Regency Square

Don’t waste your time with JCPenney, I had one return and the cashier was not qualified to remove the shoplifting tag from the replacement shirt I picked up. So as a result of his mistake I have to know go back to the regency square store again and deal with the mistake he made, I asked the manager at the regency square mall store what they were going to do to make this up to me and they refused to do this at all.

This mall is long past its glory days of the 90s. Where once you could find Abercrombie, J Crew, Disney, Warner Bros, Tracks, Eddie Bauer, Macy’s, Williams and Sonoma, Guess, Limited, Godiva, etc you now find various fly-​by-​night mom & pop no name stores that are just… sad. A Dollar Store? In Regency? Somewhere New York & Co is spinning in its grave.
The interior of the mall is still well kept and clean, but that’s about it. I have no idea what you would actually drive to this mall to get.
Although the mall isn’t dead yet, it’s definitely on life support and I’m sure the family is getting its affairs in order.
Where the mall is right now bears a striking resemblance to where VCC was 3 years ago, and we know what happened to VCC.
Let’s hope a decent management company steps in and saves this mall the way Federated completely revived Willow Lawn!

Recently I visited the play area with my little one at this mall. It was my first time at the play area and will say it will be my last. The rules outside CLEARLY state that food, drinks and strollers are not allowed inside the play area yet the second I walk in I see 4+ strollers, babysitters texting on their phones, moms eating pizza and Chinese food with soda while their 5 year old kids are running around crazy stepping over little infants and toddlers! I don’t know why people can’t follow simple rules to make the play area a safe and fun place for children! Make sure you think twice before bringing your little one to play here unless you want them to get run over by a stampede of crazy 5 year olds!

It’s sad to see regency in this state. We all know it though: It definitely ain’t what it used to be! The area around the mall is shaping up nicely which is a good thing. There’s a «new» Wal-​Mart, Fresh Market, Chick Fil-​A, local restaurants, and grocery stores. I remember the time when Regency was *thee* mall to go to. During the Christmas season it was bustling with activity
Do you remember the scene in The Lion King when Simba and Nala end up in the elephant graveyard with skeletons and tumbleweeds? Yep. That’s Regency. There are so many empty storefronts it’s quite embarrassing. The only reason to go there is that the Macy’s shoe department is on point and they have a Forever 21. That’s literally it. This mall used to be the only place you could go to get makeup from Sephora, but now you can just go to Short Pump to do that. I hear that they just got bought by someone who has plans to revamp the whole thing. Now that I’m looking forward to!
Overall, I’m not sure what else to say besides RIP Regency.

No Express. No go. :D

I really feel bad for Regency Square, I do. I’ve visited my fiancé in Richmond for the past three years but only visited Regency Square for the first time over the summer to go to JCPenney. We always go to Short Pump even in the dead of winter, which I do hate sometimes when the below freezing wind chill is whipping at face and biting at my fingers and toes. I found the JCPenney to be subpar and in need of renovations and a store makeover. The store associate was also not very helpful as I was looking for a pair of white jeans that she could not find in store inventory although it was in the online inventory, but she did not even suggest helping me find another pair of white jeans in another brand. I found them myself. After much begging, my fiancé agreed to let me go explore the rest of the mall. I found a number of storefronts empty, resembling any indoor mall in this day and age. There were some questionable people inside, but there’s always questionable people hanging around malls and their appearance did not prompt me to immediately run back to the car and lock the doors. We ventured into Forever 21 and I found this space to be like an oasis in the mall, new and modern with lots of lighting and music blaring. Regency holds the only Forever 21 in Richmond and it is worth checking out if you are in the market for cheap clothing and accessories. Since that visit, I made another visit to the Macy’s in Regency Square to get some wedding gifts. The Macy’s was very much like the JCPenney and the escalator was broken on my visit there. The store associate was a little older than normal and seemed to be confused by the coupon I was using. I think Regency Square would be okay if tenants and the mall agreed to remodel and try to bring in other businesses, I mean the mall is not awful as it stands. It is worth the trip over there if you are looking for something specific or looking to go to a specific store, it just is not one of those malls I would spend hours shopping at as it stands right now.

I like that this mall wasn’t as fast paced as New York malls, however it seemed nearly deserted and there was a lot less to choose from in regards to stores. I loved the forever 21, there were 2 levels and many accessories to choose from. However I wasn’t fond of the Spencer’s since they tried ripping me off and charging full price on a promo deal (buy 1 wallet get the other for $ 1). I would return when visiting again but I certainly wouldn’t be excited about it. I’ll be looking for other malls in the area next time.

INTERESTING FINDS!
They have stores in here that are more like what I grew up with in the 1980s and 90s, when they had more interesting stuff. A lot of these stores you cant find any place else. I like the Dollar Plus Store, make your own t shirt, and they have other really neat stuff. A lot of stores here have better deals than Short Pump or anyplace else. I love the Food Court. The manager of the mall is as friendly as you could imagine. They always have the best sales and deals here. Im so glad it keeps on trying. I think it will be here for years to come.

This is an older mall but still has a lot of shops. I like the fact that it is indoors too. The food court has a variety of choices as well.

