Sierra Skin Institute

My experience with Sierra Skin Institute has always been more than exceptional. I am always greeted by a smiling polite receptionist. Scheduling an appointment is a breeze and I have always been able to find an appointment that fits my schedule. The waiting room and overall feel of the office is clean, bright, professional and uplifting just like all the services that I have received! Angee Gray always makes my experience educational and I leave feeling better than how I felt walking in. I am always amazed at all there is to learn about the emerging and evolving skin care industry. I am so glad that there is a Dr.‘s office like this one that exists in our small but growing city of Reno.

Dr. Ostezan, Angee and Kathy are amazing! Carly and the other staff members are very professional and caring. I am extremely satisfied with the recommendations provided and the results.

The doctors are caring and thoroughly addressed all of my concerns and the staff was friendly and very welcoming. My dad is a patient as well and the nurse practitioner diagnosed his melanoma and was able to treat it in time.

They had a wonderful doctor there that made dealing with their staff and scheduling issues worthwhile but she has since left and after a handful of appointments I am done with them. There must be a better dermatology office in town. They book out months, if not years in advance. If you book the first appointment for the day they are still running at least 20 minutes late, the doctors and the staff show up almost a full half hour after they «open». The staff tries to push cosmetic procedures on you and the one doctor I have seen is distracted and not paying attention. During my yearly skin checkup last year I discussed my concern with bumps on my forehead that I could not get rid of and she told me I needed to use Retin-​A type creams, but I had been using them and they clearly didn’t work. After researching on my own via internet I found I had a common fungal infection and washing my forehead with simple nizoral shampoo would clear it up, which it immediately did. If you need a simple procedure done the doctor acts like it is no big deal to get you in but once you try to schedule it will be months before they see you. Don’t tell me to come in to get cystic acne treated with a cortisol shot if you are booking into next year. After the misidentification/​blow off of my forehead bumps I don’t trust them for my basic yearly anymore. I am so bummed the good doctor is gone, it is time to find another office.

after waiting almost 6 months to get and appt. for my husband when he got to the dermatologist office he was told his schedule was for April 2016 Who the heck makes an appt. for some one for two years out!!! They Did Not due anything to get my husband in to an appt. that they had obvisously screwed up. They sent my husband home without his appt. and rescheduled him. I Do Not think this dermatologist office is worth waiting months to see, the one doctor that had my loyalty is no longer there and obvisously they have enough patients that they don’t need or care about new ones.
Very bad experience. Find another Dr. not worth the wait here.

Love this place! Angie is amazing and I really enjoy my appointments. The recommendations and results are very impressive. Angie is helping me to look my best for my upcoming wedding. You should book an appointment with her ASAP. She is so helpful and has me on a skincare régime that is not only producing immediate results but preventative.