MST Recycling

Went here for a passenger side door, decently priced and the staff was very helpful and friendly!

We just left there! I would not go back! They were closing (I get it we came late). We did not check the time they closed… but to have a door slammed in your face as I was opening it and no acknowledgement whatsoever, or hey sorry we are closed, not a word other than we are closed! The level of customer service and the downright rudeness and professionalism of this employee was enough for me to come on here. I tried to call to let management know… I forgot they are closed! Lol!
But really, in the grand scheme of things how hard is it to be kind?

Got a rebuilt engine for a fair price dealt with steve guy was friendly and helpfull i got the engine instaled and works like a charm will def. Recomend to other people

Never do business here. Why? Draconian policy — you lose before you even start.
Their policy: If the part they sell you is faulty, (i.e., does not work at all), they will not cover any labor costs you incur by having their part professionally installed. Are you kidding me? There is no way for the consumer to ascertain whether the part is good or not; the consumer buys the part on good faith that it is in working order. So they sell parts as though the parts are good but if the part is immediately installed and is found not in working order they leave the consumer on the hook for the labor cost of installing and un-​installing their faulty part. They claim they warranty their parts. That’s not a warranty, that’s deception. What hucksters.
I expressed that this wasn’t right and voiced my displeasure with this policy. When I said I didn’t want to further argue the point but would simply take it up with my credit card company, they told me that because I was going to take it up with the credit card company, they would offer a refund but no exchange, only then claiming that my car damaged their part. If that wasn’t so pretzel-​logic twisted it would be funny. It’s not enough that I had to make two 75-​mile trips buying and then returning their faulty part, they decided they would «punish» me for standing up and voicing my displeasure with their Draconian policy. That’s just plain bully tactics. But their «punishment» didn’t stop there.
After processing a refund they sent me to a nearby business where they said I could buy the part. At the second business the cost of the part was doubled. Hmmmm. Something is rotten in Denmark. I have no doubt they called ahead and told their buddies to charge me double. There is no way that two junkyards less a mile apart would charge such a disparate price for the same part. I just smiled and bought the part. And of course, you guessed it – the second part is faulty too. My mechanic bench tested it. Yet another 75-​mile trip to return yet another faulty part to the second business. What kind of miserable people run a business this way? You guessed it, SCUMBAGS.
Unscrupulous. Avoid doing business here.

This is the best place in the Sacramento area to get parts! Very friendly, efficient and extremely knowledgeable! I trust the knowledge of the guys that work there and know when I need a part they will do what it takes to help me get it! They have been lifesavers for me and my 2003 galant! Happy car, happy client! :)

This place is not all too professional. I mean, I know its a junk yard but I have been to plenty of others looking for a trunk for my boyfriend’s car and I have never felt so ripped off or unappreciated as a customer. First of all, we found the trunk in a similar color to my boyfriend’s car here and we couldn’t find it anywhere else– after searching on and off for over a year– when we found one here, we decided to JUMP on it.
We walk in, its dirty of course (I know its a junk yard but they are a business, much like a mechanic, but they keep their offices clean because CUSTOMERS ***paying customers*** come in there!) anyways, it was gross. Their chairs in the office were car seats which would have been really cool if they weren’t all filled with dirt and whatever else people spill on their car seats– maybe some blood from their accident? NO THANKS! We stood.
Initially when we called to verify they had the item we were looking for, the customer service over the phone was good so that is why I gave them a whopping two stars. We told the guy that we were the people that called about the Toyota trunk lid and he seemed to remember the call. He told us to wait for a bit so we waited for probably 15 minutes and he called us back to the desk and asked «are you guys actually interested in the trunk because I have to have someone pull it from the back and if you’re not interested I am not going to make him do all that» that REALLY frustrated me, YES! Yes guy, we are interested, HENCE why we are here.
Moving on. We wait another 15– 20 minutes and a gentleman brings the trunk lid into the office. We look at it, it’s a little dinged up but it will do. So we start talking price and thats when he says «$ 275» we were like wait a sec, you said on the phone $ 250, he quickly changed to $ 250 then when we raised an eyebrow he said $ 200 out the door if you pay cash! We said okay, put our cash together and didn’t have enough so we told him we would go to the bank and come back. At that point he told us that we couldn’t come back because they closed in 4 minutes … it was 4:56… all of the signs say 5:30… so… he had no response. Then, he was like look, how much do you have cash, I was like $ 190 he said he would take that then he notices more money in my wallet and started questioning me, I showed him my $ 2 bill that my grand mother gave me that I have had forever, I told him she told me it was «good luck» and he wanted it! Even after he said $ 190.
When all was said and done, I miscounted the cash I had and ended up having $ 200 anyways so he took it.
Long story short, we were completely ripped off by MST Recycling!!! We later found out that this part goes for $ 165 NEW! They were trying to sell us an old dinged up one for $ 275 and ended up giving us a «deal» for $ 200 for again, a dirty used and dinged up part!
This business is a scam do not go there for anything because you’re likely to get ripped off. Its businesses like this that make me regret trying to support the little guys, Its easier and more cost efficient to go the corporate for your needs most of the time anyways.

I got a rebuilt toyota engine here, runs perfectly, very happy with it, a great engine for a great price, Steve was very helpful, and came through as he promised! I highly recommend them for any used parts or a nice new rebuilt engine!

These guys know their trade! Always call you back when you leave a message (I’m a work on the car at 11pm kind of guy) Best prices, great advise combined with awesome customer service make me relax when I need parts for my Toyota Prius. FYI, just went on a used parts super site that lists where you can find specific parts for the cheapest in the land… Who was # 1 for the AC compressor I need ??? Rancho Toyota Recycling
Nuff Said

When you’re in a money crunch and don’t want to pay retail, go here. I went in search for a lit tachometer for Lexy, and ended up with a better deal. The needle itself goes for $ 26 on most sites but I scored a hole gauge panel for $ 65 plus with the money I saved, I got a window motor that I’ve been lacking because of cost savings. I walked away with both for $ 113. Normally the instrument panel runs around $ 200 by itself. The service counter was busy and forgot about me for awhile and some confusion as to what I needed resulted in a cash discount for me, in the end. I’ve frequented this place many times before and you shouldn’t have to pay retail for trivial stuff that is cheap plastic and overpriced. Don’t believe me? Shop around. The competitors doe\wn the street had the panel for $ 125 plus 2 weeks to ship.

Called for a motor. They told me it had 83k miles on it. When I went in to pay for it. The receipt said 133k. I decided to swallow it and take it anyways. Got home Ran a carfax on the VIN number of the motor and also found an auction page of that vehicle. Turns out it actually has 169k miles. Warning to all of you. Run the carfax of the VIN number on the engines you buy. All Toyotas have them since the early 90’s

buyer beware! The told me on the phone they had used part in stock. I showed up within 30 minutes of call. Sorry we sold last one this morning but we have new ones in stock for more $$$.

Good deals. No schmoozing, they get to the point. Shipped half way across the country & was exactly what I needed.
Thanks!

I’m not a pro at cars or mechanics but I know what I need when i’m looking for a specific car part. Before going to the Saturn yard, I spoke to someone on the phone and he was just absolutely rude. When I got there, the rudeness just continued! Horrible customer service and way over priced for the car parts. I rather just order a new part for a few more bucks!