The manager told me the Verizon promotion ended buying out contracts and it didn’t. While I was in there, some guy was in there arguing with them because he was apparently told one thing and then they said he was wrong. I can see this store lies because they lied to me and told me the promotion ended and I just called another store and they said, sure, it’s been going on! Stay away!!!
Jon Z.
Évaluation du lieu : 1 Richland, WA
if I could give Zero stars, I would. customer service is the worst i’ve ever encountered. they really don’t care.
Levi Z.
Évaluation du lieu : 1 West Richland, WA
This place is full of idiots. I went there because they were close and convenient. I’ll never go there again because they are a bunch of untrained, arrogant little pukes. I was quoted a certain price when talking with their Telesales Division. The sales rep at this store quoted me about twenty dollars per month more than my previous quote. I informed her of this, and she then called her supervisor, who told her she was right. The only time I will go back to this business is to show them they were wrong and to inform them of the complaint I’ve filed with their corporate office. So, if you can’t tell by now… I do NOT recommend this place to anyone. Not my best friend, or my worst enemy. If I could give negative stars I would.
R W.
Évaluation du lieu : 2 Richland, WA
I should have bought the first time I went in because I was dealing with the manager. Instead I decided to think about it and went back the next day. The guy was okay, just constantly trying to make a deal which means signing up for their«loyalty» program which means spending more money now to save money in the future. I really felt bad for the customers waiting behind me because there was only one employee so everyone had to wait. Basically, Verizon can do whatever they want because they have the best network in the region.
Andrew W.
Évaluation du lieu : 1 West Richland, WA
The sales rep was very rude to me and acted like it was my privilege to be able to buy a phone from her. She said I could buy a phone from her or go somewhere else, it didn’t matter either way to her.