Desserts By Kelly

By far the best cakes I have ever had the pleasure of tasting. My mother on a whim got my cake from them after the other nurses told her what a great place it was. That was 10 years ago and every bday cake since then has been from them. This year we also had their fruit tart and it was as just as good if not better than the wonderful cakes. Strawberry ambrosia, Red velvet, Orange crème, Vanilla raspberry buttercream, you just can’t go wrong no matter what you choose. As far as their service I personally have never had a problem. Yes I’ve heard about «Kelly» the grumpy old lady who isn’t always pleasant to deal with. Well if you get upset because she is firm on the fact that she needs more time to make your custom cake or whatever than you should go to whatever supermarket to get your cake with a hours notice. She obviously has a passion for baking and uses quality ingredients to make hand made, beautiful, incredibly delicious cakes, so I don’t blame her for not wanting to be rushed and out out sub par product. I think she is also from a different time, a little yes mam, thank you, or please does wonders! It has for me as she has been nothing but a pleasure every time I’ve had a chance to deal with her. Best cakes in Tricitys by far if not Washington. A must eat!!!

This place seems to be a little known secret in Richland, but makes the best scones I have ever tasted.
They open at 9:00 but the scones tend to be done cooking around 10:00, and if you get one fresh out of the oven it divinely melts in your mouth like delicious warm pie. I prefer blueberry, my wife likes raspberry.
We used to get scones regularly every week, but I’m trying to cut down on carbs and visiting a bakery where I want to eat one of everything is not conducive to that plan.
There are a lot of cookie, cake, and dessert options here, made fresh with quality ingredients. They may be bit on the pricey side, but are worth it in small quantities as you’ll never find anything this tasty at the grocery store.

As a big city transplant, it took some time to get used to how things look and work here, but this bakery is AWESOME! The wonderful aroma of buttercream frosting greets you. High quality!

I feel like it’s only fair I review this place after my mom on a regular basis buys out pretty much the whole bakery. My family LOVES Kelly’s desserts! She has something for literally everyone! My mom who is very picky gets these flourless chocolate cakes (called Alexander’s) that are dark chocolate goodness! Kelly also makes the cutest birthday cakes that are always delicious. I personally recommend the strawberry ambrosia cake. And the chocolate strawberries on the cake? AHMazing. I am totally a fan of sweet cakes but fresh fruits with it? Sooo good. And she has plenty of other cake flavors as well as an assortment of pies, cookies, scones, and mouth watering items. Not too expensive here either check it out for yourself guys but you can get a couple really tasty cookies with just pocket change.

I really don’t understand how this place has stayed in business for all of these years. While I agree that most of the baked goods I have purchased have been delicious and beautiful, the lousy customer service is just not worth it to me anymore. I used my lunch time today to drive to the store to order a cookie platter for Monday. I did not realize that they are closed on Mondays. You can’t place an order over the phone though, so. .. ANNOYING!!! The kid who is the front counter service provider is a little JERK! Seriously, it seems like the way they treat customers would close them down. I guess they’re just lucky we don’t have a lot of other choices locally. I’m done.

Words cannot describe my love for this place, and I’m still bitter that they didn’t even place for the Best of Tri-​Cities competition in 2015. People that hate on the service can suck it, because, as others have said, it’s just ~worth it~. As it stands, I’ve actually never had any problems with their service. These people are professionals, and you should treat them as such. Once you get that first bite of vanilla raspberry cake in your mouth, you’ll see what I’m talking about.
This place is my family’s go-​to for desserts of all kinds. I would venture to say that their cupcakes are (much) better than Frost Me Sweet — they’re moister, bigger, and the cupcake: frosting ratio is much more even.

How does Kelly do it? How does she seem to make those cupcakes so darn moist and tender? We’ve all had cupcakes but they do not taste or remotely feel the same. The first thing I noticed upon my first bite… MOIST! It almost felt like the center had a little bit of lemony custard. I could be wrong but it tastes sooo good. The frosting was soft and light unlike many cupcake places where they use so much butter that the frosting becomes too rigid. And it’s not tooth-​achingly sweet. Ahem. talking to you Frost Me Sweet.
I’ve eaten at Cupcake Royale, Yellowleaf cupcake, Flying Apron, and many other dessert places all over Seattle and Bellevue and I must admit, this place is phenomenal and definitely on the must-​try list if you’re ever in Tri-​Cities.
The baklava my hubby tried said it was perfect. Crispy phyllo dough with a moist center. He said the ratio of nuts and honey was spot-​on. The mini apple pie was one of my favorites. It reminded me of good old fashion grandma’s pie where you could taste the apples in each bite and it wasn’t liquidy.
We tried the lemon sour cream cupcake, baklava, apple pie, snickerdoodle, pecan sandie, a lemon bar and spritz. Loved it all. You can tell it’s homemade and made with love and care. I feel pretty fortunate this area has such a good bakery.

I read the previous reviews and was a bit scared of the odd customer service others had experienced. Yes it really is odd I have never seen anything quite like it but the whole place is strange so the service goes with the theme they have going. Having done my research I knew what to expect service wise so there were no surprises. Most of the reviews mention the quality of the cakes being fantastic and that is why I went to get my wedding cake there I was blown away by the talent of their baker and decorator this cake exceeded my expectations it was absolutely perfect. Don’t be scared off by the quirkiness of the place embrace the experience because they are true artists and you will be so glad you did.

Great cake for someone who typically doesnt like any type of cake like products! Desserts by Kelly is an odd place like others have mentioned and the social skills are definitly not in the norm for customer service, however it is the one place I personally like cakes from. It has been my mom’s favorite cakes place for years and as we roll around to her birthday again we are getting her another cake from them! She loves it so much and as long as she is happy we are all happy!
Definitly worth checking out and if you can get past their odd social skills there you will find a great bakery!

