Hampton Inn & Suites

This is the cleanest hotel ever! I’ve stayed here at least twice, and I didn’t find any stray hairs or spots in the bathroom! The beds are super clean with white linens, and the pillows are comfortable. I could also easily get work done at the desk in my hotel room as there is free wifi, but it’s not the fastest. There is a free, delicious hot breakfast every morning downstairs consisting of scrambled eggs, bacon, cereal, hot tea, coffee, fruit, etc. There are daily prints of USA Today in the lobby. If one forgets any toiletries, the hotel has them available. I have yet to use the fitness center. The elevators are also clean, and I’m diggin’ the modern print of the hallway carpet. The front desk staff is welcoming and remembered my co-​worker and me from a previous stay.

Very clean and convenient. Breakfast has a wide selection to satisfy my whole family. Wi-​fi and gym are great also. Wish there was a room with a futon.

This hotel was reserved through my employer. I arrived at the hotel 11÷03÷15 around 6:30. The front desk reception ask me my drivers license and gave me a room. When I got to my room it is a smoking one. I call front desk to ask if I can be switched. I was told since the hotel is fully booked my options is to check out and leave. I asked if he can find me a hotel near by he was very agitated, irritated and said we don’t do that. I am Hilton Honors member never had issue before and this guy may be not in good mood for the night or just not good for hospitality industry at all. After a lots of conversation and pleading. He called embassy suites across the street to find me room. It was the most unpleasant experience ever. Definitely canceling my Hilton Honors membership.

I stayed at this Hampton Inn for about two weeks on a business trip.
THE GOOD…
–location was convenient
–easy to find parking
–staff was friendly
–fridge in the room
–large stand up shower (first week)
–room was quiet
–hotel looked new inside with modern décor
–gym room had the basics
–although I didn’t eat it, the breakfast area appeared to have a lot of options
–AC worked pretty well
THE BAD…
–vending machine inside charged $ 3 for a bottle of water
–gym equipment is a bit old… could use some new cardio machines
–water in gym tasted funny… in a bad way
–shower wasn’t good (week 2)
–bed wasn’t that comfortable
–never received a receipt for first stay… needed to see the front desk
–wifi was a bit spotty
Overall my stay was ok. I’d consider other hotels though to see if there was anything better. If you’re just needing a place to crash for a night this Hampton will do.

Stayed here one night when dropping my daughter off at VCU. Staff are very friendly, helpful, efficient (had the bill ready when I checked out). Hotel is clean, modern, room is slightly on the small side but okay and pleasant. free internet. there is construction outside but I didn’t hear a thing. also, despite the hotel being crowded, I didn’t hear any noise at night. the only downside, which wasn’t large enough to drop it, was the breakfast was bland. oh, and there is free onsite, non-​valet parking. I will stay there again.

Highly recommended hotel.
I spend overnight for VCU’s new students orientation.
Reserved a room through hotel website, fast and easy, about a week before the event.
Check-​in late at night. Check-​in was fast any easy and the staff was very polite and friendly. Welcome latenite guesses with cookies and tea — on a table connected to the counter.
The lounge was clean, well designed, the best was the feeling of safety. The elevator was clean, and odorless. Upon arrival on the assigned floor, the hallway was well light, clean, carpet looks new, spotless and odorless.
Room with double beds, super clean, no odor what so ever, bed were made with clean white sheets. The carpet looks so clean that I have no problem take off my shoes walk bare feet on it. It feels great and relax especially after a long day on my feet.
Bathroom was very clean, spotless, towels folded nice and neat, new set bottles of shampoo, hair conditioning, hand soap, and mouthwash. There was a small coffee /​tea maker, it looks made with cheap plastic but suprisingly made very hot cup of coffee /​tea. All cups are individually wrapped in shielded plastic bag.
Bed cover with nice, soft, clean comforter. There were 4 pillows for each bed.
Adding to the room best features is the air conditioning unit. It was quiet and installed up high on the wall, near the ceiling, and distanced from beds, provided even temperature through the room. Unlike the air conditioning floor unit, whom ever sleep near it will be bothered with noises and extreme temperature.
The room was very quiet, I am a light sleeper, the only noise that wake me up in the morning is the noise of the staff slipping the bill under the door. Windows were covered with black-​out curtains.
The Check out was fast, just drop off the room keys at the counter. I was late to the meeting, didn’t have time for the compliment breakfast. as I rushing out of the hotel, I found there were grab-​and-​go bags sat near the check out counter. In each bag, there were an apple, a water bottle, small cupcake, snacks fruity bar, breakfast bar, … Nice and thoughtful!
Again, when check out the hotel, the staffs were nice, polite, and great smile.
Highly recommended, a best hotel of its rank. I would stay in this hotel again.

This was an extremely nice hotel. First we spoke to Greg who was very helpful. He explained where everything was and explained the hhonors program. The room was immaculate and neat. Breakfast was great, even the coffee was very good. We are going to stay at more Hampton Inns!

