Occasions

I had an appointment and when I arrived it appeared that another bride was still finishing up her appointment. So my mom and I looked around at the dresses while waiting. However, we were never greeted or anything. I quickly realized all of the dresses were at least double my price budget. There were two wedding dresses for 250 $ and the rest were over 1000 $ which I think is a huge gap and really limits which customers will be able to shop there. Regardless, I decided to at least try on the two cheaper dresses. I introduced myself to the woman working and let her know I had an appointment to which she responded with «I don’t know where I’m going to put you, oh yeah I do, follow me.» In hindsight I’m thankful she didn’t kick the other bride out so I could have the attention because I didn’t find anything but it would have been nice to feel like my appointment was also important. If you’re going to make an appointment I suggest discussing prices before you show up so you have an idea of what to expect.

This bridal shop is ok… I walked in to see their selection of bridesmaid dresses. Some of the dresses appeared frayed or had small stains. They carry a lot Alfred angelo bridesmaid dreasses some Maggie Sottero for bride and some off brands. As far as bridal I didn’t see anything that totally caught my attention. The staff didn’t really acknowledge me until I was ready to leave. Not really impressed.

I shopped all over town looking for the perfect dress to wear to my daughter’s wedding, Occasion’s bridal should’ve been the first place I shopped because the store owner was so helpful she knew the minute I walk through the door which dress would be perfect for me. If you’re looking for any special occasion dress whether it be for a wedding or a prom or just a fancy night on the town I highly recommend Occasion’s bridal!

Rude and not helpful. Told the bride to look around and take whatever she wants and put them on herself. Only when the bride was about deciding whether the dress she had on did the owner show any attention. Trying to get the sale after putting know effort in at all.

Reading the other Unilocal reviews I was a little hesitant to shop here, but since they carried the design I was desperate to try on I thought I’d give it a shot. I called and made an appointment and am SOOOO glad I did! The owner was EXTREMELY helpful and super nice! She had lots of good insight and tips to make me look amazing for my special day. I did not once feel ignored or like I was inconveniencing her like the other reviews suggest.

I’ve shopped here ever since I was sixteen and got all my prom dresses, formal dresses throughout college, my sister’s wedding dress, my brides maids dress, and I’ve never had anything but positive buying experiences. The owner was extremely helpful. She knows everything there is to know about dresses, tailoring, and has an eye for accessories. She will tell you like it is. If you need a dress in redding – occasions is the place to go.

I must admit, I read this business’s Unilocal reviews before I even stepped into the boutique and it honestly almost deterred me from coming in here altogether. However, I’m so glad that I ignored the previous negative nellies because I couldn’t have asked for better customer service as the shop owner, Lissa, was simply amazing and provided me, and all my bridesmaids (four to be exact), with outstanding customer service from start to finish.
I also just want to take a moment to point out that this boutique is locally owned and operated by the business owner herself. So, if you’re looking to pop in, you really should keep in mind that there’s typically only one person working (again, this being the shop owner) and that if this individual is already with someone else who’s either booked an appointment or popped in just prior to you, you may not get that one-​on-​one attention most women desire when looking for that special something.
Personally, I don’t feel that this is a bad thing because if I’d made an appointment, I’d want all eyes on me and any person who just happened to «walk-​in» could kiss it. Yeah that’s right, being a customer myself, if a walk-​in got priority when I was the one who’d made an appointment, I’d turn into a raging two year old, complete with tantrum and all.
So, if you keep the above in mind, then all the whiners who complained about not being number one when they didn’t make an appointment and just simply walked-​in, well, their criticisms make complete sense. Whatever though, these peeps can kick rocks. Seriously, first come, first serve, and I feel like it’s pretty standard practice to make an appointment if you want to be doted on.
Regardless, all this aside, I’m so happy that I put my faith into this shop as I seriously couldn’t be any happier as all the dresses arrived within the timeframe the shop provided, the quality of the dresses was superb, and each girl’s measurements were taken by the shop owner prior to ordering to ensure the closest fit possible. Most of all, the shop owner was simply amazing and went out of her way to make sure that not only I was 100% satisfied with the experience I’d received, but also that my girls were as well; again, I had four of them to please!
Anyways, don’t let the negative reviews deter you from doing business here as I feel that you’ll be pleasantly surprised with the level of service you’ll receive. Good luck and happy hunting!

