Whataburger

We came here on a Saturday during lunch and the drive-​thru was packed as was the dining restaurant. most people did not have food with them and we’re sitting at Empty Tables waiting for the food. We waited 45 minutes for our food while table after table got their food before us. Another table got up and left after demanding a refund, and we followed their lead. The tables were dirty. The bathrooms were filthy, and paper towels were empty. The icing on the cake was the used tamponon the floor in the women’s bathroom. The sweet tea was empty and we let the staff know it was empty as soon as we got our drinks and it was never refilled the whole time we were there. The staff were just standing around looking at the tickets looking completely clueless. We were trying to get quick meal on a long road trip and this turned into a stressful event. Unless these guys can figure out how to deal with Saturday afternoon rushes, I wouldn’t recommend this place to anybody I like. We called the store, trying to get a hold of a manager, but went strait to voice-​mail. No We got free drinks, but that was not even close to making up for the clown fest that was going on today.

This place is a disaster. 45 minutes so far and they can’t tell me when our order may be ready. Someone else with us just got their order after waiting forever and the food was cold! The entire staff needs to be replaced.

5000% better than the High Street location. After issues with aggressive panhandlers while in line at the High Street location, we left and come across the Richland location and low and behold, it’s nice, it’s kept up, doesn’t look run down, folks answer you when you are at the mic or window, and then your order is right.
I may not be in the area much, but you’ve got my perma business when I’m there, Richland Whataburger! Thank’s for being awesome. I know, I ordered 4 WB’s to come back with me to Memphis, I don’t have any franchies up here. So, you understand. =)

my husband and I visited this location last week around lunchtime. I ordered the cheese and bacon hamburger combo and my husband ordered the fish sandwich combo. We placed our order via the drive-​thru. we had a wait of 10 minutes. We received our food and proceeded to drive home. I open my husband food first gave it to him as he was driving. His food was hot ! However my hamburger was cold as ice and old! I don’t mind waiting for hot food. This is a new location and I expected better. This is the reason I rarely eat fast foods. These places are never consistent. Won’t be back.

Anyone who knows me knows I love my Whataburger! Last couple of times we dined inside and the lines long (good for company) but customers were getting impatient. I think no one was prepared for that store to be so busy all the time. I still love the location everyone is always friendly to me and my breakfast crew is amazing!

Clean, hot food and wonderful service. The best fast food in Richland without a doubt.