Crystal Cleaners

Been coming here for three years now, and have been satisfied with their customer service and quality of work. Only complaints that sometimes the line is out the door and their is only one cashier.

I have been using this cleaner for years but they have become progressively worse over the years. The customer service is horrible. The worst part is that they have damage several of my favorite clothes without offering to compensate for their error. I will take my business elsewhere with better customer service and care for clothing!

I found these guys on Unilocal and they were very good. I needed my cloths to be done in 24 hours and they were able to make that happen at no extra cost.

Bad mgt!
They don’t even know that their phone is disconnected. when asked, she said, she got too many phone numbers to remember which one works or not. quote different prices, not uniformed! Stay away!

I will NOT use them again! When I dropped my clothes off one morning I was told they would be ready the next day after 5pm. I arrived at 5:15 the follow day to pick up and they weren’t ready. I was told to wait 15 minutes and they would be finished. I waited. During that time, another lady came in and they had lost — like never found her blouse. Then, they brought me out half of my clothes and half of someone else’s clothes. I was asked to wait another 15 minutes, for them to finish the rest of mine, and I did. By this time their lobby was full of customers waiting «15 minutes» to get their clothes. Finally at 6:55, right before they closed, I got the rest of my garments. I will not go back here. I understand getting behind but I felt they were very unprofessional about it. The staff was rude and unapologetic and I will NOT use them again!

I would give this place zero stars if I could. I had taken a brand new white Thomas Pink dress shirt (retail $ 198) to be serviced before my wedding. I took it in on a Wed afternoon and was told it would be ready the next day after 5p. I went in around 630p the following day and I was told it was not ready because they found stains and wanted to redo it. I was shocked to hear there were «stains» considering the shirt was new and I asked how they appeared. They argued it happens often and they just need another day to fix the problem. I picked up the shirt on Friday and it still had visible dirt stains/​marks and a crushed button. They had no remorse for what they had done and offered nothing but the cost of service I paid. I used this place frequently and sacrificed convenience for quality but their customer service has driven me else where. Clients beware. It is truly hard to find a reliable cleaner these days.

Must say I am very happy with the service here and they do a great job. Family operated and very friendly. I also love the same day service. Prices are reasonable.

I used to go to the cleaners down the road but they were so rude and unappreciative that I decided to try this place.
Crystal Cleaners not only did a better job time and time again but they were also super nice! They greet you by name when you walk in the door and they appreciate your business. They will also try to accommodate your needs if you are in a rush to get your clothes back quickly.
Great value as well.
Try them out; you will be very pleased.

Do not take your clothes here unless you want to pick up damaged goods. Not only do buttons always fall off here, but last time they damaged my new shirt beyond repair with a large rip in sleeve. Clerk left to inform manager/​owner & came back to tell me «sorry, but since tag was removed no replacement.» Manager wouldn’t even come out to talk with me. Shirt was picked up previous day, but no mention by clerk of damage at pick up. Lack of integrity. So many cleaners in the area, thankfully, to choose from. Also, if you drop off on Tuesday after 9am, cleaning won’t be ready until after 5pm on Thursday.

Anytime I’m in TX visiting the in-​laws, I take my dry cleaning to this place. Go see «T», he’ll take care of you.