This is the worst dress shop I have ever been to. To start off, the owner has a bad attitude and is rude. She does not give customers the time of day, does not say hi, ask how you are doing, or even ask if you are finding everything ok. They wanted to get rid of the dress off of the rack so bad that they lied to me and told me that the dress could be taken in. Come to find out, the seamstress (who they recommended!!) said that there was no way that it could be because of all of the crystals, everything would have to be taken off, brought in and put back on. So my whole wedding day I had a dress that did not fit right. My mom decided to go back in and try to give them a second chance and buy a bride shirt for me and the owner looked at her and stared and turned her back. (they were not busy, and the owner was not even doing anything but standing there with her arms crossed) I always recommend people to go to sacramento area to shop for dresses. I cannot believe this place is still in business. I am embarrassed for them at just how bad it truly is. If you do not have good customer service skills this is not the business to be in. If you cannot afford to hire employees, this is not the business to be in. There is no excuse for poor attitudes and bad business.

I have accompanied two friends who bought beautiful dresses there. The first one, however, was getting ready to purchase her dress when the owner quickly crossed out the price on the tag and marked it up. The bride’s sister noticed and said «she just changed the price.» The owner said «oh that’s the new price for the season, I’m giving you the old price.» It seems to me like she was hoping the bride wouldn’t notice but that’s just my opinion.
Now that I’m the bride I decided I would look in town before going to Sacramento. I did not find a single dress that I even kind of liked. I am a size 2 and there wasn’t anything even close enough to give me an idea of how it would look. The owner also will not clamp the dress due to the risk of damaging them. It was hard to visualize the dress with someone scooting behind me, holding the dress as tightly as possible with her hands.
I don’t know if it was because my mom and friend were helping me in the dressing room, but the owner was kind of moseying around the store while I was trying on dresses. She really didn’t give a lot of input (which I would have valued). Toward the end, there was a dress that I said I kind of liked just to be polite. I had already put my regular clothes back on but she told me to put the dress on again and take a picture because «I’ll be more likely to come back and buy it.» It is pretty clear that she doesn’t care about a dress that made me happy, it was all about making a quick sale.
I am giving two stars because the owner wasn’t utterly rude to me. They also do have beautiful dresses if they are close to your size and the style you want. Seems overpriced for the quality, though.
When I went to Sacramento, my dilemma was the opposite: I loved every dress I tried on, and they were in the same price range. The employees were friendly, knowledgeable, and at least acted like they cared that I bought what I liked. They clamped the dresses which gave a much more accurate depiction of what it would look like. It’s worth it to drive 2 and a half hours for more options.

My mother and I went into Occasions before going to dress shops in The Bay Area just to check it out. We had an amazing experience! There was a large selection of dresses: everywhere from the more expensive name brand to the more affordable lower end. The owner Lissa was amazing and listened to exactly what I wanted. My dress was all that I could have imagined– affordable, and name brand! Lissa made me feel special and like a valued customer. I was glad to get the special wedding dress experience without ever having to leave Redding. Thanks Lissa!

I went into Occasions a few months ago just to get an idea of what kind of dress I wanted for my upcoming wedding. I did not have an appointment, which I was worried about as this is a very small, owner operated boutique. I appreciated that the owner was not intrusive, but when I asked for help she was right there. She was not upset about us just showing up to browse, and when I found my dress she stored all of my info and let me know what the time frame was if I chose to order from her. I went back yesterday with an appointment, and she was very helpful, got my measurements, as well as helped my bridesmaids try on gowns. All the while helping a walk in and another appointment. I’m very glad I kept my business local, and she was very appreciative of that. For anyone shopping local, please remember to be considerate and either make an appointment, or be grateful for the time she is able to show you while working with other brides. Overall, this was a great experience and the owner had a lot of knowledge and good advice. Thank you for helping me find «The Dress» Occasions :)

Lissa was so awesome I walked in her store andl she knew exactly what I was looking for and was just the most awesome awesome person to get me ready for my daughter’s wedding in 3 days. no words can express how thankful I am for her and her help

Eveyone in this store is rude and unhelpful, especially the owner. Went to go when they were supposed to be open and no one was there!

I got married last October. I had never been to this store so I went in to see what they had. I am a bigger girl so I was not too confident that I’d find something. The owner was a very friendly lady. She gave me a lot of choices to choose from and I found my dream wedding dress!!! She also gave me the name of a lady who I got it altered from who did AMAZING! I give occasions two thumbs up and five stars!!! They are clean and friendly.

Great selection and would have been happy to order our whole bridal party’s dresses butt the owner was so rude we will never be back. As a small business owner you really shouldn’t treat ever customer that walks through the door that they are below you! Not only was our group treated poorly, very poorly, every customer got the same attitude. I witnessed her being very judgmental towards her customers and that’s really to bad. The owner obviously thinks she is too good to treat people with respect. Will never return.

