Hunan Chinese Restaurant

I will preface my review by stating that in the 4 years I have used Unilocal,this is my very first «Review.» This was my order:
Beef & Broccoli combination platter (EXTRA SPICY)
Small order of BBQ Ribs
16oz. Ginger Ale
Total: $ 17.70 + 5.00 tip for delivery to the hotel 3 blocks away
I cannot begin to tell you how frustrated I was when I sat down and tasted my food. IT WAS COLD. ALL OF IT WAS COLD!!! I got dressed, drove to the restaurant and explained the situation to the manager/​owner. She opened the food container with the beef & broccoli, removed the beef and used it to make me a fresh batch. She stated that beef was $ 7.00/lb. and she didn’t want to waste it!!! What? She then took my ribs that I bit into and threw them back into the «Pot» to reheat them. I’ll say it again, she took the food that I ate from a few moments ago and reheated them in the same utensils they make everyone else’s food. So, my saliva will forever be a part of this place. In addition, the man who «reheated» my ribs dropped the cap to the bottle that contained the bbq sauce on the floor only to pick it up and place it on the bottle. NO rinsing it off, no wiping it. Also, the packages I returned containing the broccoli and pork fried rice was not thrown away. She left it on the counter behind the cooks. Now I ask you, why would she be saving this? Why not throw it away immediately? ANSWER: Based on the previous 5 minutes one would have to assume she intended to use it for another order.
In closing, if you don’t mind other customers half eaten food being reheated in the same pots and pans, if you don’t mind eating at a place where they drop things on the floor and reuse it again without cleaning it, if you don’t mind horrible customer service, then by all means, ENJOY!!! I will NEVER, EVER eat here again!!!

Another bad experience with delivery service. 90 minutes. If they would just inform with the expected time.

NEVER eating here again. Came in late, Open sign was still on. I asked if they were still open. The lady that runs it said yes, the man was out front. I ordered and they left the 3 young guys in the back to cook my food. I watched as one of them sneezed into his hand and then threw whatever into my food. The other guys laughed. Then they realized I saw them. I knew it was my word against theres, no proof. I just paid and left and threw it away. So disgusting! I’m not one of those people that is just crazy and thinks this stuff happens, I saw it! Don’t take late customers if you want to be shitty about it.

Good Chinese food at great prices. We just finished dinner. The steamed vegetable dumplings had dough of the right texture: a bit sticky but not gummy. Cold sesame noodles had a nice consistency and stood up to the sauce. Vegetable fried rice was «California style» — fluffy & egg free. A good dinner.

Best Chinese takeout in the area, hands down. We’ve been going here for years and the food is still non-​greasy, generously portioned, cheap, and most importantly delicious. The people who run the restaurant are always so wonderful and friendly too. There’s not much of a seating area but really that is not the most important part of a takeout restaurant. Take it home and enjoy with some Ben & Jerry’s!
For fellow vegetarians I recommend the family style bean curd — ask for it with garlic sauce :-)