A-Plus Carpet

I was referred to Bill at A plus carpet by a family friend. I was hesitant to call for a quote since I live in Burbank and the shop was in Rancho Cucamonga but Bill was happy to drive and give me a FREE estimate!!! Bill was such a nice and honest person and I automatically felt at ease with him. The flooring job (carpet, tile and hardwood) turned out better than I expected. He also added a few extras without eve charging. I would highly recommend him to everyone I know.

I had a flood back in 2010 after being in my home a week. I had the guys at A+ install flooring in the entire house… I was traveling weekly for work and was only home weekends, so it was hard for me to coordinate however Bill at A+ scheduled the install and thing went on schedule without any issues.
I had them install a nice laminate in the high traffic areas and a good grade of carpet and padding installed throughout. They did a quick and clean job. Being super anal about having good work done at my place, I was very happy with their prices and work.
Here I am 4 years later and doing a remodel, again needing wall to wall flooring and I’ve come back because they were good the first time and fair prices.

Price was exactly what I was looking for, but service wasn’t the greatest. The First Lady I spoke with in the store was helpful and not salesy. Set up for her to call to see if my pick was in stock and would call me Monday. I did receive a call Monday night to tell me they would be calling to check stock Tuesday. Waited for a call on Tuesday and no one called. Waited for one on Wednesday, no one called so I called them. He said it wasn’t in stock. So I set up an appointment for Friday, but shortly canceled due to the fact I didn’t feel like they cared about my business and another company matched their offer and drove over 20 miles for my business.