I will not shop here again. The lady that owns the store is rude and seems like she doesn’t care about her customers at all. I went in twice to give her a second chance, I thought maybe she was just having a bad day the first time but she was just as bad the second time. She made me feel unwelcome, like I was an inconvenience and she would much rather be doing something else then helping me find the perfect dress. She had her back almost turned to me while lacing me in a dress while she carried on a conversation with another employee, not once asking what I liked or didn’t like about dress. She never smiles and is not friendly at all. I sure wont be going back or recommending this place to anyone, I don’t know how she stays in business. Every other bridal store I’ve been to has been great except this one.

Found some beautiful dresses, but the consultant was less than helpful. We had to browse through the dresses ourselves (i did schedule an appointment), which wasnt so bad, but I had no idea what size I was. There was another woman in being fitted for a BRIDESMAIDS dress and was being waited on hand and foot! I will definetly look elsewhere.

Lady who was working was unfriendly and not helpful. This was back in April 2010 when I shopped for a dress. Hopefully they have friendlier staff now.

Yeah, I wish I didn’t even have to give one star.
The owner Leisa was friendly when my mom and I first walked in to browse the wedding dresses. I had read the reviews before going in and was prepared to be disappointed. But she was so nice and bubbley at first that I thought everyone on Unilocal had got it all wrong!
But then, she asked me my price range and when I told her I wasn’t going to spend $ 5000 on a dress she immediately changed personalities. She became rude and uninterested. The other bridal shops I had visited gave me all their attention and helped pick out dresses and gave me their own personal opinions of how I looked in each dress. She did quite the opposite. She then went and picked up the phone and began talking loudly (it seemed to a friend maybe?) so that it was uncomfortable for my mom and I to have a conversation. Other customers came in left in a hurry as she was snobby to them as well.
On the other hand, she did allow me to come in and try on the wedding dresses without an appointment. And I did end up finding a dress there that I liked and I did purchase it. So I’ll give her that.
However, there was a small tear in the dress and I asked if I could get it right off the rack and for a discount. She agreed and even said she would send it to the lady who does all the alterations for the dresses (Norma) for no extra charge as she never noticed the tear before.
This is when the real nightmare started:
I paid for the dress in full right there on the spot (bad idea. I should have only paid half as to ensure her part of the deal would be carried out). She said Norma would have the seam fixed in no more than a week and that I would get a phone call.
Two weeks goes by. No phone calls. I begin to get anxious as my wedding was coming up quickly. I called Occasions and spoke with Leisa, she rudely talked down to me and told me she had no idea what the status of my dress was and that I myself needed to contact Norma. After quickly giving me Norma’s number she immediatly hung up the phone without saying goodbye.
Right after I called Norma. She had no idea which dress was mine and was not familiar with the situation which irratated me even more than I already was. She told me she was too busy with «other dresses» and that I needed to call back in a week as she did not even have time to speak with me and hung up on me. Second time that day.
I patiently waited for a week and a half, it had been more than a month since I purchaced the dress and I was furious. I called Norma and demanded an explaination. I began to tell her the situation as she had no idea what I was talking about and when I told her Leisa had promised my dress would be done in a week she LAUGHED. How incredibly RUDE! Who does that?! Laughes in their customer’s faces?! She then went on to talk down to me, called me «honey» in a demeaning way (I cannot stand that!) and then went on to tell me there is no way Leisa would have told me that (basically calling me a liar) and said that she works on the dresses in order of the wedding date.
Being ABSOLUTELY appauled by how both of these women treated me as their customer and as a person I demanded she find my dress and have it ready because I was on my way to go pick it up. There is NO reason it should have been this difficult and unprofessional.
After saying I wanted my dress, she magically found it. How convenient as the whole converstation she kept saying she couldnt find it (great way to piss me off even more, loose my wedding dress).
The thing that sent me through the roof was that after she told me she found my dress, she said, «Oh, Honey! This dress has been finished for weeks!»
So. Long story short, please please PLEASE, don’t waste your time. Both of these ladies were ridiculously rude, demeaning, impolite, and above all UNPROFESSIONAL.

My friend and i went into occasions looking for formal gowns. We each found a couple of dresses and headed to the fitting rooms to try them on. my friend had first tried on a gown that she had the intent to get, so she put the dress back on the hanger and came into my fitting room to help me with my dress. After, she went back into her room to bring the dress up to the counter to purchase it. To her shock, the dress was GONE from the fitting room!
My friends then asked «what happened to the yellow dress?»
and the owner, Leisa says «i gave it to someone else.»
We left IMMEDIATELY!!!
**to summarize this store: service is CRAP. It is obvious that the store owner and the workers only care about selling their dresses. If you don’t look «nice» they won’t give you a minute of their time. The only reason why this business is still up and running is because it is one of the few bridal/​formal dress shops in the area. If another business opened up just like occasions, they would run this crap of a business bankrupt! (which i hope happens).