Dunkin’ Donuts

I totally love their tuna on a bagel and my husband gets the grilled ham and cheese, but I LOVE the orangeFreeze drink love them.

They say I’m a hard man to please, but in this case with this DD in Red Hook, NY I am. My coffee had a salty taste to it and my donuts got all sogged together in the bag after I dropped it in the parking lot. It wasn’t a pleasant experience but I like donuts so I might be back.

A clean, well-​maintained Dunkin Donuts, with friendly staff. It’s in a helpful location on southbound NY 9 in Red Hook, especially because the other places are full restaurants. Clean rest rooms.

They get the job done here, but there are some inconveniences. Whoever designed this place either had some limitations or didn’t think some things through too well.
The drive-​through is on the far side of the building. The parking lot is within it, like being on the inside of a horseshoe. That means when you go between the parking lot and the entrance, you must walk in front of the pick-​up window. That can be a little dangerous if you’re walking out and going back to the lot and you forget to check on your right. If you’re in a vehicle at the pick-​up window, please watch for people crossing when you leave, especially children.
Inside, the order counter and register are on the right side, and you go to your left to pick up any food you order — essentially doubling back. If there is a backup of people waiting to pick up food, they will all be in front of the entrance. The amount of free space in front of the counters is also small. If there is a line ordering, it will easily extend to the entrance. The condiment station is near the entrance. That’s fine if you are leaving with your food. If you’re staying inside and getting sugar, napkins, etc., you once again cross everybody’s path.
It looks like there’s enough seating space for people who want to sit inside — several tables for 2 or 4 people plus bistro seating along the window. But the seats and tables are pretty plain, not quite as fancy as what I’ve seen at other Dunkin Donuts.
But if none of that bothers you, and you’re here for the food and drink, and good service, you’ll be fine. I got a «small town feel» from the people working here — it’s an older crowd. They were thorough and considerate when placing orders, and it felt like they knew a lot of the locals and regulars. They did a good job of turning orders around providing options if they were out of something (for example, this morning they were out of English muffins but accommodated everybody with alternatives), and making sure people got good and friendly service.

If you’ve ever been to one Dunkin Donuts, you’ve been to them all. But there’s something special about this location that draws them a bit above the rest. It’s their service, and even though the service wasn’t extraordinare yesterday when I «popped in”(as when another customer found they had no sugar available and the salesperson snapped at the customer, not once but twice), this shop always has something desirable for those who love donuts and other things so much they’ll do anything for them. And no, this location isn’t in a bad place in town-​in fact, it’s in one of the better/​cleaner ends of a town. So pick and choose where you go.

It’s a Dunkin’ Donuts-​if you’ve ever been to one, this is pretty much the same! Depending on the day, you could have a nice person or a not so nice person help you. Choose wisely.