Veronica the«manager» is a moron. Refused to replace my burned croissant. Never coming here again.
Alex D.
Évaluation du lieu : 5 Montclair, CA
This is my favorite jack in the box to go to. Staff is friendly and restaurant is always clean. Great management here, keep it up guys.
Kristi W.
Évaluation du lieu : 1 Rancho Cucamonga, CA
I usually go to this place because it’s close by to where I live but the last two times I’ve been here they have messed up my order. The first time they got almost our entire order wrong and when I tried to tell them that we didn’t order that food they wanted me to pay for what we actually ordered AFTER we already PAID for food we didn’t even ask for or want. The second time they forgot to give us our fries that went with our combos and the food was cold. They also gave us the wrong burger This place use to be good but has gone downhill! Lesson learned. Last time I go there.
Lisette M.
Évaluation du lieu : 2 Upland, CA
I hated the service today !!! Went out on my lunch before 12, they were so slow thanks to the drive thru chick!!! I say train your people better before putting them on drive-thru!!! I had almost no time to eat my lunch plus this chick also forgot my fork !!! So all i could actually eat was my egg roll!!! I’m disappointed because I’ve had better service here!!!
Tamara M.
Évaluation du lieu : 5 Rancho Cucamonga, CA
This location is close to my house, so I go here often. Never had any problems with the workers, management, or any problems with my food order. Customer service is 100 percent… thats why I come back… and the young lady Liz she s the supervisor is always so nice and very hard worker. kudos
Kassandra G.
Évaluation du lieu : 1 Ontario, CA
one of the young caucasian girls here is definately not up for this job. everytime i come she talks to me like i’m her friend that she’s annoyed with. i don’t know you, don’t talk to me like you do or else i will and you will NOT like it. i cancelled my order once at the drive through and as soon as i drove off she went as far as to go ‘UGH!!’ because i cancelled it. man this got me so mad she’s lucky she didn’t say it sooner. anyway jack in the box sucks but this one especially
Danny C.
Évaluation du lieu : 3 Rancho Cucamonga, CA
Staff is friendly, the service was pretty fast, the food was okay.
Jose T.
Évaluation du lieu : 1 El Monte, CA
Service there is terrible. I ordered a breakfast grilled sandwich the it wad made wrong. I brought to the attention of the managet in charge which she did not do anything no apologies were offered or exchange. I will not return to this location.
Maryam Q.
Évaluation du lieu : 4 Upland, CA
LOL I always come to Jack in the box, of course its 24hrs aka I am always going to be here to eat, :) they have everything to eat here and are cheap, greasy at times, but hey its FASTFOOD!
Tiffany F.
Évaluation du lieu : 5 San Bernardino, CA
Quick, very friendly, hot and accurate. Ordered breakfast jacks with sausage and a drink. Hit the spot. In a hurry and on the go.
Ilse G.
Évaluation du lieu : 1 Pomona, CA
Cold curly fries, broken pieces of chicken strips that are more than $ 5 and no straw for my drink horrible service I am not coming back
Casey B.
Évaluation du lieu : 4 Rancho Cucamonga, CA
Ii agree with Cris below… this is one of the best Jack’s I’ve been to. Friendly staff, quick service and orders always right. I live nearby and go a few times a week for the past 5 years. My order has only been messed up once out of over 1000 visits and they fixed it with sincere apologies.
Chris B.
Évaluation du lieu : 4 Rancho Cucamonga, CA
I don’t usually write reviews but this is the best Jack in the Box around. The order is always right, the food is not bad, and the staff is very courteous. Good choice if in a rush, the drive thru moves fast here.
Sharoya M.
Évaluation du lieu : 4 Los Angeles, CA
Respectful staff… Ultimate Cheeseburger patty was very dry… Fries were fresh… Strawberry soda was GREAT
Matt A.
Évaluation du lieu : 5 Rancho Cucamonga, CA
I have been coming to this location for years, and I will tell you that it has changed for the better! Service, Service Service! The drive-thru, as well as inside employees are very professional and seem to have a sense of gratefulness when customers come in… you can’t help but think that they are just over joyed with happiness that they even have a job, and I love that. Now although fast food chains across the board have compromised their professionalism in the way that they act, dress and even respond to customers — this place has not. Yeah, they rock jeans to work, but them apologizing even when it is the customer’s fault is outstanding. They are quick to get you food, and I have noticed two major things about this location. 1. The food is always fresh, even if straight off the $ 1 menu 2. They have now started asking you at the end of every visit, «how was your service today?» I can’t speak for all Jack In The Box chains, but it made me think that they have elevated their service by implementing some basics from Zappos’ Tony Hsieh. :) When they ask you the question about the service it does a couple things for me. Either says, please tell us we did a GREAT job, or please tell us how we can do better. I have given minimal criticism, and when I have… they take it in stride. So with that said, I am going to salute this Jack In The Box in favor of AWESOMENESS! Now go out there and swing by this location! Tip: It is located in a small strip mall area across from a Liquor Mart, so don’t be alarmed by the drunken AA gentlemen that meet in the dumpster location while stumbling over curbs. :)
Stacey D.
Évaluation du lieu : 3 Upland, CA
I am rating their chocolate shakes only and they are good, much better than I would have imagined. Fast food shakes are usually flat tasting and this shake is surprisingly fresh. And it is inexpensive too, sometimes with a coupon you can get one free with purchase of another item or for 99 cents, you cant beat that.
Nydia A.
Évaluation du lieu : 4 Phoenix, AZ
I rarely eat drive thru but when I want some fast breakfast or lunch, and I only have a few bucks in my pocket, I’ll swing by jack in the box. This is a good location, because it’s fast and friendly. Usually there is little or no line. Normally service sucks at fast food joints, but I have encountered some very nice people working here. Tip– try an Oreo shake
Mike L.
Évaluation du lieu : 3 Rancho Cucamonga, CA
I like jack in the box but i really dont like going to this location. try a different if you can
Daryl I.
Évaluation du lieu : 3 Rancho Cucamonga, CA
Unlike with the other fast food chains, this particular location has never screwed up my order, nor have I ever gotten sick from eating here, so that has to mean something, especially from someone who doesn’t consider himself a fan of the chain. I don’t have anything against it, it’s just not a favorite of mine. To be honest, I try never to come here at night. Why? Because it’s right next to a semi-sketchy liquor store that attracts the type of people you wouldn’t want hanging out in the front of your house. Thank goodness they hang out next to the liquor store instead. I haven’t eaten inside since they completed the remodel a year or two ago, but the drive through remains consistent for those rare times I’m in the mood for one of their breakfast items.