The Buckle

So I came in here today looking for cute shoes and a top with my friend and the second we walked in a girl that worked there rushed up to us and started asking all kinds of questions about if we’ve ever shopped there and what kinds of jeans we wanted and I explained that we were just looking around. Her name was savanna I think. But we kept trying to walk away because she kept blabbering on about what kinds of clothes she’s bought in the store and even pulled out a pair of shoes for me to try on even when I didn’t ask for them! She kept trying to show us her favorite pair of jeans even when I explained we weren’t there for jeans. It was just quite overwhelming and they need to learn to let customers shop on their own.

Was in yesterday afternoon.
Approached right away and was offered assistance.
My husband and I wear looking to purchase a few things for an event we were attending.
All the staff members were friendly & helpful.
We were able to find exactly what we were looking for!
Jennifer rang us up for our purchase, but again all the gals on staff were wonderful in helping us.
Seems like a great place to work and they all seem to enjoy it.
We looked fabulous last night in our Buckles Brand.
Thanks ladies.

Love Buckle, but will never step foot in this location again. Unfortunately I’ve had multiple poor experiences here with the sales girls. I think the kicker for me was when I bought a pair of distressed jeans online but ended up needling to exchange them. I was excited to get them but they turned out to be to big so I wanted to exchange them. They didn’t have the size I needed so I decided to return them. All the tags were still attatched (being that I literally just received them in the mail the day before), but the sales girl acted like I had worn them and was trying to pull a fast one by returning them. She gave me a hard time and pulled a second girl over and asked her to grab a second pair of the same style so they could compare them. She said they looked used. Really? They are distressed jeans they were literally made to look worn in. Not to mention they had all the tags and the sticky tape that says the size still attached. I’ve spent a lot of money at Buckle over the past 9−10years and have never received such treatment (even when making returns). I now know better and will only shop locally at the Summit Sierra Mall location or online. Buckle is a great store, but this location is a pass for me.

When I lived in Sacramento, California my parents and I always took a weekend trip that always ended staying longer at one of the Casinos while visiting Reno, Nevada I took a ride to the mall and while at the mall I stumbled across Buckle I never been to this one before so I decided to check it out to see what they had in Stock. They had many types of different designers that are well known such as Rock Revival, Affliction, BKE, Big Star and some other designers in jeans, shirts, watches, cologne, perfume for the ladies, glasses, beanie hats, board shorts.
One of the ladies who worked there made sure I was taken care of if I needed help getting pair of jeans off the rack high above or needed a size she would make sure she had the shirt size in stock. She really went out of her way to make sure I was helped she even made a conversation with me while I was shopping. Most of the time people rush you in and out of the store personally I DO NOT LIKE THAT but she didn’t do that towards me she was really nice and friendly!
If your looking for a great place to shop that has all the looks in fashion check out this place! You’ll be more than happy.

Danny at Buckle is fantastic. I needed a 36 – 38 inseam, rare to find. She showed me some really cute styles, but unfortunately nothing quite long enough in stock. Danny explained all the options for online ordering, layaway etc. She was so positive and attentive. I find customer service to be at an all time low these days, Danny was worthy of a few well earned kind words.

Love the clothes, the staff is always very helpful. They always get me to spend more money than I’d like, but I am always happy with my wardrobe. Only complaint is that I think that the shirts and stuff should be diplayed a little better. I had a hard time finding anytthing I liked because it seemed like everything was just put somewhere if it didn’t have a designated display. To the Miss Me jeans the girl showed me yesterday… I’ll be back for you!

I LOVE THIS STORE! My review is for the the store in Meadowood mall. I came in on Black Friday (night) looking for jeans that would fit my tall husband… I looked EVERYWHERE and no one could help me. Destiny helped me first and was looking all over for me, then she called over the manager Thaddeus because he is tall and could help us. I told them about my husbands style, his likes and dislikes and these 2 looked for clothes for me like madmen! They found me so many great options. Then I needed some nice shirts and they both continued to help me, found me some great T’s and Thaddeus even found an awesome black button down shirt. I told Destiny I really appreciated their help and I loved their attitudes… She told me that they really loved their jobs… It shows, and it is nice to hear that!!! Destiny gift wrapped all my gifts and I left there happier than any other place I have been.
I will always shop here and I will look for Destiny every time :)

I went into the Meadowood Buckle for some jeans, it wasn’t long before I was approached by what one might call a Deminoligist named Jenna. This girl knew her Jeans and within a few minutes I was walkin out with exactly what I asked for…
and they werent even a $ 100 bucks! By the way, despite what anyone might say, I find more pricey jeans to be better engineered and in my opinion that better fit is worth the occasional splurge.

This review is for the Summit Buckle, please take note.
The staff is always so friendly and helpful when Lovey is in the house. The staff actually do what sales folks are suppose to, know the brands, know the styles and know their shit.
Lovey lloves their discount card, so shop here for designer jeans because your card will fill up quick and you get $ 10 bucks off, which if your card fills up on the same purchase they will take off that day!
Who doesn’t love FREE alterations! If you are shelling out cash for jeans, remember this place hems etc for FREE!!!
LOve this place — the Summitt!

I like Buckle. They always seem to have a pair of jeans to fit me the way I like which is really hard to find. I love how friendly and helpful the people are in here. Sometimes they can get a little pushy (I think they work on commission) but all the sales people that were working when I shopped yesterday were awesome and did not feel pushy one bit. I will def shop in there again when Jenna and Destiny are in there since I really liked how they were extremely helpful but not pushy. There was another girl working but I didn’t catch her name, she seemed very nice as well.

Bought a pair of jeans here today and found so many other things I love in the store. Jordan, the girl who helped me, was very friendly and knowledgeable about the products and services the store offers. I am continually blown away by the amazing customer service in that store. It makes me want to shop there regularly despite the higher price tag. I’m one that doesn’t mind paying for good service. Hell, if commission based sales is what drives the service level in that store to what it is then I think all retail companies should follow suit. Not to mention the layaway option for those of us who can’t afford a $ 500 shopping spree all at once. Can’t wait to go back!

Went into the store this morning to look for a new shirt. A wonderful young woman named Shalise got me hooked up with everything I needed and more.
She was extremely helpful in putting together styles for me to check out and since I’m a little picky when I spend good money on clothes I didn’t make it easy… I’m a bigger guy (6’3″ with 52″ chest) so I have a tough time finding good looking clothes that fit right. She even took my number and some info to call me when something came in that she likes for me.
Speaking of that, why are big guys forced to wear polo shirts and Dockers? All the same boring solid colors with no style…
Good place to go if you are looking for some fashionable newer styles. Definitely not the cheapest, but you get what you pay for and the service was awesome.
Thanks Shalise!