Barnes & Noble

Barnes and Noble makes waiting for CalTrain bearable! Seriously, a book shop adjacent to the train station is a dream come true when public transportation is on limited schedule. But aside from this, as one who does not get through a day without reading, I find the employees friendly and welcoming and though the book selection is limited, there are definitely some unique tomes if you look hard enough. I do with they would expand their psychology section rather than the obnoxious «celebrities as personal coach offering yoga advice for lovelorn libras» section though! Though there are limited spaces to read (a small row of chairs and benches), there is usually a chair available and if not, there is ample space to sit on the floor against a wall which I am content with.

I love Barnes & Noble, and have been a member for 10+ years. However, this location is kind of a nightmare. Don’t expect to be helped by the staff, and managers can be of little assistance.

I prefer independent bookstores but kudos to B & N for still being here and in a convenient location. I have found the staff nothing but helpful and generally find exactly what I’m looking for. They also have a nice selection of children’s books, well organized by category and quality children’s toys. For us, it’s well worth it to have the frequent shopper’s card, which can be used online too. Magazines seem a bit retro now, but they have a great selection and I can find Scientific American and New Scientist and some other fairly obscure ones. Long may B & N last, shop here, in Redwood City and not at Amazon if you care about the preservation of brick and mortar stores!

Staff are pleasant, it’s not crowded and for me has more character than the large over populated «superstores». Selection remains good, and there are plenty of cafes etc nearby.

Nice place to escape a busy neighborhood and relax. They do NOT have a beverage/​snack counter at this location, but they did have a customer restroom and drinking fountain. Staff was friendly and helpful.

If there’s an option to give zero stars, then I would for this place. Awful customer service! Dismissive and rude store manager (Shannon Olson) who threw me out of the store for attempting to return an item that I had purchase 12 hours prior with a valid receipt. Not only was I questioned and made me feel judge for attempting to return items that were never opened once but she slid the books in front of me and stated that she will not return any of my purchases and insisted I leave and go to another store in a very dismissive manner! Very unprofessional staff!

Clean and organized bookstore with lots of bargain priced books. They have a great selection of books and I can spend hours and lots of cash here lol

This is barnes and nobles on the go. You can’t chill here and read books cause they don’t have reading lounge just a few wooden chairs and benches which make your behind sore for sitting for a longer time. But on the other hand it’s not crowded!

Super crowded parking lot with some A-​hole drivers but it was a few days before Christmas so I can’t expect much. The lines were long but again, par for the course. They have a great selection of games, cards, how to kits suck as crochet and origami kits, greeting cards, journals and obvi books. Tons. Of. Books. The store felt a little cluttered and they were out of stock of a few items I wanted, but the young lady (awesome tats of book quotes on her body) was trying to help by looking to see if they had extras in the back. No luck but nice of her to try. The service at the checkout wasn’t as positive. I wasn’t offered a bad nor told I could purchase one (spending over $ 100 doesn’t earn ya one free bag?) kinda ridic but whatevs. They had most of what I needed and was in and out fairly quickly. Happy to see people still reading books. In not the only one and that’s awesome.

Worst customer service ever in a Barnes & Noble
No booksellers on the floor to help me find a book. Went to the register where there was no one in line. As I gave the cashier the name of the book, a customer came up who wanted to purchase something. The cashier told me to move to the side so she could help the paying customer. What was I? Corned beef?

its great to have a bookstore still around. I am not a huge reader but i would like to change that aspect of my life. friendly staff makes for a good experience. i always get my mags from here. GQ, MENSHEALTH n so much more

i’m really glad that there’s a B&N closeby to where i live, esp since there’s not that many of them around anymore. this one is nestled inside the sequoia station shopping center, right next to downtown RWC. size-​wise, it’s a bit smaller than other B&N’s i’ve visited, hence the more cramped feeling when i’m shopping inside. but they have the same offerings as their sister stores, magazines, books, chocolates, calendars, children’s section, and some novelty gift items. parking can be tough here since sequoia stations always seems to be busy, no matter the time of the day or day of the week.

I went in to use a gift card, I don’t go to B&N very often any more because I have a kindle the store is way over priced. There seemed to be 2 employees working, one woman was very helpful, offering suggestions and taking me to find a book that I wanted.
The man working the register seemed bored and uninterested, I probably would be too considering that they store was empty but I would have appreciated the effort. Decent book store if you need something. The prices just make me crazy.
Because I wasn’t looking for anything particular I can’t really complain about their stocking/​selection. I had plenty of good choices and took some good reads home.

If i could give zero stars i would have. The employees here are jerks. It’s fine to tell me I’m past the allowable return date but don’t act like you’re enjoying it. One more reason to use amazon.

This is NOT one of the best Barnes & Nobles in SMC. Avoid it if you can.

I’ve been coming here since this place opened. Yeah, it’s not as big as some of the other Barnes and Noble stores around, but it’s close. I wish they were still open late though. It was my go to place for late night browsing. I do have some problems finding books here sometimes just because they aren’t too big. Some of the workers are very helpful and friendly, but some are a bit off. I was told that I was not allowed to sit on the floor in one of the aisles. Okay, that’s fine I’ll get up. However the teenage worker was a dick and stood watching my fat butt attempt to get up ladylike. When I finally stood up, he looked at me solemnly and said «good job». Little punk — I wonder if he was born yet when they opened this location? Hmmm.

This Barnes & Noble gets a 4 star review from me primarily due to the fact that it is still open. Back when bookstores such as this one and Borders were still open, I would visit one practically every weekend. There’s nothing more satisfying for an Asian than reading tons of magazines and books without buying any. I could stay there for hours. There wasn’t anything special about this branch in particular, other than attentive customer service and prime location (downtown Redwood City). My mom and I did end up purchasing a few cookbooks that were on sale. I opted out of buying a few fiction novels since I would rather read them on my iPad. It is unfortunate how the evolution of technology has shifted corporate business models from «in-​store» to «on-​line.» I will always be an advocate for bookstores and hope this one will stick around.

NOTICE there is NO CAFE in this B & N!!!
Very intense seats…

One of the bigger commercail bookstore in my area but not a big as the Barnes & Noble in San Jose. I did happen to find the books I was looking for under unusual circumstances with one of the young store clerks.
It wasn’t funny but the young lady with the streak of magenta in her hair that help me quickly find the books I was looking for stopped at a couple of areas and books just fell off the shelves at her side. She thought it was funny… I didn’t really… there was no obvious reason the books should have come falling off the shelves at her side. There was no one near us. We weren’t having an earthquake and we weren’t in the midst of a tornado or hurricane.
I don’t play that nonsense… I believe in the power of prayer and the power of God. I assumed there was some sort of demonic spirit moving through her so after the second incident and her laughing, I looked her straight in the eyes as she came up off the floor from picking up the books. I was quietly praying in the name of Jesus. The young clerk stopped laughing and no more books came flying off the shelves. The girl did know where all the books I was looking for were at and was quick to find what I was looking for.

I was at the Sequoia Village B&N to get some quick reading materials. Unlike the other Barnes and Nobles, this location has no café/​coffee shop. Just read a book, instead of chit-​chatting your daily life with your friends. A bookstore that is library-​like atmosphere, it is the way a bookstore should be. Employees will kick out the people talking on their cell-​phone. And no, they didn’t kick me out!
This Barnes and Nobles also close late. Yeah, like what am I going to do @ 10 pm besides Unilocaling?