Chili’s

I have to say it’s THE BEST customer service we (My boyfriend & I) have ever experienced! On a very busy night, in the bar area, we only waited 15 min, and got the best host. Her name is Nadine, was attentive, kind, funny & very detail oriented. I couldn’t ask for a better night! Thanks girly! We will be coming back

The food was good, but don’t order off the lunch menu, the burger patties come out burnt and its not satisfying. The wait was fast. But getting our bill took a long time.

I went to Chili’s today for the first time, honestly, I wasn’t looking forward to it because of some of the reviews on Unilocal,but like a lemming, I followed the crowd and jumped over the cliff. I ordered a combo plate of half a rack of ribs with grilled shrimp, got stuffed mashed potatoes and macaroni and cheese for my sides and mango iced tea. All I can say is YUM! The ribs were fall-​off-​the-​bone, the shrimp were flavorful and the mashed potatoes, well, all I could think is, is that I could most certainly eat these for every meal for the rest of my life! The macaroni and cheese was so creamy and the bread crumbs on top just set it off! The mango tea was really good, too! We had tried the eggrolls for appetizers and I liked them… chicken, spinach, cheese, corn, peppers. not HOT spicy, but flavorful-​spicy! Those, along with the chips with salsa and guacamole were fresh and GREAT. My husband got a combo fajitas plate and loved it (couldn’t eat all of it!) and my daughters both got bacon classic cheeseburgers, made to their order (well done, no tomato, no cheese, blah, blah). They said they loved this Chili’s burgers over all other restaurants. It was really busy in the restaurant but the waitress (pregnant even!) was very attentive and checked back often. The parking lot was packed, but we found parking that let us burn off a few calories (very few, believe me) and were surprised to get seated almost immediately. I will definitely be back… maybe for my birthday, even… and I go to my FAVORITE place for my birthday each year– it may have just gotten usurped!

Food was salty af. Onion rings & chicken crispers tasted like the oil was old or burnt. Literally, put water in my alfredo because it was so salty. I really wish I would have told them I didnt want it, and my garlic toast didnt come until we were done eating… worst Chilis food Ive ever had.
The server was cool tho.

I enjoy coming to chilis every time I come here always greeted with a smile even if I’m coming in for a to go order. Food is always great it’s rare if I ever have something bad to say but what I like is that manger does come around to ask make sure everything is good and If something isn’t right they make sure to fix it and make ur visit pleasant highly recommend coming for lunch time great good adorable prices for the amount of food

You can never go wrong with chilis. I love the service at this place. Very clean. The bar tender was cute and polite to the non drunk people. We all sat in the bar area for my cousins 21^st birthday. Great place for the game. they have like 8 tvs.

Wow, quite possible the lowest quality of food I have ever gotten. I ordered through Grub to Go because i have two sleeping children and needed delivery. I ordered the steak fajitas which cost me $ 14 and some change. What got to me was barely edible. The steak was almost non-​existent and tough to chew and the «caramelized» onions were barely cooked! Plus they only give you three mini flour tortillas, like that is supposed to be enough to put your food in. I will never be ordering from a Chili’s again. It felt like they half-​assed it because they knew it was a to-​go order and that they wouldn’t have to deal with a customer. If I was there at the restaurant and this came, I would have sent it right back. This was the worst $ 14 I’ve ever spent. I even had to give them tip for this because I ordered through Grub to Go. Get your act together Chili’s.

Awesome service, awesome smothered burritos, awesome experience. Why the bad reviews? No sign of what was written.

We’ve gotten closer to the end of waitstaff. One day, many waitstaff will be replaced by robots. At Chilis, they’ve put a touch screen monitor on every table. With this monitor, you can order drinks from the bar, order dessert, see an interactive menu, play games, and pay by credit card (you still have to order your first round of drinks and your appetizer and entrée from a human being). I bet one day, a robot will bring your order to your table for you while you stare into your phone. Eliminates all interpersonal interaction.
I hate it that they put the caloric information on items. I didn’t want to know that the bloomin’ onion was 1,400 calories. I just want to stuff my face with delicious greasy goodness dripping with ranch dressing. To save my pants from bursting at the seams, I had the sirloin steak with steamed broccoli with only 250 calories. It was pretty darn good.
The staff are well trained; they check on you and another one comes to let you know the first one is on break then yet another one comes to bring you your food. It’s like a clown car of waitresses in there. But at least you know that you’re going to get taken care of.

I don’t understand the low reviews, keep your expectations low and you won’t get disappointed. I can’t say I have had a bad time at this location, and if anything, it’s more reliable than the Hospitality Lane store.
The food is consistent, which is nice, and the new pay at your table option is cool. The printer jammed on our table, but we applied a free appetizer coupon and gift card with a modest balance with no hassles.
The burgers are big and tasty, I always liked the fajitas, and of course the baby back ribs! Chops and salsa are always a good munchie, and the Oktober Fest on tap made it a good lunch.