McDonald’s

I never go out of my way to write a review but I had to. Been to many fast food chains and never cared, just drive, get food and go. I go frequently to this McDonald’s bc I get off late and it’s close to my house. The African American gentle man that works the late shift is truly outstanding. Hands down best customer service. I almost don’t feel like I’m at a fast food place. I’ve been in lines and I am truly amazed at such a great positive hard worker he is. This man should be promoted or some sort of a raise or acknowledgement. The others could learn a bit from him. Thank you for working there and truly caring about your customers. Will always recommend and remember.

Went through the drive thru at 1352 today, store #15 717. Before the young lady passing the drinks, I could clearly see, the large cup filled to the top with ice. I kindly asked could I please have half the ice, otherwise, I’m paying for a cup of ice. The seemingly, manager had an attitude, which spilled over to the person whom I was speaking to. The manager said, ’ just pour it into another cup’. Plain RUDE! Then I asked could the drinks cup be wiped off because the overflow was on the outside of the cups. The manager had an attitude then… I hate to say, but her customer service skills were lacking by far. Being in the workforce over 30 plus years, rudeness in customer service is so unacceptable. I refuse to have this store manager service me again. And being a leader is a poor example for the rest of the workers. If she doesn’t like her job, maybe she should not deal with the public! My rating is, due to the unprofessional service in the eyes of a consumer.

Service is fast (double drive thru) and my order has always been correct. I’m lovin’ it!

I’ve never considered writing a review for a fast food joint, especially not a McDonald’s, but this place is just amazing. I pulled up at 11am knowing breakfast ends at 10:30, but really craving a biscuit. The guy at the intercom was so friendly, I thought I’d take a chance and ask about breakfast items. He happily offered to check what they had left, and I was in luck! I was able order a breakfast combo, and it was somehow still hot and fresh tasting!
The guy on the intercom was so friendly… not the fake kind either. The kind that comes from someone who genuinely enjoys his job and serving people (weird, right?). Then I pull up to pay, and again, a friendly, smiling face there to take my money. Am I in the twilight zone or something?
I pull to the last window to collect my food, and again a warm greeting with a smile and a pleasant demeanor. I finally had to tell the clerk, «this is the friendliest McDonald’s I’ve ever been to». She giggled and said thanks, and mentioned that in a few weeks they will be offering breakfast 24 hours a day. I thanked her and was on my way, but I still couldn’t shake the whole experience.
I usually dread fast food… wrong orders, lethargic, unhappy workers, etc., but this Mcdonald’s was nothing like that. The food itself was just your typical fast food, but the service was 5 stars!

I try not to go here unless I’m just starving and getting off work late (I work at the mall). The couple times I have grabbed dinner there the fries have tasted old. Just lukewarm and gross. The burgers have been OK. Drive through service used to suck and be really slow but I have noticed the last few times I have been by they have been much quicker.
I do occasionally swing by for breakfast before work and the breakfast items have been on point. If this location would step up their fry game and maintain the drive through service they’d get a higher rating from me. It definitely beats the McDonald’s that’s in the food court (don’t even get me started on that one).

Great service and the employees are really nice. I seldom encounter problems at this location. Newly renovated and 24 hour drive-​thru too!

Ok so an update: this place has really improved since last year. Drive through seems to be more reliably fast (which is the only reason to go here in the first place). My orders are almost always correct… They have a cool automated assembly line that prepares drinks… Yeah not much to complain about anymore.
I now bless them with the highest rating a McDonald’s can have: 2-​stars.

Not really the same sine they changed the fries. But consitant for sure

Dear Lord, thank you for relocating me next to my favorite McDonalds.
The 2 for $ 3 Egg McMuffins are amazing, and the quality is consistent, as you’d expect from any McDonalds. It’s close, cheap, and McDonalds-​y. What’s not to love? I’m lovin’ it! What you want is what you get, at McDonalds, today! Or tonight, cause this is open ²⁴⁄₇!

This is one of my local Mickey D’s. I rarely go inside so I can’t comment on much of what happens in there but the drive thru is pretty efficient, they never jack up on my order and the staff is always friendly. So they certainly exceed my base level of expectations for fast food joints!

Went through the drive-​thru the other day, and the people working there were very friendly and nice. They did however, get one of our orders mixed up, but the manager was more than happy to come up to us personally and gave us the right egg & cheese McMuffin. We were very pleased and taken back by their great customer service. I just wish the McDonald’s at the food court nearby would treat their customers like this one does.

I don’t think I’ve ever seen a more elaborate and spacious kids play area than at this McDonalds on Blue Ridge Rd. The «clubhouse» has about 5 sections long by 3 sections high. There is roomy, comfortable seating for parents and the whole area is sunny and bright. Along with the wifi, parents can sit and relax while kids have a ball.
All the rest of the typical offerings at McDonalds: drive-​through, McCafe, parking… I noticed lots of family bicyclers, which was cute.

This McDonald’s needs a facelift — badly. On the outside, it appears run down. On the inside, it appears outdated. The food is what you would expect, nothing more, nothing less. Parking is not great and getting out of the parking lot (if you want to make a left turn) can be quite a challenge during peak hours.

Now, I’m not fast food regular at all, but once in a blue moon nothing is more convenient or quick than the McDonald’s near my office. They’re fast, friendly, and always quite helpful. Great dollar menu selection and a fair amount of «healthy» options for a McD’s.
They’re careful to get your order right in the drive-​thru and always wish me a nice day. I’ve also run in when the drive-​thru line is too long and the inside is always clean and quite bubbly with folks chattering away ranging from families to those working to those just passing through. They also have a huge playport area with balls and mats for kids. I’ve never played in it, but once I met up with a friend and her daughter so her 2 year old could play while we caught up. The kids seemed pretty content and got to burn a lot of energy.
So I’m not going to suggest you hit up McD’s in place of all the other great restaurants nearby, but if you’re too busy to even hit the food court in the mall then slide through this drive-​thru and you’ll be good to go. I give it 5 stars simply because, for a McD’s, they’re as good as it gets.