I pulled up and the exterior construction almost made me pull back into traffic. Thank you to Unilocal users, I stayed.
Great Service
Upscale décor and clean
Great Room with quiet AC unit
Free Managers Happy-​Hour (s) Beer and Wine with snacks and sandwiches
Breakfast: Omelets cooked to order as well as Smoothies made to order to go along with all the usual breakfast choices.
Gym is tight but equipment worked and for $ 8 you can get a pass to the huge gym in the shopping center next to this location.

Stayed here for 2 nights recently. Clean hotel, friendly helpful staff. Made to order omelettes with breakfast is a nice addition to the usual Hampton Inn breakfast. They nicely accommodated a late checkout for us. Will stay here again.

Horrible experience. The website did not disclose the entire façade of the hotel is under construction. When we arrived very late at night we saw the construction equipment. We asked the front desk if we would be affected by the construction and we were assured no, «your room is on the fourth floor.» I was worried but it was too late to find other accommodations and our reservation was non refundable. We were awoken in the morning to construction workers on a lift right outside our window pounding on the exterior of our room. When we complained to the front desk they said tough. The manager Ray said it was disclosed on the website. It was not. Lie. I will never stay at another Hampton inn. They have lost my business permanently as has hotel planner who also did not disclose the entire hotel was under renovation. DO NOT STAY HERE. They refused to refund my money. I have disputed the charge with my credit card company. Bad, dishonest business.

Beautiful lounge, delicious breakfast, fresh, clean rooms, and a very friendly, helpful staff. Well above average and a great value!

This hotel is in a good location, and is much more affordable than the downtown Richmond hotels which are only 10 minutes away.
We arrived after a long road-​trip & were very thankful that our room was ready to check into! I was really surprised at how large the room was, compared to a different Hampton Inn we were in the night before, it was much larger. Our room was very clean, but only had 2 towels. I called down & they were able to provide a few extra for our stay.
My only small negatives are that, the fridge made a crazy loud sound every 20 minutes during the night… and the a/​c unit is close to being right above the bed, and thus blows directly on you when you are sleeping. I woke up with a bloody nose from the dry air blowing on me all night. #special
Overall though, the property is really nice… they are doing some renovations but I never heard any noise from it. Clean, easy to find, free wi-​fi, friendly staff & close to everything we needed!

This is one of the nicest Hampton Inn properties that I have stayed at in the US. It is clean and the rooms were spacious. The staff was friendly and I had no problems during my stay.
At breakfast they have complimentary made to order omelets and smoothies (in addition to their normal breakfast food). This was a very pleasant surprise that I took advantage of every day. This may only be a weekday feature for business travelers

Stay at this location was fantastic. The room was spacious, clean, and modern. Price included free internet and breakfast. It was just a few miles to the key spots we wanted to visit. I would definitely stay here again!

I typically do not like chain hotels — for their sameness, their blandness, and their lack of personality — but this place was great. The staff was helpful, friendly, and cheerful. By the time we had arrived, after sitting in traffic, we were all exhausted, thirsty, and in need of some rest. Somehow they intuited this, gave us each a bottle of water (4 of us) and suggested some places for dinner — all without asking. The rooms were bright, clean, and welcoming. The breakfast was your standard American buffet that comes free with your hotel stay, but the room was cheerful and comfortable, and the food itself plentiful. And did I mention the price? A total bargain for the quality of service. I’ve paid far more for far less, unfortunately. Definitely would stay again and would recommend to others.

Very clean rooms, appears to be a relatively new establishment. Friendly reception staff, did their best to accommodate my request for an extra bed. Was expecting the double bed room to be a little larger, but no complaints though. Typical breakfast, but the food appears fresh and not stale.

I have stayed at several Hampton inns in the area. This is by far my favorite. The building is newer and the rooms come off as being more modern and more comfortable and super clean. The staff have been fantastic and the parking has not been an issue. It’s location puts you right in the middle of everything lots of shops and restaurants all within a few miles. I highly recommend this hotel.

The rooms was very clean and large. The staff is pretty good. Check-​In at 3, I arrived at 4 and my room was not ready yet. Took almost 20 minutes and that is a bit unheard of especially as this is a business area Hampton and most everyone checks out early. The breakfast includes a lot of choices, and the eating area is pleasant. The wifi can be a bit slow at busy times (particularly around 6 – 7 PM), but that’s my only complaint.
Easy access, lots of great restaurants close by. Will give it another try next time I am in town.

My hubby and I spent one night here and I chose this hotel for the reviews, price and location (short pump). The staff were nice, the rooms were clean and comfy and the free breakfast was great! What more do you want? The wifi was free and fast! This will be our go-​to spot for get aways in Richmond.

Totally 5 stars for a business trip hotel. Comfy beds, clean grounds and rooms, fridge! And microwave plus a great comp breakfast you really can’t ask for more!