Papa John’s Pizza

This evening I decided to pick up something for dinner as I didn’t have an opportunity to cook anything…
I didn’t want to travel far and remembered there was a Papa John’s close by… just right outside of my neighborhood. Great! I thought and they had a special going on…2 toppings on a large pizza for $ 10…not bad.
So I walked up to the counter and ordered a pepperoni with mushrooms. I could kind of tell the guy taking my order was probably still new and in training because he kept asking this other guy questions as he was helping me… not a big deal… just kind of weird being around a nervous. twitchy new employee.
Anyways…I sat around for about 10 minutes or so as they prepared my pizza and watched others walking in as they picked up their online orders.
This place seems to do a robust business!
However…when I got home and opened up the box I was a little disappointed in the quality of the pizza. It seemed like it was loaded with cheese and kind of skimpy on the pepperoni and mushrooms. As a matter of fact I could hardly find the mushrooms in it. Check out my photo!
Anyways…I’ve had better.

I use to LOVE Papa Johns Pizza (well I still do, sort of) but this location has many problems. For the past two years we have ordered pizzas religiously and they ALWAYS made some mistake. It wasn’t anything huge; diet vs. regular soda, missed toppings, forgotten items. It was almost becoming a running joke. We would take bets on what mistake they would make this time.
That is until recently. Our last order was all messed up. The pizza was in a crashed box with pizza oil all over it. The bread was burnt with the wrong dipping sauce, and they forgot our soda. The driver looked at the pizza and the bread asked if we wanted it, then ran back to the store to pick up the paid soda. We asked if the bread could be remade, but the driver only returned with our soda. We were instructed to call the manager. When we called the manager, he said our next order was on him. It would be noted under our account.
Now we arrive at today, I was ready to give them another chance. I guess I’m a gluten for punishment or I’m addicted to PapJohns. When I called, the person on the phone sounded as if she hated her job. I told her the situation and she said she doesn’t know what manager I spoke with and couldn’t pull up my last order. I felt as if I was bothering her so I just gave up. It’s not worth fighting with them.
I’m done with this location of Papa Johns. I’m going to find another pizza place to help my addition.

Pizza always made right, friendly workers every time I go to pick up my pizza. Pizza always ready. I always order online it’s quicker & more convenient for me.

Called up to order 3 times, got hung up on the first two. The third time when we weren’t put on hold I could not understand the guy. Asked him what he was saying and was hung up on again… But not until after he said «I don’t need this kind of attitude.»