall and down to the Michael Kors store. I bought the two pairs of shoes, paid more for them, but was treated like a queen during the experience.
When I walked back into Macy’s to leave the mall, I perused through other departments and only found associates chatting with each other and no one offering assistance.
The Crabtree Macy’s is MUCH different than the Triangle Town Center Macy’s, and not in a good way.

I found a suit here that worked out perfectly for a variety of reasons, but they couldn’t do the alterations for me in a timely manner. That was okay, Hakky’s took good care of me.
Because of the struggles I’ve had with my hands for the past year I asked a store clerk if they had any dress slacks with elastic waist bands, and he didn’t have a clue what I was talking about. I didn’t really expect them to have any, I just thought I’d ask and see if they could recommend any place.
Generally, I don’t like Macy’s unless I’m suit shopping. My bride seems to find the most awesome deals here though… glad she likes it, I’d just rather be somewhere else.