Kelly’s scones are to die for! Even at a day old they’re still amazing and moist. Her snicker doodle cookies are heavenly. Seriously, everything she has to offer is divine. Check her out, You won’t be disappointed!

Special cakes and treats. I’ve enjoyed their classic confectioner artistry for years. Drop on by and try a mini Atomic Bomb cake or pick up macaroons to share with your sister while you order a Birthday cake for your Mom.
Oh Kelly’s now accepts credit/​debit cards.

Yup, it’s a quirky place. No argument there. They don’t take calls or cards. Cash or check only. Why? Because they don’t have to. Their desserts are just that damn good. All of them. Seriously. ALL of them. Pick your favorite and run with it. I had to chuckle at a previous reviewer’s comment that the offerings appeared «amateur looking at best»…I mean, really… you’ve got to be joking. LOL If you want amazingly delicious paired with stunningly gorgeous, this is the place. We’ve since gone gluten free, but when I cheat I make it count, by golly, and only go to Kelly’s. The cheesecake is… simply amazing. Any truly special occasion requires a delicious surprise from Kelly’s. I still get a vicarious thrill buying treats for friends who are not gluten sensitive.

Dropped in on Kelly’s Friday for a birthday cake. Ended up getting the chocolate truffle cake, and it was delicious. About a 5 minute wait and the cake was custom decorated for the birthday boy. Also picked up some frosted shortbread cookies that were awesome. Everything I’ve had from this place is outstanding.
The atmosphere is a little unique. You can browse baseball memorabilia while waiting for a cake or goodies. But the desserts are so worth it. Price is very reasonable, too.

This bakery looks a little odd when you walk in and is a little hard to find, but don’t let that scare you away. They make fabulous desserts. I’ve had a few things from there, but mostly cake and it’s wonderful. In fact, I don’t think I’ve had better cake anywhere! They usually have some basics in stock at any given time, too, so you don’t necessarily have to order ahead of time unless you want something bigger. Love them.

I agree, the people here are really WEIRD. Sometimes they act so annoyed that you are in there bothering them by buying cookies. Usually when we go there aren’t any other customers behind us, but the younger girl STILL gets all impatient that we are looking at the variety in the cases while we decide. «Do you want something? Can I help you? Did you want anything? Can I get you something?» Sheesh. And she isn’t smiling either. The older lady used to be gruff but is better now… not smiley and a little irritable, but not rude either.
I am giving 4 stars because the scones are to die for, the cookies are good, and most of the other things are also very good. Not the biscotti, though. Not the «pure butter shortbread» either… bland bland bland!

I love everything in this bakery! Ive been going there for about 10 years and everything i have ever had there has been delish. I just ordered a cake there and the truffle filling is the best, the cake was beautiful. Prices are reasonable and ive always had good service. I usually go in order what i want and go.

Whenever we have a birthday or celebration at work, the dessert HAS TO BE from Desserts by Kelly! It doesn’t matter what we get, it is OUT OF THIS WORLD delicious.
Desserts by Kelly did my wedding cake too. It was as gorgeous as it was delicious!

Not a fan.
Desserts by Kelly is an odd place. You walk in the door and are immediately surrounded by some cluttered, odd memorabilia. I wasn’t sure I was even in the right place. It looked like a second hand store.
I made my way to the back where you start to recognize the dessert cases and surveyed the offerings. Everything in the case looked like a neighborhood bake sale, nothing too appealing and amateur looking at best. Ordered a few things — a chocolate chip cookie, a cream cheese frosted brownie and a lemon bar? I don’t remember the third item because they were all lack-​luster. Best way to summarize the quality and taste is grocery store quality.
In regards to the service — not good. I tried to ask some basic questions about what items are good sellers?, what do you suggest… I hardly got an answer from the elderly man because he couldn’t hear me and I didn’t want to yell any louder than I already was. He tried to ask the elderly lady there but she wasn’t any more responsive.
Cash only
Do not recommend

Habit forming.
I try to support this local business as often as possible.
While the woman at the counter (Faye, I think) doesn’t do carwheels when you walk in the door, she is kind and sweet and always makes a point to talk to my little boy.
The cheesecake is divine, the cookies are perfect, and the black bottom cupcakes are the best in town, hands down.
Take cash, they are old school and won’t take your card. Get over it and write a check. It’s worth it.

I can tell you why people love this place — Kelly can COOK. I am fortunate enough to dine in a wide variety of restaurants and it is rare that any even match Kelly’s stuff. I’d eat there more, except that anything that tastes this good can’t be good for you on a routine basis.
We had a cheescake for our anniversary and it was spectacular. Light texture, lots of flavor, amazingly well prepared. The cookies are great too. We had Kelly make our wedding cake and received numerous compliments from all who attended. She is gifted when it comes to frosting.
If you are looking for a smiling teenager to kiss your butt when you arrive like so many chain restaurants, this ain’t the place. Kelly shares space with a sports memorabilia store. Neither appear to terribly interested in being there to serve customers. They aren’t fast or slow and there isn’t any chit-​chat. Figure out what you want, ask for it politely, pay and move along and everyone will be just fine.
Sure, it would be nice if the people were friendly and fresh off of the last episode of the Hills, they had neato décor, lots of newspapers, matching aprons, a beverage selection, and maybe some cd’s and accessories for sale. If this were the case, it would be Starbucks and the cakes would cost twice as much and the place would have no soul, just like every other stupid mini-​mall. Starbucks is all that is wrong with America: true character is found in places like Kelly’s and those who frequent them.
Anyway, Kelly’s has the best desserts in town for surprisingly reasonable prices. Take a kid for a cookie and you will see.