Creations Salon & Spa

It was my first time in this salon to get my highlights, I get them done for a few years regularly, moved to Richland and was looking for a good hairdresser. Sierra did my hair and when I saw my hair, I couldn’t believe that I didn’t get any highlights but entire hair had pale bronze look, far away from blond highlights. I told her, she said it get better after wash. I gave time, no improvement so I contacted her and she said that she can add low tone. 2 weeks later I went to fix my hair, she did somewhat toned it, it still was ways far from good, my hair was better prior her work. I think she used very cheap product because colors are very shady, not bright. My surprise came afterwards when she wanted to charge me for correction of her work! She turned out, texted hour prior appt that she will, she never mentioned that before when I said that it doesn’t work for me. I never had such an awful experience. Save your hair! !!

I went to this salon for the first time a few days ago and I really liked it. I like how clean it is, it’s decorated nicely, they offer a lot of different services. I hair dresser was Tiffinie and I really loved her. My hair looks great! Very happy with the results & I’m picky. I’ll be coming back for sure!

I had an appointment at 1:00 with Cheyenne for eyelashes for my wedding. I had asked her to help me time the eyelashes appropriately for my wedding and expressed concern about having them done so close to the wedding. She assured me two days before would be OK. She called me at 12:35 to cancel the appointment because she wasn’t feeling well and offered no help in finding me a replacement appointment. I gave her two stars because getting sick on my wedding day would be far worse than not having lashes done on my wedding day but she could have called earlier in the day to cancel or assisted in helping me solve this problem she created. I also had never gotten a call back from her earlier in the week as I twice called to confirm the appointment with her. No return phone calls, no confirmations, and last minute canceling? Thanks, but I’ll find someone else. I did give an additional star only because I don’t know what her services are like. I am giving her the benefit of the doubt that she would have done an OK job if the appt had worked out. All-​in-​all I wasn’t satisfied with the service I got prior to the appt even before it was canceled.
Update: I’m told Cheyenne no longer works for this establishment. I had no interactions with others at Creations Salon & Spa so my review is hardly applicable anymore. I’m leaving the three star review simply because I don’t know if it’s any better or worse :)

I have found MY SOULMATE: my favorite hairdresser and I will never go back!
I have followed Wendy from Spruce to Creations and LOVE HER and her new home at Creations. The salon itself is very bright and warm. Every time I have gone there for an appointment, its been bubbling with conversation and lots of activity. The salon is very spacious and open, which is nice.
Wendy is amazing! She is the only hairdresser I’ve been able to trust and she does great work. Last I heard, she was also going to start doing spraytans too (she’s trying to convince this ghost of a girl to try it)
I would definitely recommend Wendy and from what I’ve seen: any of the employees at Creations