Redondo Beach Dental Group

Dr. Stalley and staff are the best. I fly out from Nashville to have any major procedure done because he does it without you ever feeling a shot. He takes great care, is able to make the crown in house so you are only there one day, and makes sure that it is done right. Had I gone to Dr. Stalley first I would have never feared going to the dentist and I would not have as many issues with my teeth. He takes away all fear, and his enthusiasm for his job has me nicknaming him «Mr. Dentist» cause you can see his love for being a dentist.

I have been going to Redondo Beach Dental and seeing Dr. Stalley for over ten years. They are always on the forefront of new advances in dentistry with a very modern approach. Their customer communication is excellent and you always know exactly what type of work they recommend, why, and how much it will be out of pocket, in advance. I’ve seen prior dentist that seem more like a bad car mechanic doing unnecessary work. With their advanced cameras and technology, Dr. Stalley is always able to show me exactly what is wrong and why it needs to be fixed.
I recently had a crown put in. Two things on this procedure: 1, They are able to make the crown themselves and have it be a one-​day procedure, as opposed to many other places where they put a temporary crown on, the actual crown is made at a lab, and then a second appointment is needed for the fitting of the new crown. And 2, though this makes for a long appointment (3 hours), you have the option to watch a DVD from their decent sized selection which helps take your mind off the uncomfortable parts of the appointment and pass the time quicker.
The staff is always professional and very helpful. Nora is my hygienist and I highly recommend her.

Best Care
Best People
as good as it gets!

Like many other reviewers, I have been with Dr. Stalley for longer than I can remember. Throughout that time, he and the staff have consistently been the best in the South Bay if not greater Los Angeles. ALWAYS thoughtful, caring, and professional.
Several reviewers also note that Dr. Stalley is constantly ahead of the curve technologically as well. My latest trip actually required that tech: a super accurate three-​dimensional placement of an implant that could place the thinnest of implants in an area of bone that only the most modern equipment could even find.
Keep on smilin’.

I have been seeing Dr. Stalley for at least the last 15 years and he has always done right by me. My husband goes to him and now so does our daughter. Our daughter sees Dr. Pino and she really likes him very much. She has been to a number of dentists and I was a wreck prior to her first visit there but when she was done she was very happy and said she liked them very much. I would recommend them highly.

Cheryl is THE BEST She always make sure I am relaxed and comfortable. This new office is great! Dr. Pino spent time getting to know me before he went over my X-​rays. They offer several different options for patients who get anxious before seeing the doctor (like me!!!). I’ll be returning!

Dr. Stalley and the staff they are all just amazing. Every time I been in the office I waited less then 5 minutes. The staff members are friendly and very professional.
So today I stop by the office to drop something off. I saw t Mrs. Stalley and told her that I just chipped my front tooth. I had no appointment at all and she told Dr. Stalley to take care of it. The best part I was in and out about 30 minutes. I am so grateful for Dr. Stanley and I actually drive from Sherman Oaks to Redondo beach to see him because he is such an amazing Dentist and I love the staff. Defiantly 5 star the best dentist in town.

I have been a patient here since the mid 90’s and would not hesitate to recommend them to everyone I know. I have seen different dentists and hygienists over time and it has not been perfect but overall I am very happy with the treatment I have received by everyone associated with the practice.

Great dentist practice. Newest technology in terms of dental care, and great appointment system which reminds you on text and email about upcoming appointments. Not 5 stars because last year I was at the dentist a lot for getting two crowns and two veneers. I had a cleaning scheduled in December, and I thought it was my second free cleaning that is built into my insurance. AFTER the cleaning, they give me a bill for over $ 100. I explained to them that this should go towards my free cleanings from my insurance, but they said I already used the two free cleaning and this was my third (apparently one counted when the cleaned the teeth after the veneers and crowns were put in). If I had just waited less then a month, it would have been the next calendar year and it would have been free for me. After the money I spent on my crowns and veneers, they didn’t give me any breaks. I think they knew this was my third, but didn’t tell me until after.

Not only the friendliest staff but all very professional. The dentists and assistants are all 5 stars.
I have a lot of fears from the horrors of past dentists, pain, shots, etc.
Not here you will find the most considerate and amazing dentists here, the least amount of pain and very careful if injections are needed. Up to date modern equipment, no sending stuff off to the lab and gagging on the horrors of that temporary crap in your mouth.
Plus they guarantee and stand behind their work, something many dentists claim, but do not.

Dr. Stanley has been my dentist for many years. He and his group provide excellent service.
I’ve gone to other dentists and they even compliment the work he’s done on my teeth.

The time efficiency, staff and technology are great… However, am so disappointed by this place for their unethical practices. I went today for a yearly check up. They took X-​rays and pictures zoomed in on and put up on a screen. The technology is top notch, but then this happened… He told me I need two crowns and almost a dozen fillings. Apparently my «patchwork fillings I had over the years need to be replaced with a crown». He showed me nothing on an X-​ray to support the decay. Instead, he showed me the up close pictures of my teeth pointing to lines of darkness which he said is cavity. He said I needed the two crowns right away. He left me with a bill I’m scared to mention. Claiming my two crowns I needed were urgent, the fillings need to be done within the year. I left in shock as I am carful with my teeth and my last dentist told me I had no cavities. How could in one year my teeth get so bad?
So I sent my X-​rays to an old friend out of state who is on the national dentistry board and helps develop ethics among colleagues.
He said there is not one single bit of proof I have any decay beyond the accept amount into the tooth. He said the pictures of teeth stains and determining they are cavities is not possible. He said everyone has stains if you eat anything dark in nature or wine you can have horrible staining that looks like decay to the eye. Basically… You can’t go by photographs.
He also said my X-​rays look so good he would put me in the category of people who only need X-​rays every two years. He said telling me «my patchwork filling have decay under them so you need a crown» is technically not a lie because those teeth will eventually need a crown. However it’s in 3 years or 40 years we don’t know. And to practice like that day is today is unethical.
Today I had my old dentist take at look at the X-​rays as well. She also said she sees no evidence of any decay.
Wow. Just wow. I just saved myself thousands of dollars and lots of pain. Too bad you can’t even trust a dentist these days.

