Wendy’s

the management sings too much and it sometimes distracts me from what truly matters. The crew here is nice especially that kid Brendan. The manager Jason isn’t too bad to look at either ;)
Customer service is amazing though, everyone’s really nice and willing to fix your problem if you have one

Very slow!!!
Most of the tables were dirty and had trash on them
Fries came out cold and had to take back

I would not recommend this restaurant. Even tho it’s the nearest restaurant to us & very convenient, the chicken they put in their sandwiches is hard, dry and tasteless… not fresh or juicy. The bacon they use is so thick & hard you can’t chew it. Service is so-​so. Will not be going back!

Worst fast food restaurant! They ALWAYS forget something in my order. I try and check my order, but sometimes my husband goes & forgets to check & there is ALWAYS something missing.

I work right across the street from this Wendy’s so it’s convenient for me to go there for my lunch. I have decided, after many visits, that if you are looking for quick service, do not come to this Wendy’s. Every single time I go, I have problems with the speed of service. Most of the time they are standing around talking instead of actually helping their customers. I only have a thirty minute lunch and spent 25 minutes of it waiting for my food. On the bright side, the food is good but not worth it if I have only have 5 min to eat it.

I take the kids for lunch after school every other day, they know my name and my orders. Quick if they’re not super busy and if you pick right it will be healthy food. Great salads even for the price.

Minimal static in the speaker phone. They let me order kids meals even though im a 28 year old who lives with my grandma. I like to save the toys up all year and give them to her to decorate her artificial christmas tree with. The new sirariacha ranch is seriously so hot. But like in a good way. You know what i mean. Winky face.

For is parents the $ 1.99 Kids Meal from Wendy’s its a great deal. Chicken Nuggets or Cheeseburger + fries + milk + frosty. I am not saying is the ideal nutritious meal for kids, but as a once a week treat its definitely an option to consider. Please consider that this is a seasonal special.
One another note, I want to comment on the great staff that this location has, specially a guy at the drive-​thru called Jacob. He was friendly and efficient.

Why does the drive thru take forever and a day to get through? Why are there always a handful of employees standing around the drive thru window/​computers just chatting? Why do I have to repeat my order 2−3-4x at the speaker box and then I sometimes I have to correct it when they repeat it back to me, again at the window? *sigh* It’s fast food, not rocket science. And I can say this because I have worked in the food industry service before.

This is a typical fast food place, food is served quick, not always hot. Staff is friendly and store is clean.

*** Pit stop review (Rancho Cucamonga) ***
This is a nice place to make a pit-​stop while traveling around the San Bernardino area. As for me, it was great to stop here before heading into Crestline because there are few places to stop before heading up the hill. There’s easy access right off off the freeway, and it’s easy access in and out of this restaurant. The added plus is that the restaurant location is nice and clean.
The food is pretty decent. I purchased the Baconator with a double patty. The patty was nice and juicy with a few strips of bacon. The burger was soft, moist, and juicy with every bite. I’m not a big Wendy’s fan because I think the burger just seems a little on the small side. The quality of the burger itself is pretty good.
Food = Good tasting burger
Seating area = Super clean!
Service = Friendly
Restroom = Very clean

We bring our grandsons here for dinner every 2 or three weeks. Teenagers came in without a shirt and barefoot. The employees gave them a high five and were laughing acting like this was appropriate dress. We are not at the beach. Our grandson felt uncomfortable and became upset, so we left. Spoke to manager. The response was Without a sign they can’t make them wear a shirt. I know it isn’t Fleming s but common courtesy is to wear a shirt and shoes. Didn’t feel like employees respected all customers.

Their large cups of chili are premium. It is more like homemade chili. I suggest you get two large ones plain and add some tobasco sauce to them.

Every time I eat here I’m left a bit disappointed. I find Wendy’s to be overpriced, but also their BBQ pulled pork sandwich had entirely too much sauce. Also I wasn’t informed that it had cole slaw in the middle of my sandwich. The French fries can be soggy and cold when you order to go. Even on their hamburgers they put entirely too much sauce and the hamburger is made sloppy.
A positive is their baked potato and chili which are really good. And the staff has been very nice and kind. I go in here for something good I’m left disappointed. Oh well!

Management sucks here

I just came out through the drive-​thru and was shocked by the non existent personal service. I felt like the lady taking my order could care less about the customers and hated her life, not only her job but her life. She straight up kept on repeating herself stating I ordered a coke when I kept on asking if the strawberry tea is sweet or not. The manager behind her was the only one who actually was worth going here. She asked if 3 ketchups were enough and she gave more without hesitation when we asked. The two stars are for the manager and the food. Other than that, the lady worker needs to either be retrained or fired.

Good food and clean.
I think its a nice a nice lunch spot good ac and music

Nice establishment. This crew is nice to customers and service is very professional.
Kudos to the manager here because she started posting the advertisements on the windows with a large gap on the bottom so that customers views of their vehicles aren’t obstructed. For me, if I can’t watch my truck, I don’t eat there, period!

I live about ½ a mile from this location and it would be very convenient for me if it didn’t suck so bad! I have tried this place 3 times. 3 strikes and you’re fucking out!
Advise to management: Slow down!!! They try to get you food out so fast that they mess up your order every time something was wrong. To top it all off the burger and fries were room temperature and you can tell it was already made and just sitting around.
If they only charged like $ 1 I could understand they cheapness. They charge more or about the same as farmer boys or in n out! This place is over priced bullshit man!
They do get your food out super fast is the only compliment. That may not be a good thing though. So… SLOW YOUR ROLL and make sure the orders are right.

Went here for a quick lunch after the morning football games and nobody does it faster then Wendys.
I ordered the new Guacamole Bacon burger and it was good, its kinda light on the guacamole but maybe thats so it doesnt slip and slide all over the place.
This is also the first time ive tried there new fries cooked with sea salt. There old fries where one of my favorites so i wasnt happy when i heard they changed. Most place have ruined there fries by changing them like Carls jr and burger king.
Well these new fries are just as good if not better. I really liked them.
The girl on mic at the drive thru and the kid at the window where both really nice and not rude like other fast food places.