It is extremely unfortunate and I regret posting this review but I am posting solely as a consumer and I feel the public needs to know… This mall is extremely old and has more going against it HOWEVER, this mall has great parking especially the parking decks and covered parking. This mall is great for one stop/​in-​out shopping. You come in with what you’re looking for and leave.
The mall management has changed significantly and it is with absolute sadness that I say they are terrible group of people who are ruining small businesses and half of them should’nt be in the position that they are in, maybe stick to receptionist.
Businesses come and go at this mall but the small businesses that are still here are working very hard to stay and the mall seems to not realize it helps boost the malls appearance. Aeropostale is one of the bigger stores they have let go.
Some fantastic reasons to come to Regency Square: Daily Java (better than Starbucks & the service is hands down amazing), Sephora, Glory Formal, Victoria’s Secret (they are extremely helpful), (Men’s) Macy’s and Snapbacks (Very cool trendy hats for a good deal).
This is the place to go to get your shopping done, find good deals, shop without the ugly weather.

This mall has gone a little downhill… they have Sephora, so that’s great. Other than that, I can shop at Short Pump. Unfortunately, indoor malls seem to be a thing of the past, and the businesses that they have here… are not too good. Aside from Sephora. I do like their Lens Crafters, but only bc I love one of their employees who adjusts my glasses better than anyone else in the business. Based on other reviews, it seems as though I should check out their Macy’s.

Pretty standard… i think i bought something there :)

I just remembered this mall and thought I’d review.
Hmm…what can I say about Regency? Regency isn’t the best mall in Richmond, but certainly not the worst. It has some pretty decent stores like *drum roll* Charming Charlie’s which I love. It’s not the type of mall you go to if you want a lot of options– you kind of know where you’re going when you get there. You can tour the whole mall pretty quickly. It was a convenient stop being near work, other than that, Short Pump would be my go –to.

Outside of convenience, I really don’t have a reason to visit here because thenstores i visit on a regular basis offer sporadic levels of service. The MAC counter, though I really like one of the MUAs, seems to always be understaffed… and unfortunately, the associates in Sephora seem to think they are getting paid just to stand around. I do like the mall’s Bath & Body Works and The Body Shop, but I can find those stores with the same level of service in other malls.

When I go to Regency Square Mall, it’s usually to shop at Macy’s.I love how each section of Macy’s has it’s own space. Men’s appeal is on one side of the mall & women appeal on another side. Forever 21 is the main attraction to Regency Square Mall. It seems like Forever 21 takes up most of the mall by the food court. I would give Regency another star if there were more men stores. My sisters can shop here all day, not so much for me. I always get the cinnamon & sugar pretzels from the stand by the stairs in Regency. Their pretzels are tasty. If you have a sweet tooth like me, try the pretzels. Women enjoy this mall more than men do. Regency Square Mall is «A-​Ok».

Regency Square Mall was THE mall in the 80s. It’s old school now, particularly with Short Pump and Stony Point as its competition. That said, it’s my go-​to place when I want to do some quick in-​and-​out shopping without much hassle. LOVE the Macy’s there, too.

Regency mall is awesome, i go up there to walk every day. however they are really struggling with trying to keep places open there including my favorite one, game stop. but thats no problem, they still have a lot of great stores like spencers, hpds sports, american eagle, sears, and aeropostale. regency seems to be going downhill which i really dont like because i love the mall, and its very convenient since i live right near it. and also if you want to go to a bargain mall, go to regency. good luck trying to find these prices at places like short pump town center and stony point.

Regency Mall used to be Richmond’s premier mall back in the era when malls were places we teens lived in, the 1980s! Regency has become a victim of an aging neighborhood population, population shifting farther West and two new luxury malls being opened in the past few years. Once the leases run out, it seems that the stores quickly move along. Over the years they have lost Abercrombie and Fitch, Banana Republic, The Gap, and many other destination name brands that make a trip to the mall efficient and worth a drive. It is an enclosed mall, unlike the new malls, Stony Point Fashion Center and Short Pump Town Center so on bad weather days this might be a better option if less efficient one.
Regency Mall is only still viable mostly due to the fact that is has the only huge XXI Forever store (which now sells menswear that is very affordable and fashion forward), a Williams and Sonoma (one has now opened in Short Pump Town Center so it will probably close soon), Sephora is also a destination for many as the other two are inside the JCPenney stores at White Oak and Chesterfield Town Center.
Also for men, there is an American Eagle, Express and there is a Macy’s as well. I wouldn’t put Regency on my list as Stony Point and Short Pump Town Center have all of these stores and more. If you need a full sized Sephora or XXI Forever then Regency is your only option, otherwise there are better malls in Richmond

Although Regency is one of the older malls in town, it has a lot of shops that are exclusive in the Richmond area. You’ll find Richmond’s only Forever 21 (and it’s a huuuge store with 2 levels!), the only Charming Charlie, the only Sephora and the only Texas de Brazil. This is also the only location of the locally owned home décor boutique 2 Friends.
There are definitely a lot of teen-​centric stores here. Along with Forever 21, there’s Charlotte Russe, Aeropostale, American Eagle Outfitters, Claire’s Accessories, Journeys, Up Against the Wall and more. So, the shopping crowd here often tends toward younger.
Unlike the area’s two major malls, Regency is indoors, which is nice on a rainy day or in winter. For some reason, I also tend to have more luck at the Macy’s here than at other Richmond locations. The shoe department is huge and well laid out, making it easy to find lots of cool stuff.
There’s also hair salons, an eyebrow threading place, a spa, a salon geared to kids, a food court and a kids’ play area. The food court also has free Wi-​Fi. Anchors are Macy’s, Sears and JCPenney. There are around 75 stores total.

I know this is one of the oldest shopping centers in town, but I still love the convenience of being able to park right outside of Macy’s and dash in for a couple of things without hiking around a three-​mile concourse or park-​like outdoor mall.
This can be a time-​saver especially at the holidays when Short Pump and Stony Point are absolutely mobbed.