If you want a compassionate skillful dentist this is your place!
Dr Pino is excellent and the staff competent and professional. Timeliness of appointment excellent. Would give 10 stars if able.

Friendly and efficient staff that usually gets me in and out on time. I’m a very happy customer.

I had an amazing experience with Dr. Pino…
He’s the best, if you want to have a great experience. Go see him!!! He made me feel very comfortable, relax & I trusted him instantly!
Great energy & very helpful staff!

Bottom Line Up Front: Dr. Pino and his staff were professional from start to finish. I would recommend this facility to a friend. See below for further details.
This review encompasses my 1) initial checkup & cleaning, 2) a follow-​up to fill two cavities and 3) a final appointment to fill another two cavities. All appointments were with Dr. Pino completing the procedures.
1), Initial checkup — Arrived 10 minutes early and was seen on time. Was given a brief tour of the premises and it is clear the staff are concerned with ensuring there is a relaxing environment. The reception area includes a small waterfall display and they also have a massage chair (I did not use it). In the exam room X-​rays were taken and analyzed using varying contrasts to give greater fidelity in showing any deterioration but no evidence of problems was seen — I had sealants put in 14 years ago and I have come to expect this diagnosis. Upon further visual inspection using a high definition (HD) camera Dr. Pino discovered early cavity development in four of my teeth. Using the monitor in the exam room to display the photos from the camera he was able to clearly show me the black areas on the teeth indicating initial deterioration. My teeth were cleaned and two separate follow-​up appointments were made to address filling the cavities with a quote for the work that was to be done.
2). Only having had 1 previous cavity 14 years ago with memories of the sudden recognition where the drill had made contact with a nerve that was not fully numbed, and after affects including but not limited to cold sensitivity, minor throbbing and seemingly different pressures in the tooth when I flew that lasted six months, saying that I was anxious to have two cavities done in one sitting is an understatement. (The experience also precipitated the decision for the sealants mentioned above). I arrived 10 minutes early and was again seen on time. The dental assistant (I did not get her name) was very courteous and calming. She prepped for the exam quickly and nothing was needed once it started. She offered dark «glasses» that rested on my lower cheeks which offered both relief from the bright inspection light and they physically protected my eyes from material that may have resulted from the procedure. The intensity of my nervousness produced beads of sweat on the glasses where my brow was. A topical numbing agent was applied followed by Novocain (or its equivalent) shots. The most I felt during the administration of the shots was a little a pressure. I believe the approach was to inject the fluid to numb that area, pause for numbing to take hold, then go a little deeper — Whatever the approach, it worked! After a brief pause to ensure the alchemy was fulfilling its function the «demolition» commenced and was followed by filling the teeth using other methods of modern alchemy. I did not feel any discomfort that day and joined my running club for a three-​mile run just a few hours after my procedure. After two days I could not tell that I had anything done to the teeth.
3). Again, I arrived 10 min early and was seen on time. This time I was pleasantly greeted by Olena who had my dental photos on the monitor and the instrumentation needed for the procedure ready for the doc. After Dr. Pino gave me a quick brief he applied the topical and Novocain as above. My anxiety was significantly lower this time due to the above experience in filling the initial 2 teeth. Unfortunately, my lower jaw appears to have more sensitivity which resulted in the need to administer the Novocain over a longer duration. Dr. Pino offered another option (a laser) but I insisted we press with the current method. I’m not sure if the price would have been different, as I didn’t ask. Olena’s reminder for me to breathe during the application helped and after another minute or two the Novocain was working. I was completely relaxed during the «demo/​construction» phase of the remaining 2 teeth. So much so that I came real close to dozing off — I think they asked me something but I was so relaxed that I was on the verge of losing consciousness. After the procedure Dr. Pino took some time and answered some questions I had about other procedures. Olena informed me of some other products that assist with dental longevity (aka pain avoidance) which I will consider.
Again, I highly recommend this office for you dental needs.

I had a great experience as a new patient Dr. Stalley and the staff were nice and he explained everything I need and I was impressed by the technology.
I think I found my dental family

More bad customer service and unwillingness to make a wrong, right. The following is email correspondence initiated by RBDG’s manager to me.
HI David,
I read your Unilocal review and wanted to look into your account and see if we can rectify the above mentioned issue. Would you be willing to provide me with your last name so that I can get some further details?
Thank you,
Christina M
Office Manager
Hi Christina,
As you can see my situation from my post, what are you willing to do?
Thank you,
David
Hi David,
We appreciate your feedback and are always striving to deliver the best customer service possible. I was able to locate your account information. Unfortunately I am unable to help as this above mentioned issue is something that occurred about 4 years ago. Thank you for your time.
Christina M
Hi Christina,
Please help me understand why 4 years or 4 months matters in fixing an injustice that was done to my family.
David

Love this place! They always make me feel very comfortable. If I’m going through a procedure, they always make it pain free. Jill, my hygienist, is the best! She always encourages me to do better with flossing but never makes me feel bad — like some other places do. They are always warm and welcoming. I’ve got a bright smile for RBDG.

Don’t make the mistake of wasting your time and money with these guys! They pretty much overprice every service (even with insurance!)
I made the terrible decision and gave them my email as well and I’ve unsubscribed after every single email. Still getting spammed by texts and emails from them. To management: Unethical business practices will get you nowhere folks, get it together!